Shower didn’t work properly, was awful and couldn’t shower and a little dated

Location and staff

Stayed in September 2023

nothing really

Easy to find, Parking was great lots of spaces good location for what we wanted for one as we attended a 40th party nearby.

Stayed in August 2023

My wife wasn’t too keen on the matters on the bed.

Stayed in September 2023

Breakfast was a big disappointment. No mention when booking that the breakfast was a limited continental breakfast or that it would consist mainly of carbs - toast, croissants, two types of danish pastries, bananas, grapefruit segments and two flavours of yoghurt. Not what was expected at all!

Location was good - close to family.

Stayed in September 2023

My daughter struggled to fall asleep as the sofa bed mattress was very squeaky. She eventually fell asleep and this didn’t inconvenience her for the full night.

Location is great as we were going to Chessington World of Adventure. I forgot my own hairdryer in the room and the lady at reception was so helpful to sort this problem. She also recommended great options for dinner on the night of our stay. We would definitely stay there again.

Stayed in August 2023

.

.

Stayed in September 2023

The room was spacious with a large comfortable bed. The continental breakfast was very pleasant

Stayed in September 2023

It is value for money so I take this into account when noting the property is not the most up to date. We picked this place to get easy rail access to London, and the trip in to Liverpool St Station was quite quick but the train doesn't depart from there at night, so that added more than an hour to our return trip

Handy and well priced option near London. We had a ground floor room which was helpful with heavy suitcases

Stayed in September 2023

A bit tired

Good location

Stayed in September 2023

Can’t think of anything important.

Provided all I needed for a late booked overnight stay. Very helpful staff.

Stayed in September 2023

When I stayed the nighttime temperature was 19°c. The room was not air-conditioned and required the windows to be left fully open to lower the room temperature. Wouldn’t be an issue except for the freak September weather we were experiencing. The Hotel entrance from the main road is very hard to spot, particularly in the dark. It is some way on from the Google maps position and is actually the main road entrance to Sandown race course . (These are minor points though!)

Excellent location In Esher. Very friendly staff. Good sized clean rooms. Good continental breakfast.

Stayed in September 2023

A cooked breakfast would always be a preferred option for us. However, there was plenty to eat from the continental selection. A minor comment. A small box of tissues available in the room would be welcome

The room was clean and modern. Shower excellent. The lady on reception was really lovely. So welcoming, friendly and helpful. She has been there on our two separate visits.

Stayed in September 2023

Breakfast was disappointing, no fridge in room.

Clean and comfortable

Stayed in August 2023

Cobwebs on the ceiling.

Beautiful little hotel, nice and quiet, very helpful and friendly staff, situated close to shops, bar's and restaurants, would happily go back.

Stayed in August 2023

Huge bedroom Quiet Great friendly staff Good location Parking

Stayed in August 2023

Unfortunately pillows are too hard for me

Close to race course, clean and spacious rooms Beds very comfortable

Stayed in August 2023

breakfast was included but was very basic

location was ideal

Stayed in August 2023

Staff very good breakfast good good location. Nothing

Stayed in July 2023

It's was not my preffered place to stay but all other hotels in the neigbourhood where fully booked. The hotel meets all qualifiers to be a good hotel, but i was not very much feeling at home. Spacious room with good television. Bathroom was a bit small but recently renuwed and clean. The bed was fine.

Stayed in August 2023

Could have been slightly cleaner

Very nice staff and every basic need is there

Stayed in August 2023

Beds were uncomfortable

Room was clean and as advertised

Stayed in August 2023

The shower was poor.

Good location for the centre. Staff friendly and hotel clean.

Stayed in July 2023

Amazing staff, receptionist was the loveliest and so helpful - sole reason I will be staying again. The room was a standard double and met my needs, got everything I paid for. Felt secure, phone numbers of relevant people were clearly displayed if ever in need. Breakfast was nice - cereal, toast, yogurt, variety of croissants, juices and jams available. The coffee was superb! Right next door to town - 5 mins walk to Tesco and local restaurants. Less than a mile away from the station and of course a minute walk to the entrance of Sandown Racecourse. My new fave place to stay in Esher.

Stayed in August 2023

Clean and fresh

Stayed in July 2023

We stayed here to visit RHS Wisley, the Hampton Court Flower Show and Kew Gardens. It was a good location for that purpose as we had a car and could drive to all destinations. Parking was free. We noted several groups were staying there for the Flower Show. The hotel itself is a bit dated and is basic but more than satisfactory for our needs as we used it as a dormitory really. The breakfasts were continental buffet style, but gave a good basic level of choice. The staff were attentive and happy to help. The hotel is within easy walking distance of Esher high street, where we found several venues ofr food in the evenings. Tthough not cheap for the standard, this proved to be a good choice for our needs.

Stayed in July 2023