20 Princes Street, Edinburgh, EH2 2AN, United Kingdom
#48 of 171 hotels in Edinburgh
Guests' ChoiceBased on 1938 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 17 August 2023
Frances
United KingdomThe bathroom wash hand basin was a bit tilted And water splashing out
Location perfect. Central. Opposite Waverley shopping centre.
Stayed in August 2023
Reviewed: 13 August 2023
Redkiteuk
United KingdomVery central location.
Stayed in August 2023
Reviewed: 10 August 2023
Nandini
IndiaBreakfast menu. There should be some combinations like egg on toast with hash browns or some side dish
Hotel was in city center, everything was close by
Stayed in August 2023
Reviewed: 10 August 2023
N
Thailand- Housekeeping needs to be improved. We’ve booked for 2 rooms and for 2 nights. The 1st room was cleaned. Minibar was refilled completely. Toilet were cleaned but the facial tissue was not refilled. While the 2nd room, the housekeeper took 2 bottles of water away, didn’t refill minibar and took our keycard that we left in the room. The are steps between elevator and rooms. That means it’s a bit difficult to move the luggages.
Good location.
Stayed in August 2023
Reviewed: 9 August 2023
Michelle
United KingdomThe room was quite dark and the lift is small and slow but they are the only slight negatives which were easy to work around.
Location was brilliant and the room was lovely.
Stayed in August 2023
Reviewed: 7 August 2023
Zane
United Arab EmiratesThe breakfast is amazing!!!🤤 The location is just infront of train station. The attractions are walking distance!😍
Stayed in July 2023
Reviewed: 7 August 2023
Tracy
United StatesOnly one elevator and it was small
Great bed and shower
Stayed in August 2023
Reviewed: 4 August 2023
Galya
CanadaNoise from the street at night
Perfect location, excellent breakfast snd very nice stuff
Stayed in August 2023
Reviewed: 4 August 2023
Graham
Falkland Islands (Malvinas)Difficult to find anything to complain about this lovely hotel. It could use more than one lift as there was always a queue.
Beautifully decorated and furnished old building on Princes Street. Location was perfect as the historic part of the city and most attractions were within easy walking distance. There was an excellent hop on/hop off open topped tour bus service available almost outside the door. The hotel is conveniently opposite the railway station entrance. Our king room was not large but was very comfortable, had a huge shower and was well soundproofed and quiet despite overlooking Princes Street and late night revelries. Excellent restaurant and breakfast with gluten free options.
Stayed in July 2023
Reviewed: 31 July 2023
Mounir
United Arab EmiratesLocation, cleanliness , prices and facilities
Stayed in July 2023
Reviewed: 29 July 2023
Michelle
United Kingdomnothing
ambiance of hotel was lovely excellent breakfast friendly staff
Stayed in July 2023
Reviewed: 27 July 2023
Michael
United KingdomOverpriced due to Springsteen concert
Good location near station
Stayed in May 2023
Reviewed: 25 July 2023
Peter
United KingdomBathroom plumbing as stated above.
Hotel lovely, staff very friendly and professional. Only problem we found was with bathroom mixer taps leaking and sink plug not holding water in basin.. Otherwise, great stay and would book again.
Stayed in July 2023
Reviewed: 13 July 2023
Hannah
United KingdomSmall windows with no view as on the top floor facing the roof.
Central location, beautiful room, great shower and refreshments in room all free.
Stayed in July 2023
Reviewed: 11 July 2023
Josephine
IrelandBrunch in bar was good but very expensive for small portions
The bed was so big and comfy..., tea coffee and treats were great. Great location for new town
Stayed in July 2023
Reviewed: 8 July 2023
Jeffrey
United StatesCoffee was weak, bed a bit uncomfortable.
Great breakfast, location, great shower!!! Good air conditioning
Stayed in July 2023
Reviewed: 8 July 2023
Lucy
United KingdomNothing
Breakfast was lovely, room immaculate, staff super helpful
Stayed in June 2023
Reviewed: 7 July 2023
Carlos
ColombiaEvery thing was great
LOCATION SUPERB In the main avenue, just cross the street and the train station was there Complete , more than enough breakfast Gentle , kind staff
Stayed in June 2023
Reviewed: 7 July 2023
Robin
United KingdomFirst room we were offered had no space for clothes! We were moved to a room with drwers for clothes...
Very helpful and friendly staff
Stayed in July 2023
Reviewed: 4 July 2023
Yanjie
AustraliaRoom is quite small especially corner room. Can’t fit a large suite case
Excellent location Friendly staff
Stayed in June 2023
Reviewed: 30 June 2023
Peter
United StatesShower drain backed up. Staff responded right away but the design is terrible.
Didn’t have breakfast
Stayed in June 2023
Reviewed: 24 June 2023
Sue
United KingdomPossibly a better view from the room. We saw the backs of air conditioning units and buildings. In addition there was often a smell of cooking. But we were rarely in the room.
The hotel is located very close to the railway station. The tourist bus tours are just around the corner. There is plenty of choice for breakfast and views of the city from the bar. Reception were very helpful and we were able to leave our suitcases safely until the sleeper home.
Stayed in June 2023
Reviewed: 14 June 2023
Le_gourmand
SwitzerlandStreet front run down/being restored, hopefully just a temporary issue
Impressive old building, grand staircase, confortable room, good bathroom, good in-room facilities (coffee, tea, biscuits etc), good breakfast, excellent location next to the station and the old town.
Stayed in June 2023
Reviewed: 12 June 2023
Brenda
Canadait was noisy and too warm for my liking. fans maybe a good idea.
It is a well kept old building and staff where great.
Stayed in June 2023
Reviewed: 12 June 2023
Julia
United Kingdomthe beds were too high and the toilets too low
location
Stayed in June 2023
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