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Reviews of Royal Grosvenor Hotel 2 stars

Knightsone Road, Weston-super-Mare, BS23 2AH, United Kingdom

#10 of 21 hotels in Weston-super-Mare

Guests' Choice

Review score

Based on 1756 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was perfect

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Friendly hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We had a very comfortable stay. The staff were friendly and helpful. Lovely breakfast. We managed to secure a parking space onsite. The hotel is in a great location, we will definitely return.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed uncomfortable and a lot of noise with guests. Curtains very light so woken up as soon as daylight starts.

    Great location central to everything, friendly staff.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small bathroom no bath water took ages to warm up. Toilet was very cramped with shower door, shower also narrow. No availability of breakfast. Narrow corridors from lift with stairs to room. Room was big enough for a small table to sit at but wasn’t one.

    Very friendly staff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Room met expectations, staff friendly
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Plug no where near kettle so had to put kettle on floor, sink not big enough to fit kettle to fill it

    Bed was really comfy. Radiator warmed the room up quickly. Staff were friendly and informative. I didnt pay much for my room, i just needed somewhere to lie my head and the room was perfect for that

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Quick stay over as I had an early start for work the Next morning, perfect clean comfortable inexpensive hotel , perfect
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t really fault it

    The staff team was small but friendly, very attentive , happy to help

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Great weekend stay
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only 1 small thing ... the shower in our room had very poor water pressure..

    Staff at hotel were very friendly and helpful.. Location was great , lovely old building.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Perfect location for our trip, it was clean and served its purpose for our visit . Lady on reception was so helpful .
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower did not work, so I made the reception aware.

    Location was close to a venue I was visiting

    Stayed in March 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The size of the room and position of the wash basin no room to wash properly no lighting on stairs going down to breakfast dangerous variety on cold breakfast cereal and no fruit wasn't value for money for £10 of

    The position and the view and the price

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Nice hotel with a lovely friendly atmosphere
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Our bathroom was very disappointing and needs a refurbishment, the shower was impossible to use due to access it is a large step up with no rails to hold on to, the hot tap on the basin leaked, the toilet seat was loose

    The Staff are a credit to the management, they are approachable amiable and pleasant at all times , the communal areas were well kept and the bar had a lovely atmosphere made all the better by Davish.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Lovely location near pier and seaside and restaurants
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Unpleasant smell bathroom Chest of drawers is falling apart Kettle too big to fill using the tiny corner sink so you have to fill it under the shower head

    Location and tranquil colour scheme of the room

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely homely hotel beautiful breakfast and kind and friendly staff

    Stayed in December 2023

  • Reviewed: 13 December 2023

    7.0
    Nice clean and reasonably priced.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    View from window. No biscuits. Staff not particularly friendly.

    Didnt have breakfast as didn’t want to pay £10 for it.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very warm in room

    Lovely helpful staff and tasty breakfast

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Thought the bar prices were very pricey more or less double to the bar next door don't mind a bit dearer but double? come on.

    Very nice hotel good facilities and very clean could do with some tlc in the room draughty windows and uneven floor but all easy fixes.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    7.0
    Amazing weekend with fellow swingers great times meeting new people
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We stoped there as part of a swingers weekend and the rooms we spacious and clean

    Stayed in November 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel

    Stayed in October 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly and had entertainment

    Stayed in November 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View and Balcony
    • Stayed 2 nights

    Very good breakfast and great location. Very helpful and friendly staff.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely room! Had the balcony room and for the price was lovely and a lovely view! Very clean and we really enjoyed our stay. Can’t wait to stay there again in the future.

    Stayed in October 2023

  • Reviewed: 19 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Tepid/cold water in the morning.

    Great value. Friendly staff. Off road parking (when not busy..). I booked a single room but was given a double when checking in as I am quite tall.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The bed was smaller than I expected for the booking

    Breakfast was good would have liked some berries

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Exceeded our expectations - one of the best rooms we have stayed in on a short stay - will recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    stayed one night -room excellent, had drinks and there was live music which was a bonus on the evening - breakfast was very good and staff lovelly - parking was very easy

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    A professional hotel that really made you feel 'at home'.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Pilliows wer a bit hard and uncomfortable, Bath towels could be a bit larger. A couple of complimentary toileteries in the bathroom would hav ben helpful.

    All the staff were friendly, efficient and helpful - especially 'Louise' who was absolutely exceptional in ever respect. We arrived from Norfolk on Friday evening, 10 Nov. This happened to be 'Carnival 'night in Weston-s-mare. We phoned when we were 10 mins away and were concerned about road blocks etc., and did not know how to get to our pre booked car park slot. We phoned and spoke with Louise. It was a very cold night. Louise gave us good directions and said she would be there to meet us. She was stood outside in the cold waiting for us as we drove. She quickly and very helpfully got us sorted and accompanied us up into the hotel personally. She quickly helped us sort out what we should do etc and got us to our rooms. When we came down from our rooms we asked if the hotel restaurant was open as wee needed something to eat. It was already closed for the day so she advised us where we could eat nearby. We tried but everywhere was completely full -p because of the carnival. We came back to the hotel and Louise saw us and asked if we had found somewhere to eat. She very kindly directed me to a very close fish and chip shop saying that if we could make do with this to eat then please bring them back to the hotel and we could eat them in the warm in the bar. Fantastic help and service. We will definately come back to this hotel again an will be recommending it to others. Also, the breakfast was excellent.

    Stayed in November 2023

Showing 1 – 25

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