Very good hotel, very clean. Very good food & beer. Excellent value for money

Stayed in February 2024

Enjoyed all aspects, would have enjoyed the tour if it had been available. Liked the proximity to the Quay

Stayed in February 2024

nothing

location, comfort, friendly and helpful staff excellent food

Stayed in February 2024

Accessible room was good but was difficult to manouver wheelchair in and out of room as door didn't catch and no door stop. The person we supported would also have benefitted from more bars in the bathroom but for most this would of been suitable. Mattresses weren't to any of our tastes but that is personal preference. Shame about being woken up at 7am one morning by drilling by the workers doing work on the hotel.

The staff make this hotel. We supported a disabled gentlemen on holiday here for a few days, the staff were incredible, going out of their way to make him feel welcome and included in all aspects of his holiday. Making the effort to talk to him, even some of the factory workers next door went out of their way to have a chat. Thoroughly enjoyed the breakfast each morning and dinners each evening, very good quality food. Nice and spacious rooms with sea views and interesting tour of the nearby factory where they make the boats.

Stayed in February 2024

It was great

It was an unexpected surprise hotel location

Stayed in February 2024

- TV was a little difficult to work- turning it off, anyway. But not really an issue.

- tinned tomatoes at breakfast!!! - breakfast choices. - decor in the rooms - the view - friendly staff - secure carpark - the uniqueness - working RNLI combined with guests.

Stayed in February 2024

It was great!

Everything!!!!!! Beautiful building, great location, exceptional breakfast… literally everything was perfect!

Stayed in February 2024

Nothing

Clean, tidy, good location and the food is lovely

Stayed in January 2024

All ok

Smart. Clean great food

Stayed in February 2024

The flashing light on the ceiling for the fire alarm seemed to affect my sleep. So I would advise people to take a sleep mask

Views over the water are sensational!

Stayed in February 2024

Little to be fair…

All of it was just perfect, the breakfast particularly… the staff lovely.

Stayed in February 2024

Wifi was slow and unreliable in our room

Breakfast, room, bath, view, fee parking all superb

Stayed in February 2024

Lol it rained the whole few days we where there.

The food in restaurant was very good, well presented. Breakfast was excellent

Stayed in February 2024

Nothing comes to mind

This was the second time I've stayed here and it was very comfy. I do love the takeaway style at breakfast I you want it.

Stayed in December 2023

Pillows were disappointing. We ate in the restaurant on the first evening. Having read many reviews, we chose carefully and what we had was OK though all in all, not somewhere we would want to eat every night.

Our room was spacious, clean and well equipped. Plenty of storage. Bed was comfy. Bathroom good. Great view over the harbour! Breakfast was good - plenty of choice. Staff all very cheerful and helpful.

Stayed in February 2024

Nothing

Great hotel, clean room, fantastic breakfast with a big selection- would stay again

Stayed in February 2024

evening restaurant menu.

Great place to stay. Good size bedroom. very clean throughout the property. staff very professional and all happy to help. Will definitely be staying again. thank you all

Stayed in February 2024

Situation price and room facilities

Stayed in January 2024

Just small observation would be to improve coffee machine in breakfast room as coffee abit weak & not full cups. Think left hand one machine better of two.

Fantastic location with great views over bay & well situated for restaurants on Poole Quay being only short walk away. Breakfast excellent & all staff very friendly. Room was large & shower lovely & hot.

Stayed in February 2024

No milk in room.

Amazing breakfast and great hotel. Everything was clean and well though of. Right by the waters end with amazing views out over the water and lifeboats. The staff were very helpful and friendly.

Stayed in February 2024

Very nice room with all the facilities. Good breakfast

Stayed in February 2024

For a hotel bar was a little hit or miss on opening times

Beautiful place. Very stylish. Excellent concept. Couldn't get a better location.

Stayed in February 2024

Nothing

Lovely rooms and excellent breakfast

Stayed in February 2024

no improvements needed, absolutely brilliant for the price

Arrived late and tired to warm friendly and helpful welcome. Travelling with family and were allocated adjoining rooms which was a big help. Rooms clean, sofa bed already made up for my daughter without prior arrangement. Room was well-stocked with tea, coffee, biscuits and milk in fridge. Very comfortable beds, slept well, no noise either outside or elsewhere in hotel. Lovely breakfast with good range full English and pastries etc eaten overlooking harbour and lifeboats. Bonus that all profits go to RNLI. Will definitely stay here again and highly recommend to others.

Stayed in February 2024

Breakfast was great

Stayed in February 2024