219-223 Central Promenade, Blackpool, FY1 5DL, United Kingdom
#154 of 247 hotels in Blackpool
Guests' ChoiceBased on 1831 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
9.0
Facilities
7.6
Staff
8.5
Value for money
7.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 February 2024
Angela
United KingdomThe stairs & lifts!! Two hotels knocked in to one meant the stairs were very steep & confusing, also the tiny lifts are not good if you’re claustrophobic. One only takes one person, the other two people.
The location was good & we had a sea view.
Stayed in January 2024
Reviewed: 6 February 2024
Graham
United KingdomWhen we got there we were told it was fully booked as booking.com hadn't booked the rooms that we had paid for we paid for a Seaview the manager bent over backwards to help us out thankfully somebody cancelled so we eventually got a room not a good start to our weekend away as it was my birthday and I'd just retired from work
The service was very good close to local amenities
Stayed in February 2024
Reviewed: 5 February 2024
Stephen
United KingdomThe heating in the room was a little noisy and the radiator didn't get warm. On one night, the room was a little too cold. The room was on the fourth floor with only a tiny lift serving it. This wasn't a problem to us, but could be a problem for anybody who relies on lifts to get upstairs.
The staff were all friendly and helpful. The hotel is good value and in a good position on the seafront.
Stayed in February 2024
Reviewed: 2 February 2024
Angela
United KingdomVery creaky floorboards Cold lights in front bar
Location
Stayed in January 2024
Reviewed: 29 January 2024
Dmdmlh
United KingdomWe've stayed at this hotel a couple of times and you always get a friendly welcome. Its a homley hotel. Our premium room was well designed and comfy. For the price your really can't complain.
Stayed in January 2024
Reviewed: 28 January 2024
France
United KingdomVery friendly
Stayed in January 2024
Reviewed: 14 January 2024
Zoe
United KingdomThere’s some little bits in the room that were dated or needed a bit more attention to detail. Black bits on the shower seals, shower head hanging pole thing coming off the wall, windows really need cleaning inside and outside of the room we stayed in. All these things are minor,
Great friendly staff, very keen and happy to help. Brilliant evening entertainment. Really good that it’s a 24 hour desk, snacks and drinks available to buy in the hotel plus plenty of tea and coffee in the bedroom. Really good shower! Much better than you usually get in a Blackpool hotel! It’s a very clean hotel inside, except for bedroom windows.
Stayed in January 2024
Reviewed: 11 January 2024
Watson
United KingdomWas what we expected, all good, small room but had all we needed
Great location, cheap and convenient and what you'd expect for the area and price
Stayed in December 2023
Reviewed: 20 December 2023
Kimberley
United KingdomHelpful and friendly staff close to everything u need
Stayed in December 2023
Reviewed: 19 December 2023
Samantha
United KingdomGreat location close to the action.. The south Wales chap that works behind the bar is a great guy to chat to very helpful.
Stayed in December 2023
Reviewed: 19 December 2023
Andy
United KingdomOur bedroom window was cracked (room 24) and this contributed (maybe) to the room feeling cold. It faced the sea as requested and it was a very windy December night so no complaint. Just saying !
The staff made it, the value for money
Stayed in December 2023
Reviewed: 12 December 2023
David
United KingdomTime flew to fast ill be back again real soon
Staff location and facilities
Stayed in December 2023
Reviewed: 10 December 2023
Katie
United KingdomThe room, the window was whistling all night and drafty, the bathroom was dirty shower and floor squeaky. The light shade was dusty, the window had a crack in it to.
The entertainment was good and fun and lively
Stayed in December 2023
Reviewed: 10 December 2023
Rachel
United KingdomRoom was very basic, small, tiny tv and mirror
Location and entertainment was spot on
Stayed in December 2023
Reviewed: 9 December 2023
Theresa
United KingdomSmall rooms
Clean welcoming hotel
Stayed in December 2023
Reviewed: 8 December 2023
Symington
United KingdomHad booked my car in to the hotel car park.,when I arrived there were junkie taking drugs there ,I didn't feel I could leave my car there safely...informed staff but was told it was a on going issue ..had to park my car away from hotel...I'm disabled and it wasn't very convenient for me .. why don't residents get a key to open gates and lock them after use ...can always ask for a deposit for key with money refunded after key giving back .say about 10.pound ..also lift to small
Very friendly staff made u very Welcome ,lovely and clean and cosy as it was winter time
Stayed in November 2023
Reviewed: 7 December 2023
Linda
United KingdomLack of facileties tolietries hairdryer very noisy from other room waking us up .
Comfortable, good location ,hot shower
Stayed in December 2023
Reviewed: 6 December 2023
Mark
United KingdomCheck out at 10am.
I had a good stay. Check-out a bit early though at 10am. Good Location.
Stayed in December 2023
Reviewed: 5 December 2023
Richard
United KingdomFood and entertainment and inclusive drinks.
Stayed in December 2023
Reviewed: 4 December 2023
Adam
United KingdomHotel looking dated in parts and could do with a bit of care and attention. Also loud music until nearly midnight. But for Price I paid the hotel good value for money.
Location is very good Good Room was comfortable and had a great sea view.. Staff very good.
Stayed in December 2023
Reviewed: 2 December 2023
Rebecca
United KingdomNothing
Sea view
Stayed in December 2023
Reviewed: 25 November 2023
Angela
United KingdomBathroom was freezing
Always welcoming and very clean x
Stayed in November 2023
Reviewed: 25 November 2023
Damian
United KingdomNothing .
Really good. Nice clean rooms at great value. Great view of the sea front if you can grab a room that faces out . Staff really pleasant to.
Stayed in November 2023
Reviewed: 24 November 2023
Alistair
United KingdomIt was basic
Good location
Stayed in November 2023
Reviewed: 21 November 2023
Anne
United KingdomThe lifts were small
Good entertainment great location
Stayed in November 2023
San Antonio, Spain
Yerevan, Armenia
Yeppoon, Australia
Lafayette, USA
Trowbridge, UK
Split, Croatia
Monolithos, Greece
Vagamon, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content