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  5. Reviews of Royal Hotel Kettering

Reviews of Royal Hotel Kettering

Market Place, Kettering, NN16 0AJ, United Kingdom

#5 of 5 hotels in Kettering

Guests' Choice

Review score

Based on 80 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.0

  • Location

    7.5

  • Facilities

    5.5

  • Staff

    7.2

  • Value for money

    6.1

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 11 March 2024

    4.0
    You get what you pay for. More a hostel than a hotel
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Booked with breakfast - no breakfast available..oh where can I get my money back??? edit: Nice! Now it is "no meals" in the ad......since when? It was "breakfast included" three days ago.... No hot water in the showers, Parking lot was under construction Needs a little TLC or careful restauration. Too nice to fugg it up that way..........poor.

    Nice house, that's the only positive

    Stayed in March 2024

  • Reviewed: 26 February 2024

    4.0
    Poor value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite disheveled inside, run down almost, room was basic but clean but very tired looking, dark and far too warm. It did the job but not good value for money

    Nice building, good location

    Stayed in February 2024

  • Reviewed: 12 February 2024

    5.0
    Mixed Feelings
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 27 nights
    • Submitted via mobile

    The female receptionist was not helpful at all. The original room was small with poor facilities however this was changed on request. The hotel is situated by a number of loud pubs & street cleaning begins at 5:30am so difficult to get a good sleep.

    The gentleman at reception was very helpful & accommodating however he only worked certain days.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No bar or breakfast option at hotel. Passcode for out of hours front door access did not work.

    Spacious room, central location, friendly staff lady.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    4.0
    Shocking. More like a hostel. And then travel a lot around the country. Shame it’s so dated.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was basic basic. I done on internet. Outside looked lovely. Inside dated. Don’t if clients staying have long term residency. Out back Smokey weed. Also one person went and sat out front. Legs shaking. Waiting for next hit. Went to be with a knife and your mobile radiator infront of door. People knocking at other rooms at 2.45 and 3.15Am. Staff was pleasant but a security guard in a room looking out of a window didn’t reassure me very much. Wheel off of mobile radiator.

    Room was basic basic. I didn’t use internet. Bed was comfortable and tv ok That’s it

    Stayed in January 2024

  • Reviewed: 31 December 2023

    6.0
    Pleasant clean
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Water takes long time to heat

    2nd week nice clean room

    Stayed in December 2023

  • Reviewed: 16 December 2023

    4.0
    As expected. Lack of basics (no toilet roll and no quilt) but ok for the money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No toilet roll and I didn’t even have a quilt on the bed

    Great location and generally clean room (bar the carpet)

    Stayed in December 2023

  • Reviewed: 16 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    4.0
    An overnight stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Most of the hotel was being refurbished. No food facilities or bar. There are no lifts for people with mobility issues. Rooms were basic, and most areas in need of renovation and refurbishment.

    Loved the location.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    5.0
    on a trip
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The radiators do not work and you have to wait a long time for hot water

    Stayed in November 2023

  • Reviewed: 1 November 2023

    4.0
    Pleasant enough helpful receptionist. If the shower had hot water it would be good value for money. Get in early to fit
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water, peeling walls, smell of cannabis in the hallway, noisy neighbours, faff to pay for room, tv channels freezing constantly, room cold with only small radiator to plug in

    Position, helpful staff on arrival, clean.

    Stayed in October 2023

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff rude

    Stayed in February 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Faslity services is good

    I happy stay in the hotel fantastic

    Stayed in April 2024

  • Reviewed: 24 April 2024

    1.0
    Discussed
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Draws were broken shower broken dirty curtains the place needs knocking down and rebuilding from the foundations up it's 100% the worse hotel I have ever stayed in

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A few other guest banging and making noises

    Staff was friendly I got to spend time with my daughter

    Stayed in April 2024

  • Reviewed: 18 April 2024

    1.0
    Was not good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Strong smell of damp in bathroom No hot water Ceiling tiles missing from ceiling Curtain hangings off rail Radiators not working properly

    Stayed in April 2024

  • Reviewed: 8 April 2024

    2.0
    Do not stay here
    • Leisure trip
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Car park closed so had to drive to a public car park and pay. Bar had no beer. Hotel under renovation with tiles off the walls and live wires exposed. Very disappointing for this to even be on booking.com

    Nice location close to the centre

    Stayed in April 2024

  • Reviewed: 5 April 2024

    3.0
    I don't think its a hotel looks more like homeless shelter.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Noise in the corridor for whole night, dirty carpet , no breakfast option.

    Receptionist.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    2.0
    Very poor
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Put off by waking up to pigeons

    Can’t say too much to like as there were pigeons in the room

    Stayed in March 2024

  • Reviewed: 20 March 2024

    1.0
    Vile never again and want a refund!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm on all night and engines called no one from property staying at hotel. Curtains provided no light dampening so no sleep obtained as soon as sun came up Room dated and dirty

    Struggling to find anything positive to say other than its location

    Stayed in March 2024

  • Reviewed: 5 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff rude on reception

    Na

    Stayed in March 2024

  • Reviewed: 4 March 2024

    2.0
    Poor , dirty disgusting room. You get what you pay for £40 booking not even worth that .DO NOT STAY
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Well , what was there too like ? The location was good . The carpet was dirty and torn and worn. The TV installed was so large suspicious to conceiling a possible damaged wall ? No tv remote available ? What was the point having a TV ? The bed was rock hard , the duvet as thin as a sheet . Heating radiators were off with a broken electric heater supplied. Paint peeling , door cracks visible and windows would not work. Upon returning in late evening , unmanned reception desk at night and morning. Key pad door lock would not work and confusing to use due to 2 locks being fitted. No breakfast , drinks machine or food available here. Room was cold. Shower leaked over floor . DO NOT STAY HERE .

    Location of the Hotel was easy to find /get too. Due to carpark at hotel being closed for restoration easy carpark near by was available but i did have to pay for 24hrs via mobile phone pay .

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Great location & clean towels & bedding
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Lee on the front desk was very helpful , polite and great knowledge of the surrounding area , central location and the lovely clean fresh white towels & bedding

    Stayed in February 2024

  • Reviewed: 28 February 2024

    1.0
    Avoid at all costs
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All of it

    No breakfast,no food at all,smelly,dirty awful place.Close it down.

    Stayed in February 2024

Showing 1 – 25

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