20 Warwick Street, Westminster Borough, London, W1B 5NF, United Kingdom
#267 of 1,014 hotels in London
Guests' ChoiceBased on 445 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.0
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 4 May 2024
Kaya
United KingdomCould have been much cleaner and a bit more organised and clearer
Gorgeous decor and comfortable bed and room
Stayed in March 2024
Reviewed: 24 April 2024
Tim
United KingdomThe room 208 is the smallest room I have ever stayed in and the bathroom sink was in the shower- bit odd!
Lovely quirky boutique hotel in a great location
Stayed in April 2024
Reviewed: 20 April 2024
Rachael
United KingdomI would have preferred a full breakfast which was an option if you paid extra but I had VP paid for breakfast and thought it was a full hot breakfast
The location was great. The decor was fabulous
Stayed in April 2024
Reviewed: 18 April 2024
Linda
United KingdomGreat vibe. Comfy bed.
Stayed in April 2024
Reviewed: 9 April 2024
Joanne
United KingdomBedroom was very small and no wardrobe space, but we were only there for 1 night so managed. Would definitely need a bigger bedroom if stopping longer
Amazing location. Short walk to theatres and restaurants, and not far a walk down to the mall and Buckingham palace. Loved it
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomA little more light in the bed rooms would be good and for the price you should include the cooked breakfast in the accommodation charge
Smelt like a spa fresh and clean decor to enchant and lift the spirits.
Stayed in April 2024
Reviewed: 30 March 2024
Liz
United KingdomN/a
Ok
Stayed in March 2024
Reviewed: 26 March 2024
Tal
IsraelThe first room was pretty small, likely they had a n opening and I upgraded
Very cool hotel, right in the middle of things. Loved it.
Stayed in March 2024
Reviewed: 3 March 2024
Michael
United KingdomLocation, quirky
Stayed in March 2024
Reviewed: 19 February 2024
Anne
United KingdomThe room was a little dark but it was ok.
Clean and comfortable. Warm and welcoming. Great location.
Stayed in February 2024
Reviewed: 19 January 2024
Robert
United KingdomRoom was a bit on the small side
Suited what we wanted and good location
Stayed in December 2023
Reviewed: 12 January 2024
Paul
United KingdomWater was quiet low pressure
the breakfast for a continental was great. Location was 3 min walk to Picadilly Theater
Stayed in January 2024
Reviewed: 3 January 2024
Anton
Austria-the staff was very quirky which did not immediately gave us a warm welcome feeling. -the breakfast was a small let down. Not as big as expected and all of the warm food options are a paying upgrade.
-big room with loads of space -awesome rainshowerhead in the bathroom with enough pressure - overall vibe is very rock and roll -quality of the hotel is very, very good -3ple side glass windows for quiet rooms, but they still could open for fresh air -true black out curtains in the room
Stayed in January 2024
Reviewed: 3 January 2024
Andreas
AustraliaThe room was very small and a bit tricky to sort out our luggage. But we had baggage for a multiple week Europe trip and only stayed for a couple of nights. The bathroom sink located within the shower area is not perfect.
Great location and very friendly and helpful staff. The rooftop lounge with bar was excellent.
Stayed in December 2023
Reviewed: 30 December 2023
Antoniadis
GreeceSize of room, breakfast
Location, linen, bed.
Stayed in December 2023
Reviewed: 28 December 2023
Declan
United Kingdomone specific member of staff was very rude and came across like he didn’t want to help or speak to me, worked behind the bar and seemed to get very angry at one of the other workers and threw a menu on the bar in anger which you don’t expect to see in a 5 star hotel in london. please bare in mind this was only one member of staff the rest were exceptional and very kind.
room was really nice, comfy bed, bluetooth speaker, bath in the room, great location in the city right in the middle, walking distance to everything and some of the staff were very lovely and helpful
Stayed in December 2023
Reviewed: 21 December 2023
Matthew
United KingdomDisappointed in the breakfast which when booking says it included but doesn’t state anywhere that it’s a continental breakfast only. Everything else is extra.
Stayed in December 2023
Reviewed: 14 December 2023
Jayne
United KingdomReally trendy and quirky. Loved the decor.
Stayed in December 2023
Reviewed: 10 December 2023
Simon
United KingdomLate night noise from other residents
Location
Stayed in December 2023
Reviewed: 8 December 2023
Tanya
United KingdomStayed in 501. The bathroom door is a little awkward as if the drawers are open, you can’t get out. Also, the stones around the bath look great, but it’s not so practical when you have to navigate your way to the bathroom in the night.
The location is amazing
Stayed in December 2023
Reviewed: 27 November 2023
Hans
SwedenRather cold rooms.
Good quality!
Stayed in November 2023
Reviewed: 26 November 2023
Mick
United KingdomThe housekeeper trying to enter the room twice without knocking on the door or calling out
The location and the ambience
Stayed in November 2023
Reviewed: 9 November 2023
Samantha
United KingdomBathroom looking tired, it was a wet room and was actually quite dangerous as floor super wet after showering. Not really suitable layout. Needed a rubber matt minimum. A soy type milk in the room for brews. It was awful. I did book a small double room and it really was definitely tiny. Tv was also not working properly with a dodgy signal so couldn’t watch it. I wouldn’t want to stay for more than a night.
Location brilliant just off regent street. Very comfortable nights sleep and surprisingly quiet even though I was near a staircase. Clean.
Stayed in November 2023
Reviewed: 3 November 2023
Sharon
United KingdomExcellent location, breakfast & staff were very good.
Stayed in November 2023
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