The Cross , Welshpool, SY21 7DG, United Kingdom
#7 of 21 hotels in Welshpool
Guests' ChoiceBased on 1606 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 26 February 2024
Shropshire
United KingdomShower curtain rail was rusty Traffic noise evident until 11.30pm, started again 5.00am
The staff are always professional, helpful and approachable. The room was spacious, clean and well equipped. We ate in the restaurant, the food we had was fantastic, choices were plenty, tasty, presented beautifully and well put together. Service was good from the staff. Breakfast was also very good, with good service from the team. Will definitely stay again, maybe in a different room - only due to traffic noise.
Stayed in February 2024
Reviewed: 26 February 2024
Sheena
United KingdomRoom really clean and had been recently refurbished. Great to have a bath tub after a long drive. Evening meal really good, and breakfast had great choices. Warm welcome.
Stayed in February 2024
Reviewed: 26 February 2024
Mark
United KingdomNothing.
The staff were extremely friendly & very helpful. Check-in was easy & straight-forward. The room was comfortable & clean. We were a last-minute booking for dinner but they accommodated us without any issue, & the food was delicious. Breakfast was also very good. I can happily recommend the Royal Oak.
Stayed in February 2024
Reviewed: 25 February 2024
Julie
United KingdomParking was difficult with only one disabled space available. There were toe nail cuttings on the bathroom floor although the rest of the room was clean. The stairs were difficult for my husband who is disabled.There was a noise of load music which went on until late.
The breakfast was very good with lots of choice although my first choice was not available. We and our guests enjoyed an evening meal too with excellent service from very polite and professional young people.
Stayed in February 2024
Reviewed: 25 February 2024
Lorna
United KingdomVery helpful staff
Stayed in February 2024
Reviewed: 19 February 2024
Christina
United KingdomLike to be able to open a bedroom window at night, unfortunately was unable to do so which meant our room was a little too warm for us. Purely our personal preference. Side of bath had a crack in it but other than this our room was great, beautifully clean & perfectly comfortable.
Received a great welcome & the hotel had lovely, genuinely attentive staff. Nothing was too much trouble. Appreciated being able to have fresh milk in our room - provided in a thermos which kept it fresh. We arrived later than expected but were able to book a table to eat dinner that evening at very short notice. Great location in the centre of Welshpool with on-site parking. Would stay again without hesitation. Forgot to mention the fabulous full English breakfast which set us up perfectly for our onward travels. Thankyou The Royal Oak - you have a great team!
Stayed in February 2024
Reviewed: 19 February 2024
Tim
Isle of ManGreat location for my work, comfy if a little warm room.
Stayed in February 2024
Reviewed: 19 February 2024
Charlotte
United KingdomCosy welcoming hotel with comfortable, relaxing rooms and excellent food. Our second visit.
Stayed in February 2024
Reviewed: 19 February 2024
Nicolas
FrancePerfect
Stayed in December 2023
Reviewed: 19 February 2024
Clive
United KingdomVery good standard throughout. Great staff. Good attention to detail.
Stayed in February 2024
Reviewed: 18 February 2024
Richard
United KingdomWarm welcome with space in car park comfortable room and superb breakfast
Stayed in February 2024
Reviewed: 17 February 2024
Philip
United Kingdomall good
Staff were great, meals good too.
Stayed in February 2024
Reviewed: 15 February 2024
Jacqui
United KingdomBeautiful hotel. Lovely room. The staff were friendly and helpful. The food was great.
Stayed in February 2024
Reviewed: 15 February 2024
Steph
United KingdomAmazing hotel staff are amazing. Special shout out to Annabelle who really looked after us. Can’t wait to set a date for the wedding at the Royal Oak
Stayed in February 2024
Reviewed: 12 February 2024
Cath
United Kingdomwould have preferred a room away from the main street
very friendly and welcoming staff and a lovely building, right in the centre of town. Nice room, only complaint was noise from street outside (traffic lights right outside window), but this is to be expected in town centre location. Food and service in restaurant very good for both breakfast & evening meal. Good choice of food for vegetarians. Bath was a welcome addition as well as a shower. Good secure car park at rear of property-just don't follow sat nav!
Stayed in January 2024
Reviewed: 12 February 2024
Davies
United KingdomNothing
Running hot water in the morning
Stayed in February 2024
Reviewed: 12 February 2024
Julie
United KingdomRooms and breakfast were excellent. Staff were very helpful and friendly. We all enjoyed our lunch. Excellent value for money. Would highly recommend.
Stayed in February 2024
Reviewed: 7 February 2024
Steve
United KingdomFriendly staff. Clean. Excellent food.
Stayed in February 2024
Reviewed: 31 January 2024
Kathryn
United KingdomNothing , it was just right forme needs
The staff were pleasant and welcoming.The heating in the room worked, I could alter it to suit my preference.
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
United KingdomBreakfast overcooked didn’t eat it but coffee was nice
Nice warm hotel
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
United KingdomHard to find to park at hotel satnav hot very confused was given a map to direct us when I called into hotel but would advise this to be sent on an email when booking. breakfast wasn’t very nice overcooked and not very tasty expensive to drink in the hotel but local pubs good prices.
Nice clean and warm
Stayed in January 2024
Reviewed: 27 January 2024
William
United Kingdomwell appointed clean room
Stayed in January 2024
Reviewed: 23 January 2024
Annie
United KingdomA little noisy.floor boards squeaking but it is an old building situated in the middle of town on a cross roads
Food delicious,room very comfortable.dog friendly
Stayed in January 2024
Reviewed: 23 January 2024
Diane
United KingdomCar park very difficult to find in the dark
Breakfast excellent
Stayed in January 2024
Reviewed: 23 January 2024
Paul
United KingdomOur room was up 2 flights of stairs. Not a problem for us but may have been an issue for anyone with mobility issues.
The room was very lovely. Wasn't expecting it to be as nice based on the excellent price.
Stayed in January 2024
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