Good location

Stayed in May 2024

The room numbers are useless. Totally and completely useless. Signage is useless. They do have lots of signs but they aren't clear and the way they number the rooms is mind boggling. You literally just walk round looking for your number on the door. You would assume they are in order but they aren't. Some are but then BOOM it changes and jumps 30 numbers randomly. I'd stay again but I'd ask them EXACTLY where my room was

It's very clean and fresh. The young man that checked us in was exceptional. Very polite, welcoming and most importantly normal. Room is clean and comfy.

Stayed in May 2024

The only downside was the shower. When eventually finding the correct hot temperature the shower was weak

Location

Stayed in May 2024

One side of the bed was up against the wall. Whoever slept on that side had to climb over the other in order to go to the bathroom in the night

Excellent location, lots of character whilst providing all facilities.

Stayed in May 2024

Good value for central location, spotlessly clean and comfortable

Stayed in May 2024

Perfect location, beautiful room; clean and spacious with plenty of fab facilities. Staff were all lovely and helpful. Complimentary croissants and hot drinks in the morning were a real bonus! We've already recommended to friends and hope to stay again soon.

Stayed in May 2024

Conveience and location

Stayed in April 2024

Nothing

Location and facilities

Stayed in April 2024

The window view was not pleasant

Very well located and decent room with all essential facilities

Stayed in April 2024

We were staying as a family of 3 staying for 3 nights on the 3rd night i had to ask for towels and toiletries. No one came near our room for the duration of our stay to change towels, toilet roll, tea bags coffee and milk or to empty the bins. The tvs could also do with being updated to smart tvs so guests can log into their netflix or prime accounts.

Hotel was great keeping some original features and the rooms where clean modern and spacious with very comfortable beds. Staff we're friendly and the building itself was beautiful.

Stayed in April 2024

Friendly staff and clean hotel in good location

Stayed in April 2024

Nothing

Superb location

Stayed in March 2024

Bloody damn hot place ! Even with window open to max, woke up at 4am & felt a little suffocated. Aircon won’t listen to my demand to power to 13* temp set as it was set by outside ( building? Reception? HO?) to 19-22* ( why?? it’s a small studio, let people regulate own temp request, it won’t hurt? ) my own fault didn’t help by accidentally switching a thermostat In bathroom to floor heating max, felt awful at night. Such a Beautiful hotel.

Smart place, contemporary super clean with latest all.

Stayed in April 2024

There’s nothing to not love

The room was super immaculate, very comfortable and stylish. Loved the underfloor heating in the bath room! The location was great and the staff were lovely too. We will be staying again.

Stayed in March 2024

Nothing

Location Drinks machine in reception & croissants Seating area outside hotel Kitchen in room

Stayed in March 2024

long walk to room as no way in or out at back even with a card

city centre

Stayed in March 2024

The room as a bit too warm and we couldn't get the air con to go any cooler and the windows don't open.

Perfect location with shops, restaurants and bars right on the doorstep... Great room with everything you need - oven, dishwasher, hob, kettle, toaster etc... Fabulous free coffee and croissant each morning and really handy essentials shop counter for things like milk, small meals and snacks etc... Only 5 minute walk to train station and AO Arena too.

Stayed in April 2024

The air conditioning unit heated up overnight and we were too warm. It had changed temperatures and had we known we would have switched it off.

We had a free upgrade due to Mr King on reception noted our stay was a special occasion. The apartment was excellent and having a bath was perfect for me.

Stayed in April 2024

Booking.com specified that hotel had parking and it doesn’t

The location near the arena and specifically in the atrium with do many choices to dine Professional staff Fabulous building

Stayed in April 2024

Amenable to the changed circumstances

Stayed in April 2024

The view from the window wasn’t great . It was the back of the building but this is the only think which didn’t matter at all

The location is amazing opposite Arndale Mall in the heart of the city center. The building is spectacular and the room is spacious & spotless. The beds were very comfortable and & I am planning to book again on my next visit to Manchester.

Stayed in April 2024

For our two night visit everything was fine

Location good facilities good

Stayed in April 2024

Couldn’t turn the air con down and very noisy air on. I should have called downstairs but I didn’t want to disturb my family who were asleep. Bed sagged in the middle and we rolled together.

Good location. Lovely front desk staff. Very helpful.

Stayed in April 2024

Unfortunately the showers were cold / lukewarm late evening. There was an unusual smell along the corridor where room 123 was, might be because it is above a restaurant (?), luckily we were not staying on this part of the corridor but had to walk through it.

It is central, clean, easy to check in, the rooms are modern, clean, comfortable and it has all the facilities you need. I would recommend and go back.

Stayed in April 2024