10 Pier Street, Sandown, PO36 8JP, United Kingdom
#10 of 19 hotels in Sandown
Guests' ChoiceBased on 565 hotel reviews
7.1Cleanliness
7.6
Comfort
7.4
Location
9.2
Facilities
7.3
Staff
8.8
Value for money
7.6
Free WiFi
5.3
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End of dialog contentReviewed: 19 April 2024
John
United KingdomVery dated could do with an internal makeover
Indoor pool was nice, breakfast was nice
Stayed in April 2024
Reviewed: 6 April 2024
Tracy
United KingdomRoom 33. Bed squeaked as did the floor boards
Location, staff were excellent
Stayed in April 2024
Reviewed: 6 January 2024
Dermot
United StatesIn front of the pier great location
Stayed in December 2023
Reviewed: 5 December 2023
Worsley
United KingdomN/A
Friendly and helpful staff
Stayed in December 2023
Reviewed: 4 December 2023
Rachel
United KingdomVery friendly and welcoming especially to the kids
Stayed in December 2023
Reviewed: 7 October 2023
Julie
United KingdomVery dated.
Location was good, staff friendly. Band in evening fun.
Stayed in July 2023
Reviewed: 6 October 2023
Dave
United KingdomToo long to get a meal not enough staff
Too old fashion like the 1940s food was very good staff were very friendly
Stayed in October 2023
Reviewed: 4 October 2023
Alison
AustraliaNo shampoo/conditioner/body wash provided (only 1 small soap). Bathroom very cramped/badly designed. Had to pay £5 deposit for hairdryer use. Tiny, tiny TV. No wifi in room. No guidance given as to where/how to get breakfast.
Comfortable beds. Clean. Nice breakfast. Location convenient (although no parking if we had brought the car). Most staff friendly enough. Tea/coffee provided.
Stayed in October 2023
Reviewed: 26 September 2023
Ancy
United KingdomNot enough force from the shower and the water wasn't draining properly. A hand wash liquid will benefit at the sink. Thanks
Was good
Stayed in September 2023
Reviewed: 20 September 2023
Helen
United KingdomPoor quality teabags Breakfast late start Video of swimming pool in reception for all to see
Sea view Room Friendly staff
Stayed in September 2023
Reviewed: 19 September 2023
John
United KingdomHotel is quite dated Bedroom could do with redecoration Shower definitely needs refurbishment There was some noise early hours outside the rear hotel on Sunday night
Location very good Would have liked a room overlooking the sea Staff very good Good breakfast room
Stayed in September 2023
Reviewed: 18 September 2023
Rakesh
United KingdomBreakfast, No Parking for Hotel, You have to park bit far from hotel or pay street parking.
Location,
Stayed in September 2023
Reviewed: 12 September 2023
Susan
United KingdomRoom was very small.nowhere to put clothes. Light in room did not work for three nights.
Breakfast very good
Stayed in September 2023
Reviewed: 10 September 2023
Minford
United KingdomToo small basin sink in bedroom tinny bathroom hoovers lying around in corridors
Next to the seasode
Stayed in September 2023
Reviewed: 8 September 2023
Neil
United KingdomPoor quality mattress.
Excellent location.
Stayed in September 2023
Reviewed: 7 September 2023
Nicola
United KingdomNeed more care taking on meals provided although breakfast was nice. I was over charged on one day and paid for 2 adults when it was just me and my son. 😒 but it was okay overall.
Wonderful staff 😀
Stayed in September 2023
Reviewed: 4 September 2023
Brian
United KingdomNo parking so had to hunt for spaces
Right on the beach , good walks along the prom . The twin room was a little small but beds very comfortable
Stayed in September 2023
Reviewed: 4 September 2023
Jenny
United KingdomVery dated, could do with new modern decor
Location is excellent, staff are friendly, bed was comfy.
Stayed in August 2023
Reviewed: 3 September 2023
Liquid
United KingdomThe hotel in general is fine, just a little dated but that is compensated by the helpful staff, location, and general hospitality.
Great location, helpful staff, breakfast fine, a little dated but a good overall stay. Thank you
Stayed in August 2023
Reviewed: 2 September 2023
John
United KingdomRun down Hotel - badly needs updating
Pool was nice, breakfast was okay
Stayed in September 2023
Reviewed: 31 August 2023
Kevin
United KingdomNeeds a lick of paint .
Great location, friendly and courtious staff and a decent breakfast.
Stayed in August 2023
Reviewed: 29 August 2023
Mushtaque
United KingdomBathroom facilities was not good. Room setup like plug points not properly located.
Good location
Stayed in August 2023
Reviewed: 28 August 2023
Ian
United KingdomRoom was very dated and decoratition not great and hard to find your room initially
Staff couldn't do more to help, good breakfast, bar and entertainment, excellent location
Stayed in August 2023
Reviewed: 27 August 2023
Helen
United KingdomShower small coffee in room horrible prefer bit more for breakfast
Loved the pool. Very friendly lovely staff great with my friends little girl
Stayed in August 2023
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