The Cross , Welshpool, SY21 7DG, United Kingdom
#6 of 20 hotels in Welshpool
Guests' ChoiceBased on 1612 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 28 January 2024
Michelle
United KingdomBreakfast overcooked didn’t eat it but coffee was nice
Nice warm hotel
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
United KingdomHard to find to park at hotel satnav hot very confused was given a map to direct us when I called into hotel but would advise this to be sent on an email when booking. breakfast wasn’t very nice overcooked and not very tasty expensive to drink in the hotel but local pubs good prices.
Nice clean and warm
Stayed in January 2024
Reviewed: 27 January 2024
William
United Kingdomwell appointed clean room
Stayed in January 2024
Reviewed: 23 January 2024
Annie
United KingdomA little noisy.floor boards squeaking but it is an old building situated in the middle of town on a cross roads
Food delicious,room very comfortable.dog friendly
Stayed in January 2024
Reviewed: 23 January 2024
Diane
United KingdomCar park very difficult to find in the dark
Breakfast excellent
Stayed in January 2024
Reviewed: 23 January 2024
Paul
United KingdomOur room was up 2 flights of stairs. Not a problem for us but may have been an issue for anyone with mobility issues.
The room was very lovely. Wasn't expecting it to be as nice based on the excellent price.
Stayed in January 2024
Reviewed: 21 January 2024
Abigail
United KingdomConfusion with parking, I didn't speak to reception I think the number on the site went to a switch board, and the lady there told me to park in a public car park and go to reception to pick up a permit. When I got there I was told there was a hotel car park and we don't need a permit. So I had to go back to my car and drive it into the correct pne
Very friendly staff, the beds were very comfy and the breakfast was lovely
Stayed in January 2024
Reviewed: 21 January 2024
Karen
United KingdomRoom could have been warmer! I switched the heater on, and put on the extra one provided and the room soon warmed up so wasn't an issue.
Breakfast and dinner the food was exceptional, and cannot be faulted. My room was clean and comfortable.
Stayed in January 2024
Reviewed: 20 January 2024
Brian
United KingdomScotty the night porter let me in and poured me a pint as arrived very late, very friendly and helpful
Stayed in January 2024
Reviewed: 18 January 2024
Yvette
United KingdomN/A
Brilliant location,comfy beds and friendly staff.
Stayed in December 2023
Reviewed: 17 January 2024
Christine
United KingdomNo complaints
Room was clean and warm. Close to Welshpool station. Staff were very helpful and breakfast was good.
Stayed in January 2024
Reviewed: 15 January 2024
Perminder
United KingdomLovely hotel, great location & really friendly staff
Stayed in January 2024
Reviewed: 9 January 2024
Alison
United KingdomAll good
Lovely clean room, great location. Lovely breakfast 😋
Stayed in January 2024
Reviewed: 9 January 2024
Kirsty
United KingdomWas in a twin room as only available and bath was very small, was unable to stretch legs
Stayed numerous times and lovely hotel
Stayed in December 2023
Reviewed: 4 January 2024
Stuart
United KingdomWe stayed here New Years Eve and the bar was fairly quiet. Not the hotel's fault but probably more to do with the economy at the moment?
We had room 112 which was a very nice suite. 4 poster bed, bath in bedroom, en-suite, coffee, tea and biscuits (apparently the Queen has stayed in this room :) )
Stayed in January 2024
Reviewed: 3 January 2024
Sara
United KingdomNothing.
The staff were very welcoming, very friendly and couldn’t do enough for us. Will come again 😊.
Stayed in January 2024
Reviewed: 3 January 2024
Mary
United KingdomNothing.
The staff were very accommodating and very pleasant. We had a beautiful meal in the evening followed by entertainment. It was a lovely experience, we had a great start to the new year.
Stayed in January 2024
Reviewed: 2 January 2024
Oscarboy
United KingdomNothing
Stayed for 3 nights over New Year, excellent hotel, in the heart of Welshpool, clean, comfortable and warm accomodation, good facilities. Staff helpfull, friendly and professional. Only a few minutes walk to the railway station, good location for touring mid wales (subject to weather of course !)
Stayed in January 2024
Reviewed: 1 January 2024
Ellen
United KingdomMattress a little hard for me
Immaculately clean, lovely little extras in the room, loved the radio, lovely breakfast. Staff very attentive.
Stayed in January 2024
Reviewed: 1 January 2024
Kirsty
United KingdomWe stayed in the Queen Anne suite, it was amazing. Bath tub in the room and a separate huge shower in the bathroom. Four poster bed and amazingly decorated. Staff were so helpful, polite and funny.
Stayed in December 2023
Reviewed: 20 December 2023
Chris8371
United KingdomEverything was as expected. Very nice
Stayed in November 2023
Reviewed: 20 December 2023
Chris8371
United KingdomA very nice hotel. Friendly staff. Good food
Stayed in November 2023
Reviewed: 19 December 2023
Sue
United KingdomNothing!
It had good parking, comfortable room, great staff that were very friendly
Stayed in December 2023
Reviewed: 15 December 2023
Bill
United KingdomWater from the shower was not hot at all and also was making funny sounds when it was turned on . Only problem i had was the water for the bathroom sink was not hot.
Dinner was excellent as was the breakfast. Room was great .
Stayed in December 2023
Reviewed: 5 December 2023
Derek
United KingdomMaybe it was because i didnt have time to shower in from a cold hard day. Tepid soup with a layer of garlic oil on top. Stale bread to one side.. No- not right. Main course- liver and bacon. When you freeze liver for too long then fry it up it can turn to a mushy pate texture. A good chef would have picked up on it- poor. My associate had coachmans chicken- looked like a taster menu from KFC- without the breadcrumbs.
warm welcome, furnishings, comfortable rooms, handy parking. super service
Stayed in December 2023
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