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  5. Reviews of The Riviera Hotel & Apartments - Alum Chine

Reviews of The Riviera Hotel & Apartments - Alum Chine 3 stars

14 Burnaby Road, Alum Chine, Bournemouth, BH4 8JF, United Kingdom

#21 of 69 hotels in Bournemouth

Guests' Choice

Review score

Based on 3198 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 6 May 2024

    7.0
    Great location hotel with a nice indoor swimming pool
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning standards could be higher. Also bathroom did not have an extractor / vent and as a result all its moisture and odours end up in the room. Breakfast options were very limited lacking even cheese. Breakfast could be richer.

    The hotel has a great location, minutes walking from the sea. Clean indoor swimming pool and activities like ping pong table and billiard.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Furniture on the balcony and cigarette

    Kids playroom with air hockey, table football, ping pong. Staff friendly and accommodating

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    NA

    Kids enjoyed the leisure facilities … and the spa was good too Very close to the beach, and lots of games for the late eves

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Very friendly place to stay, nice area, 3 hours drive from London, all the staff were always ready
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were too hard. the sea view rooms are not what we were expected ! The seafront is not near unless you’re driving

    This hotel is very quiet at nights inside and out, great for sleeping in late. Lovely hot water in the bathroom and the radiator was on all night, keeping the room cosy and warm.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Food enough
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    A little bit old and tired. Rooms need to be modernized.

    The swimming pool was good and clean. Rooms clean but meet to be modernized. Clean, and enough for a weekend. Breakfast was good .

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -Parking available first in first go, therefore the spot is not guaranteed(which is not mentioned on booking), there's a high chance of you having to find a spot on the street which may be hard( for me guaranteed parking was a deciding factor for this hotel) -The hotel facilities are very old fashioned and you feel like the place needs a good refurb (unpleasant smell on the corridors) - My encounter with the duty manager (due to lack of parking space ) wasn't nice, he ignored me during the conversation-spoke with just his colleague as if I wasn't there, not a word said to me apart from that he'll repark his car, however no more encounters with him so can't tell if he's always like that

    -Distance to the beach - Easy access -Bed was comfortable -Reception team very friendly and helpful -Cleanliness in point

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    A lovely break in a great hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although we paid up front for room and breakfast, booking.com did not pass the correct information on to the hotel and said we were room only. Thankfully we had the email confirmation with us, but the slip up did cause consternation at reception and took a while to sort out. We also discovered if we had booked direct with the Riviera Hotel it would have been cheaper, so that is what we will do next time we go there.

    Buffet breakfast was great, plenty of choice. Good location near the beach. Enjoyed the jacuzzi and swimming pool.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Brilliant location, super friendly receptionist. Very clean .

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Just right for catching the ferry
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and food

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    A friendly, well run, reasonably priced hotel with great facilities if you have young children.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    We were upgraded at no extra cost into a lovely room in the roof, sea facing with a balcony, fab, thank you Riviera. Unfortunately, the rooms are very poorly insulated so we could our noisy neighbour into the early hours, two of the three nights we stayed there which tainted our experience.

    Pool, games room, most of the staff.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    9.0
    Our dog loved it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We chose this hotel primarily as it is dog friendly and our little Jack Russell was truly spoilt. The location was great for exploring and the staff were very helpful and friendly. Breakfast was excellent too. Definitely recommend if you are looking forward somewhere dog friendly

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Comfort of bed

    Excellent breakfast. Enjoyed the swimming pool

    Stayed in March 2024

  • Reviewed: 2 May 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Where was

    Nice seaview room clean comfortable. Position bit far out for us but ok

    Stayed in February 2024

  • Reviewed: 1 May 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The food was unbelievable

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Really enjoyable as it was only for 1 night
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sqeeky floorboards in bedroom

    Very good well impressed as it was only graded 3*

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Fantastic location, poor matrasses
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The mattresses on the beds weren’t good. The main bed was too small and much too hard. I still have backpain because of sleeping in it. The beds of the children weren’t good either. The spirals were coming through the matras.

    The breakfast was very good. The people at the reception were very nice. The location of the hotel is fantastic. And it was very clean.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good hotel for overnight stop
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was all fine

    Quiet accessible and allowed the dog

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    They could have more spa facilities.

    Service of the hotel was excellent. Staff was friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    We loved the food, the atmosphere and the staff!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The sink taps in the bathroom of room 215 were temperamental and needed a lot of turning to effect a stream.

    Comfortable and clean with excellent food and facilities.The staff were really friendly and helpful.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Great little break with the family.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Lodge was dated

    Great value and location. The friendly staff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good Value for a basic short stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with a refurb as a little dated and basic. But clean and comfortable.

    Good location, friendly staff, clean and dog friendly. They kindly upgraded my room for free also!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Loved it
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise of the extractor fan outside

    Lovely location

    Stayed in April 2024

Showing 1 – 25

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