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Reviews of Ruby’s Retreat

Butt Lane 73 waveney valley, Belton, NR31 9PY, United Kingdom

#4 of 12 hotels in Belton

Guests' Choice

Review score

Based on 42 apartment reviews

8.6

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 July 2023

    10
    A lovely quiet and clean property, close to Great Yarmouth.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Not a dislike. Just a comment that it would convenient to have an icebox in the fridge. I realise there's not enough space for a fridge freezer.

    I stayed here last year and it looks like it's had a mini update. The decor was lovely and fresh and the place was spotless. I like the peacefulness of the area, easy parking and

    Stayed in July 2023

  • Reviewed: 10 June 2023

    10
    Beautiful and clean - great location for exploring!
    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    A lovely chalet location, clean & welcoming, beautiful decor and all the standard things you’d need to settle in for the night. A lovely footpath leading to the marina, the broads, a pub and a Roman fort - it was brilliant - thank you!

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    It was the perfect accommodation for our river trip - very comfortable and near the moorings & pub
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Nothing really. Could you include the chalet number in the arrival instructions?

    The chalet was beautifully appointed with some thoughtful touches. The facilities were excellent with everything we needed including a lovely shower.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Extremely clean modern chalet. Hosts very helpful posted husbands jacket back that was left in prop
    • With a pet
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not really any restaurants or pubs near by

    The location is quiet and would be lovely in the summer

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    Comfortable, clean and nice quiet location.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The noise of the heating quite loud disturbed sleep. The hot water was extremely hot, perhaps reduce the thermostat..

    Fully equipped chalet, clean, easy to find in daylight. Pleasant and welcoming. Would recommend and use again.

    Stayed in April 2023

  • Reviewed: 13 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very clean, very helpful host.

    Stayed in February 2023

  • Reviewed: 13 October 2022

    10
    Perfect base for a short stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nicely decorated and comfortable place to stay.

    Stayed in October 2022

  • Reviewed: 13 September 2022

    9.0
    Overall our stay was good but wouldn’t stay again unless changes were made.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The blinds need replacing with something else to give more privacy. Sofa needs a steam clean as it is stained or replacement. Larger knives some handles worn and didn’t look nice bits breaking off.

    Comfortable feel about accommodation with plants dotted around and matching appliances. Comfortable beds, slept well as quiet although early morning light under the curtains a bit of a nuisance. Nice walk in shower.

    Stayed in September 2022

  • Reviewed: 23 August 2022

    9.0
    Really nice overnight stay with my family and black lab!
    • With a pet
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Very modern chalet with up to date, modern equipment e.g. microwave and kettle Comfy beds Soft towels Good wifi Nice flat screen TV mounted Nice to have dog bowls provided for our black lab

    Stayed in August 2022

  • Reviewed: 2 July 2022

    10
    The acomodation was ideally placed and was extremely comfortable. I would certainly go back again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was beautifully furnished and decorated. It was like a home from home which is what I look for in a property

    Stayed in July 2022

  • Reviewed: 26 June 2022

    9.0
    Really good - lovely stylish clean place
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bed being right under the curtains light wakes you up super early - could have better blinds to help

    Lovely decoration

    Stayed in June 2022

  • Reviewed: 5 June 2022

    10
    Fab
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Was a great place, everything was spot on

    Stayed in June 2022

  • Reviewed: 22 May 2022

    10
    Really lovely place, will definitely return.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Exceptionally clean, stylish and comfortable.

    Stayed in May 2022

  • Reviewed: 16 May 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing! Could have moved in!!

    Really modern, clean and comfortable! Would have loved to have stayed longer!! Even provided dog bowls! Can't fault it at all!

    Stayed in May 2022

  • Reviewed: 19 April 2022

    10
    would definitely stay at Ruby’s retreat again when visiting Great Yarmouth
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    our stay wasn’t long enough

    Was a very clean and tidy modern apartment in a good location. Had a good range of facilities in a nice quiet location. We also liked that we could bring our dog and there was also bowls for her

    Stayed in April 2022

  • Reviewed: 13 April 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn’t like he was kind the location was good and the neighbours were friendly

    The owner phoned me he was very polite very nice booking.com made a mistake because you’re not meant to book it And just go are you meant to book it 24 hours in advance and he let us stay there he got the Cleaner to come around unsociable hours to sort it so we could stay there even though it was booking.com‘s fault The chalet was ever so clean cleaner than most hotels we stayed in in Yarmouth and was better to be fair and cheaper

    Stayed in April 2022

  • Reviewed: 27 March 2022

    8.0
    Nice chalet in quiet location.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The tiles around the bathroom sink hadn’t been cleaned. The radiators make a bit of noise in the night.

    Nicely decorated and handy location. Well put together for a small place.

    Stayed in March 2022

  • Reviewed: 25 March 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No shops on camp for food supplies

    Stayed in March 2022

  • Reviewed: 18 September 2023

    1.0
    Very poor
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I gave the scoring I gave due to I never stayed there and was unable to give a correct viewing, were lied to be the people we phoned up as my daughter was supposed to be at the resort the same weekend, but there's was cancelled due to double booking just 2 days before the weekend and told it had not happened for about a year, all I can say that if you want to go please get there as early as you can just i case.

    There was not a lot to like as we booked a 2 bedroom chalet amd never got to stay there, and told them we would be arriving late and got there after a very long drive to find out some one else was already in there, the person we contacted told us this had happened about a year ago and put us up in a hotel

    Stayed in August 2023

  • Reviewed: 26 June 2023

    7.0
    Stylish stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There is a path from the river which leads directly to the chalet …3 minute walk . Instead we walked 30 mins with dogs and bags , we will know for next time . Not many places to eat , £90 for a Chinese takeaway seemed steep ! Pub stopped serving at 7 😂

    Quiet , clean , comfortable . Very well furnished and styled . Chalet well furnished , nice piece of garden for dogs . Neighbours very friendly and helpful

    Stayed in June 2023

  • Reviewed: 9 May 2023

    7.0
    Clean but minimal supplies
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Minimal supplies were provided. One roll of toilet paper only, no basic kitchen supplies. So we had to go to the shop to buy basic things like more toilet roll, cooking oil etc. Thankfully there is a shop fairly nearby (if driving). One sofa + only one comfy chair means the fourth person sat on a bench most of the night. Only exactly 4 forks/knives/plates etc so had to wash up between main meal and desert. Clearly none of these are big deals at all and would not stop me from recommending this place, but the trip would have been more comfy if owners considered supplying some extra supplies

    Very clean chalet and nicely decorated with modern furnishings. Looks exactly as the pictures show. Peaceful area, no noise disturbance despite neighbours in other chalets being very close by (all were friendly). Good nice walk to Roman Fort very close. Only a short drive from main sights of the Broads.

    Stayed in May 2023

  • Reviewed: 2 September 2022

    4.0
    Modern and Stylist but offers a few Unwanted Surprises
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The main issue which we were most unhappy about was the fact that after a 3 hour drive, the fridge had been turned off and also smelt. We turned it back on ourselves but took a considerable amount of time to become cold so we therefore had to go back out to find some milk and cold drinks as it was very warm. Visually the chalet was clean but upon closer inspection, the corners of the rooms especially, we found clumps of dirt. Spiders webs and spiders were plentiful throughout. There was no welcome pack upon arrival or throughout our stay. The bulb in the only lounge lamp didn’t work. We had to message the host for the wifi code, which we were advised should have been in the welcome pack which we obviously didn’t have. Most of the blinds on the chalet were damaged and didn’t offer any privacy int the evening. The handles on the knives in the kitchen draws were also damaged. The step at the front door is also not good for disabled people or young children as it is quite steep so doesn’t offer easy access to and from the chalet. Upon packing our car to leave, we took our dogs for a short walk before our long drive back. We were disgusted to find that a note had been put on our windscreen, not from the park or the chalet owners, but clearly from a disgruntled resident which asked us to remove our car and move it to the car park. We felt this was uncalled for as we were quite clearly loading our car to go home and were not blocking the road or any pathways. This made us feel very unwelcome.

    We liked the decor and felt the chalet was modern and well designed. We thought the walk in shower was great. The beds were very comfy and having real plants was a nice touch.

    Stayed in September 2022

  • Reviewed: 14 June 2022

    7.0
    A clean and comfortable stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sign could have been brighter on the wall to tell us it was Ruby's retreat.? Sun damage. It was quite hot. A fan might have been useful. Some minor dust/ rubbish under furniture and beds. The door from inside the front bedroom overlooking the lawn would not open from the inside, which could mean you might get stuck.

    Nice touches with decor. Good to have some basic essentials. Great it was dog friendly. Great it had WiFi and streaming. Very easy. Generally clean and very tidy. Good facilities. Shower was nice. Thanks for providing essential toiletries.

    Stayed in June 2022

  • Reviewed: 18 May 2022

    7.0
    Quiet
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 10 nights

    4 day ant infestation. Not the hosts' fault but was a pain. Mr Muscle glass shine is also a cracking ant killer! The 'blinds are rattan, and can be easily seen through during the hours of darkness, though there are curtains in the bedrooms. No storage space for food. If proper blinds were fitted I'd have no problem staying here again.

    Quiet, clean chalet. Smallish bedroom but there was a really comfortable double bed so that made up for the size!

    Stayed in May 2022

Showing 1 – 25

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