Dockray,, Dockray, CA11 0JY, United Kingdom
#2 of 4 hotels in Dockray
Guests' ChoiceBased on 1212 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Jean
United KingdomLovely room, friendly staff, good food.
Stayed in May 2024
Reviewed: 13 May 2024
Wendy
United KingdomBathroom rather small but adequate.
our second stay. We love the location being ideal for Ullswater and surrounding area. Our dog is made very welcome. Staff very helpful. Good food.
Stayed in May 2024
Reviewed: 13 May 2024
Ana-maria
United KingdomRoom was small
Room was small but adequate Food was excellent
Stayed in May 2024
Reviewed: 12 May 2024
Andreea
United KingdomClean and very friendly
Quiet place to relax and enjoy the nature.
Stayed in May 2024
Reviewed: 10 May 2024
Clare
United KingdomJust as few few things but definitely not game changers as I am booked in again in July! There were no bulbs in the light above the mirror, the room as very warm and the radiator wouldn't turn off, we would have preferred an earlier breakfast. I have know doubt that if we had raised any of these they would have been promptly resolved we just didn't think it that important to mention. We had a great stay!
Spoke to the lady owner when we arrived and she was lovely as were all of the staff we came into contact with. The food was excellent and we loved the location having close access to Aira Force.
Stayed in May 2024
Reviewed: 6 May 2024
Helen
United KingdomDinner menu very limited on a Sunday especially for vegetarian
Large room. Staff catered for baby with provision of travel cot
Stayed in May 2024
Reviewed: 2 May 2024
Ian
United KingdomThis would have been a 5* review but for one error. When booking we made it clear (and it was acknowledged) that we wanted a twin bed room. On arrival we were given a double bed room. This was pointed out and we were told that the housekeeper would come and sort it out. At this stage I just wanted to rest but had to wait for the housekeeper to turn up. It turns out that it's the housekeepers day off and the young lad who checked us in had to make the changes. Problem was he had to wait for others to arrive before he could make the changes. Turns out that our requirement was not logged into the computer system. Such a small and unnecessary mistake that had a significant impact.
The hotel has a great location. The food was excellent and covered the wide range of requirements that we had within the party. Being close to the waterfalls is a real bonus. The room was well equipped. The staff were great. Very friendly and accommodating.
Stayed in April 2024
Reviewed: 2 May 2024
Adrianne
United KingdomI was disappointed to learn the breakfast was only served between 08:30 - 09:30 and this was too late for me to have a proper start to the day. Most people start early in the lakes for walking and activities. But the staff were kind enough to prepare a packed breakfast for me which wasn't the ideal choice of items, but did a good enough job. Thank you.
I loved the location, the parking, the hotel entrance, the friendliness of the staff, the room, the bed linen. toiletries and the towels. Dinner was exceptional with a great choice for vegetarians and desserts. Reasonably priced, if not on the higher end of a pub meal, but probably Lakes based pricing for the area. I was not there for breakfast I left at 08:00 and they did not serve until 08:30 which was a disappointment.
Stayed in May 2024
Reviewed: 27 April 2024
Javid
United KingdomBathroom door did not close properly. Breakfast could be half an hour earlier.
Nice location. Staff were friendly and accommodating with an earlier breakfast request. Good breakfast served.
Stayed in April 2024
Reviewed: 26 April 2024
Helen
United KingdomFire alarm went off at 5:30am
Excellent food, really friendly staff, good value for money
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United KingdomOutside painting
Location. Not too smart
Stayed in April 2024
Reviewed: 19 April 2024
Ian
United KingdomFood was good
Stayed in April 2024
Reviewed: 18 April 2024
Christine
United KingdomHot water took too long to run in washbasin
Very good breakfast served with variety
Stayed in April 2024
Reviewed: 16 April 2024
Steve
United KingdomWhilst the bedroom was comfortable everything was a bit tired and in need of an upgrade. The bathroom was functional but not great. In particular, the bath panel was badly cracked.
Very good food at dinner and breakfast. The staff were friendly and welcoming.
Stayed in April 2024
Reviewed: 15 April 2024
Christiane
United KingdomNothing.
We really enjoyed our stay. The breakfast was nice with good options and the staff were really friendly.
Stayed in March 2024
Reviewed: 12 April 2024
David
AustraliaWe did have a little issue with the plumbing, and the floor was rather creaky.
We chose this hotel as a stopover, but wished we could have stayed longer. It is an attractive old pub, set in a tiny hamlet, close to walking trails. The staff were very friendly and helpful and the ambience of the public rooms was charming. Our room was small but comfortable: the bed was also small but comfy. Dinner was delicious, and breakfast was served cooked to order. We would recommend this hotel as a destination, rather than a stopover.
Stayed in April 2024
Reviewed: 12 April 2024
Sarah
United KingdomGreat staff and food
Stayed in April 2024
Reviewed: 7 April 2024
Chris
United KingdomRooms very comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Andy
United KingdomNothing
It's a central location
Stayed in April 2024
Reviewed: 31 March 2024
Julie
United KingdomPillows were uncomfortable
Location close to my Mum
Stayed in March 2024
Reviewed: 29 March 2024
Lauren
United KingdomI’m glad I bought my ear plugs as the floor boards are creaky and the rooms are above the pub, so noise expected. It didn’t affect me though with my ear plugs. So recommend you bring a pair to have a alround comfortable stay/sleep.
Set in a beautiful location, the staff were exceptionally friendly, polite and professional. The room was comfortable, I had the lamb shank for evening which was delicious and the breakfast included was also very nice.
Stayed in March 2024
Reviewed: 28 March 2024
Shelby
United KingdomRooms outdated and there was renovation being done in the room next door which lead to loads of dust and smell from what I assume was welding into our room.
Breakfast was very good we paid for dinner as well which was very pricy but also good. Staff was very friendly and very accommodating for a dog companions. The area around was stunning!
Stayed in March 2024
Reviewed: 27 March 2024
Paul
United KingdomNothing
Wonderful staff who care. Great home cooked dinners and breakfast. Really comfy bed. Would happily return.
Stayed in March 2024
Reviewed: 22 March 2024
Rosemary
United KingdomReally only minor things which I wouldn't bother to mention unless asked: the bathroom was a bit tired but it didn't impact on our stay.
Good location near to Ullswater and Glenridding. Lovely, helpful staff. Excellent breakfast and very good evening meal - fairly standard bar menu but well-presented and good portions. Large room with good facilities.
Stayed in March 2024
Amsterdam, Netherlands
Shanghai, China
Edirne, Turkey
Interlaken, Switzerland
Jíloviště, Czech Republic
Verona, Italy
Višnjan, Croatia
Caldas Novas, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content