25 London Street, Westminster Borough, London, W2 1HH, United Kingdom
#570 of 1,016 hotels in London
Guests' ChoiceBased on 1633 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
7.8
Staff
8.9
Value for money
7.5
Free WiFi
8.8
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End of dialog contentReviewed: 12 May 2024
Stephan
AustriaVery small room, quite noisy.
Great location. Clean room.
Stayed in May 2024
Reviewed: 12 May 2024
Danni
United KingdomIt’s very noisy being next to Paddington station & tube
The location, interior styling, setup and ease
Stayed in May 2024
Reviewed: 7 May 2024
Liaontherun
GeorgiaWeird noise from 7 am to 1 am. Can hear everything from halls as well. No breakfast included is sad.
I absolutely adored this design-forward hotel with a twist on industrial chic. it was beautiful, cosy, and effortlessly cool. The view on a backyard was like something out of a classic film, truly delightful. Everything was spotlessly clean, and having pantry access was a convenient touch. Comfortable bed & pillows. Despite the compact size of the room, the clever use of space was evident, maximizing comfort and functionality.
Stayed in May 2024
Reviewed: 3 May 2024
Tracy
AustraliaFinding our room was difficult and the lift is tiny. Room is hot with no aircon
Very clean, close to Paddington station, great food at the cafe lounge, great price
Stayed in May 2024
Reviewed: 2 May 2024
Ana
MexicoYou have to make your check in in their web page, and they will not do it for you even if you are in the front desk, that is a waste of time! I spent 15 minutes waiting for the previous customer to do it, and other 20 minutes in my check in, just to receive your room! If they want to focus on new generations this is a very bad way to do it. The room was also tiny and it was supposedly the extra-large room, they told me it was a king size bed and it was just queen. If you are not travelling with your partner/spouse the bathroom is absolutely uncomfortable because the door is semi-transparent so you can be seen sitting in the toilet from outside.
The location is great, just in front Paddington train station. The hotel is beautiful and a staff with very good service.
Stayed in April 2024
Reviewed: 2 May 2024
Katie
CanadaVery very small room.
Clean, and good location. Right near the tube!
Stayed in April 2024
Reviewed: 1 May 2024
Trang
AustraliaBed was not too comfortable, no fan in bathroom had to open windows for relief small room
Location was excellent staff was very friendly and helpful loved the coffee bar at reception
Stayed in April 2024
Reviewed: 29 April 2024
Suzanne
United StatesThe room was a little stuffy with no temperature control. Window only opened a crack
Very comfortable bed and pillows, quiet room. Breakfast exceeded expectations.
Stayed in April 2024
Reviewed: 25 April 2024
Anita
United KingdomThe shower didnt drain properly M24
The breakfast was amazing, a stylish beautiful hotel
Stayed in April 2024
Reviewed: 24 April 2024
Paul
United KingdomA little noise from the street at night, but that's not unusual for the area. I booked a small in room and it was very small, but comfortable enough.
Ideal for Paddington.
Stayed in April 2024
Reviewed: 24 April 2024
Amanda
AustraliaWe were abutting residential properties and a laneway and with this came noise at night
The breakfast was outstanding, convenient and walkable location, and the rooms stylish with comfy bed
Stayed in March 2024
Reviewed: 19 April 2024
Danielle
United KingdomTiny rooms, was very very hot and only one socket behind mirror (no where near the bed for phone charging)
Great location and common areas - breakfast was good!
Stayed in April 2024
Reviewed: 18 April 2024
Ruth
CanadaThe long online form to fill out at check in.
It has a quirky, unique atmosphere. The beds were great! The staff were very helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Ruth
United KingdomNothing it was great
Near trains, value for money
Stayed in March 2024
Reviewed: 9 April 2024
Yu-ting
TaiwanThe pilgrm is a nice hotel but the space in the room is quite small. I don't have much more space to walk after lay down my big luggage. That would be the only point I concerned. Anyways, the breakfast is so delicious and I enjoyed it with my busy works a lot. I also appreciate the staffs for helping me carry my luggage. Thanks a lot!
Stayed in April 2024
Reviewed: 9 April 2024
Judy
United Kingdomroom space was small but was well informed on description page
location was excellent, staff were welcoming and offered to help with luggages, clean room and comfy bed, breakfast was great too
Stayed in March 2024
Reviewed: 5 April 2024
Amy
AustraliaThis was th perfect place for my daughter and I to recover from jet lag after flying in from Australia. Right next to Paddington Station. We shared the bunk room. Very comfortable beds, very quiet. Bathroom was tiny but lovely. Highly recommend. Breakfast was great too.
Stayed in April 2024
Reviewed: 4 April 2024
Ljiljana
SerbiaThe room was way too small but you say that in your ad. :D
Lounge is superb! Breakfast as well!
Stayed in March 2024
Reviewed: 1 April 2024
Jacqueline
AustraliaRoom a little small but for the price can’t complain and room ultra clean and comfortable
Great location, friendly staff, hip hotel, comfy bed and clean room
Stayed in March 2024
Reviewed: 22 March 2024
Rosanna
United KingdomIt’s not accessible, particularly being near a train station. I had a really difficult time getting my luggage up and down the stairs in front of the property and by my room. The reception area is too small, also what’s the point of the online check in when you just to do the check in again when we get there? It’s such a long process and unnecessary
Close to Paddington station Restaurant/Bar area was nice
Stayed in January 2024
Reviewed: 19 March 2024
Richard
United KingdomLift n general bedroom areas
Breakfast v good
Stayed in March 2024
Reviewed: 16 March 2024
Isabella
FinlandNobody came to collect trash during our stay. It should be the norm to do it at least every second day without asking. Handsoap in the room was terrible. It became really slimy when wet.
The location is amazing for someone who wants an easy access from the airport and wishes to see different parts of the city. We had the large room and it had everything we needed. The street noise can be loud at night but we had earplugs with us so it didn't bother us.
Stayed in March 2024
Reviewed: 15 March 2024
Kristin
United KingdomThere is a fair amount of street noise, particularly as it is close to the train station, but this didn't bother us. Suggest to bring ear plugs if you are not used to a busy city.
We booked the large room, which was clean and comfortable and more than adequate for the two of us. The hotel has retained a brilliant blend of historic charm and modern amenities. We had a great overnight stay and the breakfast in the morning was fantastic, as was the coffee. The staff were very helpful and gave good suggestions for local places to visit for food and drink.
Stayed in March 2024
Reviewed: 14 March 2024
Rachel
United KingdomRooms were at little small but it did say that on the booking
Friendly, clean. Breakfast was the best I’ve had in years at any hotel
Stayed in March 2024
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