Being sent to another Hotel that was under Construction both inside and out! Drilling from 9am in the morning. The Central Park Hotel. Corridors near the rooms are a shock when you see the old unfinished wood drilled to the actualy walls and dated carpet. I think its such a let down you book a weekend away and you are staying somewhere you did not pay for.

Location was ideal until we were told we couldnt stay in the Hotel we paid for. INSTEAD were sent to their sister Hotel 12 mins walk away with our suitcases in tow! Althought staff were very kind and apologetic i discovered it seemed to be a regular occurence when guests arrive and are sent on their way! Complimentary breakfast was the olive branch and late checkout. But should have been given the room we paid for at thrme location we paid for

Stayed in April 2024

The room was extremely small and very inconvenient for 2 guests. Additionally the bed was also uncomfortable and definitely needs urgent replacement

The hotel is situated in at an excellent position. 2 min walk to Paddington Station. Quiet and safe area. The staff was very polite and always happy to help you

Stayed in April 2024

There was only one plug that worked in both rooms, none in the bathroom. Beds were very uncomfortable and rooms dated. They placed us in the basement which was unexceptable and small for 3. The shower was nice but very slippery

Stephan the bar tender and coffee guy was so excellent and friendly. The gentlemen that got us in a room better suited for 3 people was very Professional

Stayed in April 2024

We paid extra money for the upgrade of our room which I didn't conform during our conversation here. If I insisted to be in the twin room, I would have upgraded it by myself when I saw the option in booking.com for less. When we passed through a room on our floor we heard sudden scream which scared us. We didn't have toilet brush in our bathroom.

The room has been cleaned every day. The beds were comfortable. We had beautiful view. The location of the hotel is amazing - 3-4 min walk to the underground and the train station. There were some supermarkets near the hotel. The area around is nice, clean and calm.

Stayed in April 2024

Cold room, heating was not working

Location

Stayed in April 2024

My room 420 had a smell.

I don’t have breakfast. Location is good.

Stayed in April 2024

There was no cold water only boiling hot water, which made showering painful and not enjoyable. Also , we found a flea, which had bitten us multiple times, we didn’t bring it.

The staff were very nice and friendly and the breakfast was good value of money

Stayed in April 2024

Very hot room with a radiator that would not turn off.

The location was very good . Good restaurants and park nearby. The breakfast and hotel where good value for London . Helpful staff.

Stayed in April 2024

The rooms are quite small

Close to Paddington station and the Circle Line tube

Stayed in April 2024

Shower room is small and has a pungent smell. Drain not working properly.

Near the tube and bus station and Hyde Park

Stayed in April 2024

Small room. Only breakfast available.

Goof location. Pleasant foyer.

Stayed in March 2024

The reception area is very misleading, it looks like a posh hotel, but once you get out of the lifts you’re back in the 90s

The location was great

Stayed in April 2024

The rediculous rule that you can't take a visitor to your room. Is this even legal? I understand you can't have a visitor overnight, but during the day? Sadly, having stayed there three times now, this will be my last.

Proximity to Paddington Station.

Stayed in April 2024

No complementary water

Clean room, great staff and breakfast was ok

Stayed in March 2024

The rooms are a bit small, although we didn't think that was a problem. It's quite noisy due to the fact that the subway runs under the hotel (I think). Also, there's only one wall socket that we managed to find. The matress is a spring matress and it definitely needs changing because some of the springs are quite uncomfortable. I think the bathroom should have some shelves to put your things because there weren't any in ours.

The location is perfect, right next to Paddington station from which you can go basically anywhere in the city. Also the breakfast is good value for the price, in comparison to some other breakfast places nearby. The food is good and unlimited, as well as the drinks. Also, the staff is very polite and we had a clean room every day with new towels and linen. I read that people had cold water, but we didn't have any problems with the shower.

Stayed in April 2024

The room I was given was very small and very hot.

Location, value for money, staff very friendly, breakfast very generous and goo.

Stayed in March 2024

No refrigerator. Room is small.

Location

Stayed in March 2024

Tv power cable could not reach any sockets, the room had luggage stored in it when I arrived, there is no bedside light so dark if moving around in the night, quite a bit of outside noise

Location

Stayed in March 2024

OLD Facility ... Walls, Window sills peeling and Floor stains. Furniture showed age and over-use. Room above mine was obnoxiously Loud with gym-like exercises noise every night I was there.

LOCATION! FANTASTIC and the Best Attribute. Less than 5mins walk to Paddington Train Station! The Breakfast (food and Staff) was good too; especially with the Somali Woman (Laila?) who was a fabulous and DARLING Hostess!

Stayed in March 2024

More needs to be done about disruptive guests or get more sound proof rooms.

Great staff and location.

Stayed in March 2024

Small room, without fridge , very hot inside and needs renovation

It is very good location

Stayed in March 2024

It is a maze of corridors from / to room from lift. Room had only one hidden power point - that I could find.

Good location convenient to Paddington station. Good sized bathroom.

Stayed in March 2024

The hotel is very hot even in March. Had to call in maintenance to fix the shower so we lost half a day getting it fixed. Thought it was a bit expensive for room only lots of outlets nearby tho.

Close to Paddington for tube and rail connections. Quiet at night

Stayed in March 2024

Room was slightly cramped

Location was ideal for my needs

Stayed in March 2024