the staff were fabulous food was excellent

Stayed in October 2022

We were just a bit disappointed that when we had an evening meal in the Nusana restaurant we felt we were rushed to finish and go by staff. We were a booking towards the end of service so it felt like they wanted us to go so they could close up We were there for less than an hour. Disappointing when the meal was quite pricey too.

beautiful location and comfortable apartment

Stayed in October 2022

nothing

everything. absolutely immaculate and so we’ll maintained

Stayed in October 2022

not all restaurants open on weekdays

beautiful grounds great customer service

Stayed in October 2022

no alcohol drinks allowed in spa pool only in spa garden

friendly, clean, beautiful, massage was really lovely and relaxing

Stayed in October 2022

There is nothing not to like!

It is beautiful. The rooms are flawless, the spa is excellent and the service was exceptional with very professional, friendly staff and management who made sure our stay was wonderful. We stayed for our honeymoon it was the most peaceful, relaxing and luxurious two days - a slice of heaven! I’m pregnant and it was a great place to be with this in mind - FAQs and Spa sections on website are very helpful with information about what areas/treatments you can use in pregnancy. Restaurant staff were also very helpful with any questions I had about the food.

Stayed in September 2022

expensive - restaurant only did a tasting menu of very fancy dishes. had to leave the hotel to get dinner

lovely setting good spa facilities spacious rooms

Stayed in September 2022

nothing

great size room with 2 king size beds and a patio outside. turn-down service nice touch. spa had so much to cover could have spent longer there! dinner in Nu Sana was amazing and breakfast a treat. then the grounds and walled garden and Alice in Wonderland themed walk was unexpected and another lovely surprise. staff all very helpful and friendly

Stayed in September 2022

showers over the bath very old school. wash hand basin could do with an update

very good

Stayed in September 2022

nothing. it was brilliant

lovely rooms, staff were brilliant and so polite and helpful

Stayed in September 2022

All lovely. No complaints

Beautiful room with views over the golf course and balcony. Huge bath. Really comfy bed. Staff really pleasant and professional without being stuffy. Spa is lovely, especially the cold room. Just a really lovely stay. Were made to feel welcome.

Stayed in September 2022

Bathroom had a few rust patches, was black patches round bath.

Breakfast was beautiful. Saturday night food was lovely, facility’s were great. Most the staff were brilliant.

Stayed in September 2022

The only downside was that it was not possible to use the outdoor pool as it was in a special area. The staff didn't mention it at the check in so I'm not sure if it was a miss on our side or theirs.

The hotel & spa were perfectly located for us for a micro break on our way down from Scotland to England. Check in was super easy and the staff is very accommodating. It is quite a well manicured place with good spa facilities. Breakfast was pretty good as well. We did not use the golf course, so can't comment on that.

Stayed in August 2022

Nothing

The Overall building & customer service

Stayed in August 2022

I felt the cost of the room for the location was a little high

impressive property in a stunning countryside location

Stayed in August 2022

nothing

the staff just can’t do enough for you Maria the housekeeper was outstanding nothing was too much trouble if she didn’t work there I’d employ her!!! neve in the cocktail bar awesome she was funny and can make any cocktails you want even if it’s not on the menu we were late for dinner so the bloke on reception drove us there in a golf buggy and picked us up!! we will definitely be back i never write reviews but it was that good i felt I had to!!!

Stayed in August 2022

n/a

brilliant apartment

Stayed in June 2022

Nothing

Beautiful! Everything was simply stunning.

Stayed in August 2022

the evening meal in the orangery was once again disappointing. it’s just too pretentious for me. I’ve tried it before and thought the same, I hoped the a la carte choice might be better for me but it wasn’t, it just doesn’t suit me I will give it a miss next time.

lovely setting and building

Stayed in August 2022

the spa is amazing

Stayed in August 2022

Wait an hour for our cooked breakfast

fantastic food,

Stayed in July 2022

Nothing

Staff went to every effort to make sure we were happy throughout our stay. Excellent customer service.

Stayed in July 2022

amazing can not fault it staff are exceptional

Stayed in June 2022

There wasn’t anything that I didn’t like.

outstanding customer service, beautiful location, every aspect perfect. reception, spa plus the beautiful spa garden, restaurants, cocktail bar, gardens, bedrooms just awesome. Can’t wait to go back x

Stayed in June 2022

Couldn't use the spa facilities until we had our room. Although we arrived very early as we've been on a weeks tour of the country, every other spa hotel we stayed in, allowed us use of the spa as soon as we arrived . We had a fee hours to kill till the 3pm check in. So we walked around the grounds and had a drink in the clubhouse. This would be my only recommendation for the hotel is to allow guests use of the facilities if they arrive early?

The rooms are spacious and air conned. Ben on the reception team was very helpful. The spa was out of this world and one of the reasons we visit. Gorgeous breakfast - did mess up though. Asked for no mushrooms and came with mushrooms, nothing major but when you detest mushrooms it puts you off. The views are amazing and the clubhouse is very comfortable with sky sports in the spikes bar.

Stayed in June 2022