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  4. Reviews of Safe Move - 23 Lancaster House

Reviews of Safe Move - 23 Lancaster House

23 Lancaster Place, Leicester, LE1 7HB, United Kingdom

#150 of 168 Holiday rentals in Leicester

Guests' Choice

Review score

Based on 153 apartment reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.3

  • Facilities

    6.0

  • Staff

    6.1

  • Value for money

    6.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 2 November 2023

    5.0
    Adequate almost
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was basic, to the point it was for 2 people but there was only one mug. There was nor even a quarter of a roll of toilet paper. We arrived at 10.20pm, text the next day and was assured cleaner would bring some, when we got back from our day put no toilet roll, so at 9.30pm, we had to go searching for stores to get toilet paper, on foot. There were only 2 pillows, one each and they were quite flat. We always use basic accommodation but these things were what you would expect in the most basic place.

    Within walking distance to Leicester centre. Clean and tidy.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t any soap to wash your hands with after using the restroom nor for anything in the kitchen, a piece of glass on the floor, the door frame was damaged looked like it was ripped off and behind the kitchen door a hole in the wall as if the doors been slammed into it

    The bed was comfortable the tv for once did have access to WiFi and was able to use it, it’s nice small and cosy

    Stayed in October 2023

  • Reviewed: 27 August 2023

    6.0
    Horrible stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bed was small. No bathing soap. Check in time very late

    Location

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    Passable
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Unclean bed sheets, spiders webs in the corners of the rooms, not enough kitchen accessories

    The comfort of the double bed was nice. Nice bathroom

    Stayed in August 2023

  • Reviewed: 28 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing much and I haven’t had my deposit

    Stayed in November 2022

  • Reviewed: 15 October 2022

    5.0
    ok
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was no tv remote, the light bulbs went as we was getting ready for a night out, the shower door was off, there was left over food in the fridge from previous ppl staying there and you could hear other occupants

    Convenient for last min stay

    Stayed in August 2022

  • Reviewed: 29 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    not clean, spiders and spider webs everywhere

    Stayed in August 2022

  • Reviewed: 9 August 2022

    4.0
    will not stay again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    very small- no. toiletries- bed was broken as was the blind- shower gel container was empty- no hand towels- no night light.

    Location

    Stayed in August 2022

  • Reviewed: 30 July 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen pots under equipped, only frying pans. No oven. 1 small pillow. Mould on tiles in shower Blinds do not close properly next to the bed.

    Self contained small flat. TV/wifi/Netflix. Private

    Stayed in July 2022

  • Reviewed: 14 July 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The kitchen was so bare

    Stayed in July 2022

  • Reviewed: 13 July 2022

    6.0
    It was a normal place to stay for the night. Could have been a bit more tidy.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Sheets weren't washed properly, shower wasn't working, stains on walls, wifi password wasn't working.

    Spacious room, tidy shower room, well equipped small kitchen.

    Stayed in July 2022

  • Reviewed: 23 January 2022

    5.0
    Provided what I needed which was somewhere to sleep.basic facilities but that was expected
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Repairing door lock on arrival No hot water discovered in morning as not used on arrival

    Good communication

    Stayed in January 2022

  • Reviewed: 2 January 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    bed felt broken, hot water didn’t work for sink and bathroom

    location, easy access, good facilities

    Stayed in January 2022

  • Reviewed: 10 October 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It is very very noisy because the insulation is poor.

    The location is great, and it’s convenient.

    Stayed in September 2021

  • Reviewed: 12 September 2021

    5.0
    Good value and clean, bring cutlery...
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Arrived to find a painter in my room. Given a new room over the phone. Room was clean but smelled strongly of cannabis, though coming from South London this prevented me feeling homesick. Cutlery draw had loads of spoons, TWO can openers, one knife and zero forks. Like a bad remix of Allanis. The two pillows were also cosplaying as envelopes, had to use my towel to fatten them up. Right next to a huge busy firestation, though some may feel that belongs in the plus box...

    Room was clean, good bathroom, powerful shower, strong WiFi, decent kitchen (bar the Ironic situation), bed itself was comfy, plenty of wardrobe and draw space, Smart TV you can stream to.

    Stayed in September 2021

  • Reviewed: 1 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bed alittle noisy even just turning over,a few marks on walls and bed broken,could do with more or new pillows but took photos just to show host so that get deposit back. Was quite good for money.

    Situated,convenient.

    Stayed in August 2021

  • Reviewed: 19 July 2021

    4.0
    Noisy place, no air con or fan
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Dirty bed sheets

    Clean

    Stayed in July 2021

  • Reviewed: 19 June 2021

    6.0
    Reasonable room for a couple of nights with a good location but might better suit single person.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didn't get information to gain entry and have to call a couple of times. Cleaner/management thought we had booked for one night and not two so tried to come into room when we were in bed. Tea towel and shower mat would have been good.

    Location was excellent and it was nice and quiet despite being next to the fire station - a real bonus! Neighbors were very helpful upon arrival when we couldn't get in.

    Stayed in June 2021

  • Reviewed: 12 April 2024

    1.0
    Thieves
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Thieves

    I never got to stay at the apartment they stole my money and I'm furious

    Stayed in April 2024

  • Reviewed: 12 February 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    the poorly maintained room with a broken door handle on the wall ,muito frio o quarto

    location

    Stayed in February 2024

  • Reviewed: 9 January 2024

    1.0
    Absolutely disgusting!!
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Dirty, damp, no heating in bathroom , shower unusable, cracked mirror in bathroom, 1/4 roll of toilet roll and no have soap, only 1 glass to drink from, rubbish left in bin smelling of Chinese food which stank the whole place out, no parking space as advertised when asked why not was told we should have said we were driving !! Had to drive round the streets until we found somewhere then pay over £10 extra to park just didn’t care as didn’t answer phone or reply , only 1 flat pillow to use each, dirty bed linen and lumpy mattress .. oh and an old mattress just thrown outside for the view

    Absolutely nothing

    Stayed in January 2024

  • Reviewed: 21 November 2023

    1.0
    If I ever need to stay overnight in Leicester again, it won't be here!
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    When I searched for a room in Leicester, this one came up. The price and location were okay, but I failed to read the reviews. Big mistake; not only should I read them, but I should heed them too. I didn't mind too much the fact that the place is only about 50mtr away from the main Leicester Fire Station. The bedroom was on the ground floor, right next to the window with the ill-fitting blind, so laying there with the light on was a no-no. The bathroom smelt damp and musky, the window didn't have privacy glass, and there was an ill-fitting blind in there too; there wasn't any complimentary shower gel, shampoo, or even any liquid soap in the dispenser. The noise and shouting from other people living/staying there was unbearable at 4 am until I left at 7 am. This is something that has been mentioned in previous reviews, which I found out too late. To be really honest and frank, if you're really, really desperate for somewhere to stay in Leicester then give this place a try, but not for me.

    Probably the best bit about the place was its location and its proximity to the train station, probably a 15-20 minute walk away. The bed was comfortable, the linen seemed clean. Oh, and the burger van across the street came in useful.

    Stayed in October 2023

  • Reviewed: 14 November 2023

    1.0
    Waste of money
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Smells of cigarettes and had pieces of hair on the bed

    Close to the city centre

    Stayed in November 2023

  • Reviewed: 3 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bed was unconfortable,dirt all over

    Nothing

    Stayed in November 2023

Showing 1 – 25

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