Reviews of Royal National Hotel 3 stars
38-51 Bedford Way, Camden, London, WC1H 0DG, United Kingdom
#694 of 1,005 hotels in London
Guests' ChoiceReview score
Based on 2320 hotel reviews
7.4Score breakdown
-
Cleanliness
7.8
-
Comfort
7.7
-
Location
8.9
-
Facilities
7.4
-
Staff
8.3
-
Value for money
7.3
-
Free WiFi
7.6
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 28 April 2024
Dāvis
Latvia10 reviews7.0“Great location with value that matches expectation.”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Reception made small mistake and got us the standart room - it had some interesting smell. After we got our deluxe room - no issues with the smell. I would recommend to pay extra for the deluxe as atleast it is slightly refreshed.
Location is great. Close to Euston station and Big bus tours. Breakfast was good and would recommend to pay extra for it, but is quite crowded as the hotel is large. Stuff is very friendly and profesional.
Stayed in April 2024
-
Reviewed: 28 April 2024
Kasia
United Kingdom12 reviews1 helpful vote8.0“Pleasant stay- very central.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
n/a
One night stay for a half-marathon in London. Nothing to fault. Friendly and helpful receptionist. It was great that we could leave our luggage in the storage room free of charge and collect it after my race. About 20-25 minutes walk from St Pancreas station.
Stayed in April 2024
-
Reviewed: 28 April 2024
Guðrún
Iceland5 reviews7.0“Good location needs an update”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
- • Submitted via mobile
It is tierd and a bit thight
The location and staff
Stayed in April 2024
-
Reviewed: 26 April 2024
Samshaw149
United Kingdom7 reviews2 helpful votes8.0“A*** fab stay perfect for our shirt break in the city!”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
No issues at all
Comfortable, friendly, pleasant stay and great location !
Stayed in April 2024
-
Reviewed: 25 April 2024
Joann
Ireland32 reviews2 helpful votes7.0“Good location, friendly staff at reception”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The pillows are too soft. Only 2 sachets of coffee, sugar and tea. I don’t drink tea and like more than 1 coffee so this wasn’t great. There’s no sockets next to the bed. That’s so rare now and is much needed. Only changed 1 towel and cleaned nothing or made our beds. Cleaner came at 9.15 on the morning of our checkout when checkout was 11. Surely it was on her itinerary and who wants cleaners in the rooms that early anyway??
Location was good, staff friendly.
Stayed in April 2024
-
Reviewed: 25 April 2024
Malcolm
United Kingdom9 reviews8.0“Perfect place to stay for our overnight trip to London visiting the Postal Museum and The London Palladium as easy walki”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Location and restaurant on site
Easy walking distance to nearest underground station and ideal for where we wanted to visit
Stayed in April 2024
-
Reviewed: 25 April 2024
Karen
United Kingdom6 reviews1 helpful vote8.0“Pleasantly surprised with Royal National - will stay again - great value for money!”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 2 nights
could have done with bigger desk space and a desk lamp for working at.
Excellent location near Euston, toilet/shower room recently modernised - great shower. Room was quiet, but this could have been the location near the end of the corridor. Wifi was reliable (important) and bed very comfy.
Stayed in April 2024
-
Reviewed: 24 April 2024
Preeta
United States1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
It was noisy.
Location was excellent.
Stayed in April 2024
-
Reviewed: 24 April 2024
David
United Kingdom6 reviews1 helpful vote8.0“Comfortable rooms and great location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
Shower wasn’t the best
Easy to access and friendly helpful staff
Stayed in April 2024
-
Reviewed: 24 April 2024
Valerie
United Kingdom20 reviews2 helpful votes8.0“Very pleasant.”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
Slight smell of drains if bathroom door kept shut. Not much storage space.
Could open the window.
Stayed in April 2024
-
Reviewed: 22 April 2024
Shelley
United Kingdom1 review8.0“We all really enjoyed our stay”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Needed a light in the alcove above the mirror
The location was great for our needs, the hotel room whilst small has everything we needed including very comfortable beds and lovely bathroom
Stayed in April 2024
-
Reviewed: 22 April 2024
Irungu
United Kingdom3 reviews1 helpful vote8.0“Nice place for a quick stay”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Clean and tidy, easy to access. Great location being near Euston and a few other stations
Stayed in April 2024
-
Reviewed: 22 April 2024
Lisa
United Kingdom7 reviews6.0“Ok”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
No table in room.. bit unheard of really
Location
Stayed in April 2024
-
Reviewed: 22 April 2024
V
Netherlands15 reviews7.0“Nice holiday, perfectly located”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
Although it was not a major issue, the properness of the room and facilities could be improved.
Nice hotel within distances of restaurants and sight seeing activities.
Stayed in April 2024
-
Reviewed: 22 April 2024
Charlotte
United Kingdom1 review7.0“Very good, comfortable and enjoyed it.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
There were a couple of carpets in need of repair and doors needed painting
The room, bed and breakfast
Stayed in April 2024
-
Reviewed: 21 April 2024
Mark
United Kingdom74 reviews6 helpful votes7.0Good- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Toilet flush was very slow to refill
Very comfortable beds and quiet room.
Stayed in April 2024
-
Reviewed: 20 April 2024
Max
Australia8 reviews8.0Very good- • Business trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Clean Room close to tube station. All we needed.
Stayed in April 2024
-
Reviewed: 20 April 2024
Sabina
Slovakia3 reviews8.0Very good- • Leisure trip
- • People with friends
- • Twin Room with Extra Bed
- • Stayed 3 nights
- • Submitted via mobile
When we have arrived to the hotel, we went to check in and the receptionist was a bit rude. I was very tired because of the long travel and English is not my first language, so I didn't get something. I have asked about it again to clarify and she just replied: "I have just explained you" and she didn't clarify it. She could have just asked what part I didn't get etc. The couch in the room was not very comfortable,so the third person who was with us, didn't have the best sleep. We thought, we would get 3 separate beds.
The room was very clean, every day, we had clean towels, the bathroom was also nice and clean, perfect location
Stayed in April 2024
-
Reviewed: 19 April 2024
Sarah
Ireland45 reviews3 helpful votes8.0Very good- • Leisure trip
- • Group
- • Deluxe Quadruple Room
- • Stayed 2 nights
- • Submitted via mobile
We had three rooms with 4 in each. We had to wait an hour after check in for the first and two hours after for the second. Not ideal when you have a group that want to get ready to go out for the evening. Not ideal but what can you do. Street very noisy at night.
Huge hotel everyone here is working very hard to cope with the sheer volume of people in and out each day. Good breakfast even though the canteen is very busy.
Stayed in April 2024
-
Reviewed: 19 April 2024
Michele
United Kingdom4 reviews8.0“Very comfortable stay after a delayed flight”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Only slight issue was workmen in corridor decorating during the day nearby but otherwise fine
We were able to have a vegetarian breakfast option when I asked for something. There was oat milk and a few gluten free options also. Rooms looked very recently decorated and brand new en-suite shower.
Stayed in April 2024
-
Reviewed: 18 April 2024
Kadra
United Kingdom1 review7.0Good- • Business trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
NO room service
Stayed in April 2024
-
Reviewed: 18 April 2024
Paula
United Kingdom1 review8.0“One night stay”- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted via mobile
4 Very Small lifts for large number of rooms long wait for lifts with space for wheelchair user. Lots of road / outside noise throughout the day and night
Staff freindly and helpful room clean good breakfast choice
Stayed in April 2024
-
Reviewed: 17 April 2024
Ian
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
A lot of major building work going on at the hotel whilst we were there.
Courtesy & helpfulness of staff. Easily accessible from Euston & close to central London.
Stayed in April 2024
-
Reviewed: 16 April 2024
Terry
Malaysia4 reviews7.0“It was a comfortable stay.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
none.
Breakfast was good and good variety. Location was reasonably convenient.
Stayed in March 2024
