20 Warwick Street, Westminster Borough, London, W1B 5NF, United Kingdom
#271 of 1,018 hotels in London
Guests' ChoiceBased on 444 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
9.0
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 27 March 2023
Sue
United KingdomI booked a small room …and it was tiny 😂 clean and comfy though so not a complaint.
Friendly, great location, lovely breakfast and fabulous rooftop bar!
Stayed in March 2023
Reviewed: 10 March 2023
Carolina
Switzerlandroom very small but that’s normal for london city center, however, room had a particular smell
comfy bed and well located.
Stayed in March 2023
Reviewed: 9 March 2023
Ann
BelgiumExcellent location
Stayed in March 2023
Reviewed: 8 March 2023
Lorraine
Irelandnil
location, the bar, the friendly staff, the uniqueness, the non - business atmosphere
Stayed in March 2023
Reviewed: 6 March 2023
Rebecca
United KingdomIt wasn't the hotels' fault but some annoying guests decided to sit on the seats outside our room, have a drink and a natter at 3.30am which kept us awake. Nothing the hotel did or could have done, just selfish people, unfortunately they are everywhere!
Great location. Couldn't hear the noise of the traffic and bustle outside. Clean and comfy, staff were friendly. All good.
Stayed in March 2023
Reviewed: 5 March 2023
Maria
United Kingdomcommunal areas were really hot, maybe turn the heating down a notch?
The location is amazing, and the staff were super helpful!
Stayed in March 2023
Reviewed: 5 March 2023
Iris
Israeldoor was not locked, bed was blocking the cupboard, no small cupboard near bed
location great helpful staff excellent breakfast cosy and family like atmosphere
Stayed in March 2023
Reviewed: 23 February 2023
James
United KingdomBit expensive in terms of room and drinks etc. £7 a bottle of water which cost £0.50p in a shop.
Rooms very nice and comfortable
Stayed in February 2023
Reviewed: 6 February 2023
Jason
United KingdomRoom to cluttered, few niggles with facilities in room
Good location and staff very helpful
Stayed in February 2023
Reviewed: 28 January 2023
Eival
IsraelGreat location, unique/strange design, good restaurant, clean and overall very good hotel. Nadir, the restaurant manager is extremely nice, professional and generous. Turns your breakfast to a pleasant experience, with good food and great service.
Stayed in January 2023
Reviewed: 16 January 2023
Kat
United KingdomRoom slightly small but that was stated clearly in advance so if we were going to hang out in room I'd book larger.
We had a small double room and while it was certainly snug, good use had been made of the space and furnishings were comfortable. We were out most of the time anyway and it's literally a 5 minute walk to Leicester Square. So central but on a relatively quiet street. Will be back for business and leisure.
Stayed in January 2023
Reviewed: 5 October 2022
Andreas
SwitzerlandDoor in Shower does not close properly. Water runs into room.
Locaton, Roof-Top-Lounge, Decoration
Stayed in October 2022
Reviewed: 26 September 2022
Fran
United Kingdomprices a little high but central London!
the staff could not be friendlier and so efficient
Stayed in September 2022
Reviewed: 25 September 2022
Desmond
United Kingdombed was terrible for a supposed to be a 5 star hotel ours was two single beds pushed together and was not comfortable at all
well positioned near soho which we wanted nicely decorated
Stayed in September 2022
Reviewed: 11 September 2022
Priya
United Kingdomno working lift
location
Stayed in September 2022
Reviewed: 29 August 2022
Lisa
United KingdomThe lift was broken & stairs pretty steep
The atmosphere & the vibe was perfect
Stayed in August 2022
Reviewed: 21 August 2022
James
JerseyThe room was small, the wet room had no grip on the floor and they shouldn't let Russell brand decorate.
It was clean, in a great location and the facilities were good
Stayed in August 2022
Reviewed: 29 June 2022
Michael
United KingdomDid not have at the Hotel
Stayed in June 2022
Reviewed: 22 June 2022
Eliana
Netherlandslocation is great, rooms very stylish, bed super comfortable. staff very friendly
Stayed in June 2022
Reviewed: 20 June 2022
Derek
United KingdomPhone in room didn't work, no big deal. Electrics tripped during the 1st night which meant we had to sit around to charge our phones. Room next to us had a party at 1.30am . Reception were great and sorted thought.
Perfect location, staff were great, hotel quirky and bice
Stayed in June 2022
Reviewed: 18 June 2022
Osmond
United KingdomA few issues with the lift - it happens. Mattress is firm - suits me but may not suit all Bed tends to creak a bit due to mattress being under and rubbing on base of headboard Much of the hotel dark wood so some corners look gloomy but the corridors are well lit as is the bar/restaurant and the room had white walls so OK No view. At 400 pounds a night without breakfast its not cheap - but there are no hotels in SOHO with rooms of comparable size and standard that match the price. No parking, but you have to be mad to voluntarily bring a car to central London.
By London standards a spacious room -although I did specifically book the larger size Very friendly and helpful staff in all areas. 20 yards from Regent St,100 yds from Picadilly Circus - - some mind find it helpful to know there is a Catholic church very close by. Tried several breakfast items, all OK and reasonable value. Very quiet rooms fresh drinking water, decent shower room -lots of instant hot wate5 good quality linen/towels and for our room bath robe slippers tea coffee/fridge/safe as expected Good wifi We didn't use the roof top bar or nightclub - there was no noise from either Adequate power points for personal devices
Stayed in June 2022
Reviewed: 16 June 2022
Tom
United Kingdomrooms were absolutely tiny, barely enough room to even move around. £260 for one night in that hotel seems well overpriced given you can stay at the Mayfair for a similar price and the rooms are miles bigger. Also construction going on right at the back of the hotel, so very loud in the day, but not too much of an issue, given we weren’t there in the day.
Nicely decorated and querky
Stayed in June 2022
Reviewed: 8 June 2022
Stephen
United StatesDidn’t get 2 beds instead had to share one. The shower temperature valve was fussy. Very hot. Thanks
Stayed in June 2022
Reviewed: 6 June 2022
Terri
United Kingdomthe noise from all bar one
location & roof top bar area
Stayed in June 2022
Reviewed: 3 June 2022
Christian
PolandFantastic location. Helpful and friendly staff. The music art was a nice suprise
Stayed in May 2022
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