North Beach, Tenby, SA70 7EX, United Kingdom
Based on 2145 hotel reviews
5.5Cleanliness
6.4
Comfort
6.4
Location
9.1
Facilities
5.8
Staff
7.1
Value for money
6.4
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Cornwell
United KingdomThe outer of the building is old and dirty looking and is in need of repair,it’s off putting on arrival.No onsite parking
The location ,comfortable bed,clean room
Stayed in May 2024
Reviewed: 2 May 2024
Susan
United KingdomThe lift wasn't working, and I have stayed there before and it wasn't working then
Very disappointed, there was no full cooked breakfast as stated with your stay
Stayed in March 2024
Reviewed: 2 May 2024
Lou
AustraliaMy room had no view and the window wouldn't open more than a few centimetres. The hot water took 5 mins to come through and when it did it was luke warm and had no pressure.
The location can't be beaten. It is close to the station and shops and on the harbour side.
Stayed in May 2024
Reviewed: 29 April 2024
Anthony
United KingdomCertainly not an accurate image of the room; no bath mat and none in the bath either, danger of slipping; the shower head directs water to the taps below, not the person; the quilt cover was not truly clean. All are quite simple to solve and just shows a lack of due care and attention.
Nice location, good breakfast, staff friendly
Stayed in April 2024
Reviewed: 24 April 2024
Karen
United KingdomVery dated hotel , boarded up windows , furniture dated and stained , room had tinted window, no view , breakfast was quite small , no parking
Comfortable bed
Stayed in April 2024
Reviewed: 24 April 2024
Hannah
United KingdomThe breakfast wasn't great at all and could be a little cleaner.
Perfect views.
Stayed in April 2024
Reviewed: 14 April 2024
Kevin
United KingdomThe Internet was not very good, and no lift had three fights of stairs to or room
The location was great. the views were great
Stayed in April 2024
Reviewed: 12 April 2024
Mike
United KingdomIts a very dear shame that the lift does not work.
Disappointed that it was only a continental breakfast at the weekends.
Stayed in March 2024
Reviewed: 10 April 2024
Williams
United KingdomGreat location,the hotel is very run down and needs a lot of work,we stayed on the top floor and when it rained water came through the ceiling I think the staff know how bad it is they seemed embarrassed when we checked out,
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomHeating wad not turned up
Location
Stayed in April 2024
Reviewed: 8 April 2024
Charlotte
United KingdomThere was no lead for kettle so I couldn't make tea in the morning! Good view from the top but be prepared for lots of steps!!!
Good location. Bed was ok. Good view
Stayed in January 2024
Reviewed: 6 April 2024
C
United KingdomNo lift ...my sister really struggled with using the stairs. With hindsight we should have asked for a different room, but on booking in December requested room with a view. That was beautiful but could have been on lower floor, so don't blame the Hotel.
Lovely breakfast😊
Stayed in March 2024
Reviewed: 5 April 2024
Julia
United KingdomIt’s being renovated but this is no way hindered a good experience that I had at the hotel. The staff were lovely.
Great location friendly staff room nice and clean good choice breakfast and a nice bar.
Stayed in April 2024
Reviewed: 24 March 2024
Baker
United KingdomHotel needs structural work done!
Breakfast was nice! The Stage Door bar attached to the hotel was great with lovely bar staff View's from our Room were amazing
Stayed in March 2024
Reviewed: 18 March 2024
Clare
United KingdomNeeds some maintenance work,which I’m sure they will get around to.
The location and sea view is the best.
Stayed in March 2024
Reviewed: 17 March 2024
Jayne
United KingdomThis hotel is desperately in need of renovation. It looks tatty from the outside and is tatty inside. Staircase was on an angle and cracks appearing in it. Went down for breakfast at 9.45 as breakfast was between 8-10 there wasn't any tea or coffee there so we asked for 2 coffees and were told no as they close the restaurant at 10 so she wouldn't give us one. Breakfast was cereal and toast. We were happy with the price we paid but that was all it was worth we definitely wouldn't pay any more than that.
The view from the room was lovely. Location was perfect. Lovely pub attached to hotel but unfortunately they didn't serve food.
Stayed in March 2024
Reviewed: 16 March 2024
Christopher
United KingdomHotel needs complete make over
Room to the rear , no view only backs of other buildings
Stayed in March 2024
Reviewed: 12 March 2024
Allison
United KingdomBreakfast I didn't eat anything at breakfast I had small amount of cereal and one slice of toast it was ok I don't like cooked breakfast
Great location very clean good service
Stayed in March 2024
Reviewed: 1 March 2024
Sian
United KingdomA little dated but just needs a bit of tlc.
No hot breakfast due to staff shortages. But otherwise OK. Price was good.
Stayed in February 2024
Reviewed: 29 February 2024
Charlotte
United KingdomThe carpet was wet around the window as if it had been leaking in. The shower head was rusty. The condensation covered whole window. There was no cooked breakfast. There were huge pieces of rotten wood around the windows outside. The curtains looked like they had been put up about 100 years ago and never brought back down.
The room was clean and warm. The bed was comfortable
Stayed in February 2024
Reviewed: 28 February 2024
Jonathan
United KingdomRoom very tired and staff absence meant no cooked breakfast.
Location good.
Stayed in February 2024
Reviewed: 27 February 2024
Dougie
United KingdomThe breakfast was tiny and served on a tea plate and over and under cooked. We waitress in the morning was miserable and unaccomodating.
The hotel needs a major overhaul and redecorated. Building falling apart.
Stayed in February 2024
Reviewed: 24 February 2024
Logan
United KingdomThe bed felt like Concrete and the decorating wasn’t up to standard
The bar
Stayed in February 2024
Reviewed: 19 February 2024
Simon
United KingdomShower area needs tidying up. A lamp and a power point on both sides of the bed would be an improvement.
Perfect location with views of the bay. Friendly staff. Nice breakfast.
Stayed in February 2024
Livingston, USA
Kropp, Germany
Besançon, France
Jollyville, USA
Eger, Hungary
Hajdúszoboszló, Hungary
Frisco, USA
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content