20 Princes Street, Edinburgh, EH2 2AN, United Kingdom
#47 of 167 hotels in Edinburgh
Guests' ChoiceBased on 2018 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 26 April 2024
Kelly
AustraliaNA
The location is brilliant, the vibe is wonderful & the hotel is gorgeous.
Stayed in April 2024
Reviewed: 22 April 2024
Βαγγελησ
GreeceThe heating only worked with the key card, so the room was very cold when we came back from our tour. No heat at the bathroom made the bath unpleasant.
Excellent breakfast and view.
Stayed in March 2024
Reviewed: 19 April 2024
Heather
AustraliaA little bit noisy in the room, especially hearing the lift go up and down. Could offer more vegetarian options on lunch/dinner menu in restaurant.
Quirky and stylish boutique hotel. Amazing breakfast. Room very comfortable and clean and great location.
Stayed in April 2024
Reviewed: 17 April 2024
Inga
United KingdomGreat location. Very comfy. Biscuits by the kettle & lovely soft robes!
Stayed in April 2024
Reviewed: 15 April 2024
Oliver
United KingdomRoom was beautifully presented and had an amazing view out over the city and the castle. Breakfast was plentiful and of a high standard.
Stayed in March 2024
Reviewed: 7 April 2024
Ian
United KingdomService at hotel was OK but not excellent which we thought it should be
Very nice city with plenty of history
Stayed in April 2024
Reviewed: 4 April 2024
Garymelbourne
AustraliaSome Street Noise - due to the bus stop outside hotel ...
Amazing Location | Breakfast & Restaurant offers great views over Edinburgh City Centre...
Stayed in March 2024
Reviewed: 2 April 2024
Syed
IndiaThe worst staff I have ever seen in my life. Totally unprofessional & rogues.
Location was fantatstic, clean rooms & very quality fit & finish inside the rooms.
Stayed in March 2024
Reviewed: 1 April 2024
Kate
United KingdomThe room was slightly dark and did lack air flow.
Luxurious affordability! Very lush decor and lots of gorgeous touches to make the stay very special. The bed was like a cloud! Perfection.
Stayed in March 2024
Reviewed: 31 March 2024
Manuela
United KingdomI did Struggle to Get the room at the right temperature but additional electric heater was already in the room.
Amazing location and view. Lovely room and very good service. Double exposed room with great view of the old town and castle. Room 605 had no lift to the room but the staff took care of the bags and was not a problem. Elisa was really professional, attentive and friendly.
Stayed in March 2024
Reviewed: 26 March 2024
Terence
United KingdomRoom - no shelving or drawers. No heating in bathroom
Great location and staff. Good food.
Stayed in March 2024
Reviewed: 23 March 2024
Gabriel
IrelandSmall room, noisy, a labrinth of halls to get to room
Breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Julie
United KingdomRoom size. Broken fixtures Shower tray blocked
The breakfast and bar and location are great. The rooms are small for the price but we're very clean and had a comfortable bed. A few broken light fixtures and the shower tray was a little blocked
Stayed in March 2024
Reviewed: 10 March 2024
Carole
United KingdomBit expensive
Location. Comfort. Staff
Stayed in March 2024
Reviewed: 23 February 2024
Julie
United KingdomThe standard rooms are small & very dark inside. No clear signage when enter hotel re where reception is. Very hard to read the floor numbers in lift
Great location, across road from the station, lovely helpful staff, restaurant & bar were lovely & great views
Stayed in February 2024
Reviewed: 19 February 2024
Laura
United KingdomThe lift did not service the mezzanine floor and the bed was really high (which were slight problems for my husband who has some minor mobility issues). Bedside table lamp was missing. Bathroom was cold. But I'm nitpicking!
Staff were superb. Room very nicely decorated. Excellent central location. Surprisingly quiet for being right on Princes Street!
Stayed in February 2024
Reviewed: 19 February 2024
Nixon
United KingdomNot very much
Location, cleanliness, access to staff and the willingness of staff to help
Stayed in February 2024
Reviewed: 18 February 2024
John
United KingdomThe room was at the front of the property, right on Princes Street so was quite noisy at night and also early in the morning! Also, the room was really warm, despite the air conditioning being at the lowest setting!
Very good location, really good breakfast!!!
Stayed in February 2024
Reviewed: 16 January 2024
Natasha
United KingdomMaybe I was unlucky with my room (210) it was very noisy, the room did not have any type of insulation. I heard people on the street, people in the hotel hallway, people walking upstairs.
This hotel has a perfect location. The bed is very comfortable, I felt as like the bed was hugging me and it was also very big. They have a delicious breakfast.
Stayed in January 2024
Reviewed: 15 January 2024
Milson
United KingdomThe lobby was on the first floor, so access led straight onto the street. No secure door, although there were security cameras. One evening our room was extremely cold. We would have liked somewhere to sit in the hotel, other than the cocktail bar
The location was great, directly opposite the station
Stayed in January 2024
Reviewed: 13 January 2024
Kirsty
United KingdomMany stairs and corridors within the hotel to get to our room. No issues for us but may not be good if you have any mobility concerns.
Central location and perfect for our needs.
Stayed in January 2024
Reviewed: 8 January 2024
Elizabeth
United Kingdomcouldn’t find USB port. hidden behind tv and black against black.
very comfortable bed and bedding. nice toiletries
Stayed in January 2024
Reviewed: 8 January 2024
Pamela
United KingdomDirty sock ( which wasn’t ours) found on the floor behind the curtain
Location excellent Breakfast nice
Stayed in December 2023
Reviewed: 7 January 2024
Carol
United KingdomSome night city noise from outside, but it is on Princess Street
excellent location for old and new town, lovely hotel, great staff, bar and restaurant very nice, good breakfast
Stayed in January 2024
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