Saint Pauls Square,, Birmingham, B3 1QU, United Kingdom
#23 of 73 hotels in Birmingham
Guests' ChoiceBased on 1670 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 3 May 2024
David
United KingdomThe lift had been out of order a while from what I was told and with knee injury not great climb to 2nd floor with gear!
Good ambience in bar area, one of my favourite areas in Birmingham, the rooms are spacious and relatively quiet given location.
Stayed in May 2024
Reviewed: 2 May 2024
Wendy
United KingdomWe paid to have breakfast and I chose the continental which was disappointing. Very little choice. The other 3 of us had a full English though, and they were all happy with their cooked food.
Location was perfect. Welcoming and friendly staff. The bar area on Saturday night was vibrant and lively. Great atmosphere with DJ and music. Stylish decor throughout. Small carpark for the size of the hotel, but we did manage to get a space, so this was a plus.
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United KingdomNoise from the downstairs bar and late night music. Pity the rooms didn’t have soundproofing
Perfect location
Stayed in February 2024
Reviewed: 23 April 2024
Jo
United KingdomBreakfast was a bit disjointed. Parking spaces were tight, but meters on the road are an option.
Lovely location in St Paul's Square
Stayed in April 2024
Reviewed: 20 April 2024
Harry
United KingdomBeds not comfy
Lovely and clean
Stayed in April 2024
Reviewed: 4 April 2024
Leanne
United KingdomThe welcome on arrival, the bed, the disabled wet room, the bedding.
Decor, bar, size of room, tv, dressing gowns, coffee machine, location, bar staff.
Stayed in April 2024
Reviewed: 1 April 2024
Nicky
United KingdomThe room we were directed to had not been cleaned by housekeeping - reception apologised profusely and we were given a smaller room however also 2 complimentary breakfasts which were amazing.
Centrally located in jewellery quarter
Stayed in April 2024
Reviewed: 31 March 2024
Malcolm
United Kingdomn/a
Catering and room standard was good
Stayed in March 2024
Reviewed: 30 March 2024
Mukoko
United KingdomHi you say parking is free but not
Stayed in March 2024
Reviewed: 28 March 2024
Hannah
United KingdomTwin beds would have been great. Drain placement under shower was wrong - kept stubbing my toe on it. Bathroom sink very low and toooooo small.
Friendly staff, complimentary mini-bar, lovely views, excellent soundproofing of the pub downstairs.
Stayed in March 2024
Reviewed: 28 March 2024
Geraldine
United KingdomA kettle would have been useful and a coffee machine that worked
Staff were friendly,good location
Stayed in March 2024
Reviewed: 27 March 2024
Nic
United KingdomThe lift wasn't working which was inconvenient as I had a heavy suitcase. Although the food was great and the dinner service was good, the service at breakfast was very slow.
The room was comfortable & warm. Dinner & breakfast were both very good. service at dinner was also good.
Stayed in February 2024
Reviewed: 22 March 2024
Mike
United KingdomWindow didnt open
Staff
Stayed in March 2024
Reviewed: 20 March 2024
James
SpainElevator out of order, which was slightly inconvenient as I had heavy luggage, but the two flights of stairs were easy enough to go up. Other than that, nothing else.
Perfect location for what I needed... quick check in, parking at rear (paid for to a separate company), surprised there was a full bar and restaurant on the bottom floor. Although I there was a Dj and loud music, I got asked to be moved to the second floor, pre-empting it was going to keep me awake. I could not hear the music coming through to the upper floors. :) Comfortable and nice sized room
Stayed in March 2024
Reviewed: 12 March 2024
Alison
United KingdomPillows in the room very flat and small, coffee machine not working and no decaf coffee or biscuits in the room.
Fantastic location and vibrant bar
Stayed in March 2024
Reviewed: 11 March 2024
Kate
United KingdomThe hotel has handed the car park over to a national provider so whilst it was acceptable to pay the additional £12.00 to park previously I'm afraid the additional £21.00 is a deal breaker for me.
The room was great and the staff are really friendly and helpful. Location is great and it is really useful to have parking available. Check in and check out was really easy.
Stayed in March 2024
Reviewed: 7 March 2024
Christine
United KingdomWas a very cold night in Birmingham and the room was a bit cold in the evening.
Lovely property in nice location on St Paul's Square. Pretty view out of windows. Lovely size room with free Prosecco, orange juice and water in the minibar! Bathrobes also supplied.
Stayed in March 2024
Reviewed: 28 February 2024
Craig
United KingdomSome mould in the shower
Always a welcoming arrival, warm atmosphere and friendly staff
Stayed in February 2024
Reviewed: 25 February 2024
Mark
United KingdomBreakfast wasn’t great but the rest of our stay was perfect
Stayed in February 2024
Reviewed: 21 February 2024
Simon
United KingdomGreat bar area ,period property
Just a cool place ,laid back ,good location
Stayed in January 2024
Reviewed: 21 February 2024
Dayna
United KingdomWas a few issues with my shower but all was rectified in good time and manner.
Great staff. Great place.
Stayed in February 2024
Reviewed: 18 February 2024
Celia
United KingdomLift was broken. Very poor pillows - flat and cheap. Made for a less comfortable nights sleep. Expected better bed linen for a deluxe room.
Great location with lovely bar area.
Stayed in February 2024
Reviewed: 18 February 2024
Rachel
United KingdomOnly slight negative is the lift was out of order (and had been each stay over last year or so!)...Best ask for 1st floor room if you don't fancy a longer climb!! Didn't spoil a wonderful stay though and will be back.
Adore this location and have stayed several times. Room huge and complimentary water, orange and prosecco a nice touch for a long weekend stay. Staff are brilliant and restaurant is great. Sunday lunch fantastic.
Stayed in January 2024
Reviewed: 11 February 2024
Austin
United KingdomNeeded a larger room.
Location,nice place,parking. Good staff.
Stayed in February 2024
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