Esplanade, , Sandown, PO36 8AH, United Kingdom
#12 of 19 hotels in Sandown
Guests' ChoiceBased on 387 hotel reviews
6.9Cleanliness
7.5
Comfort
7.4
Location
9.0
Facilities
7.1
Staff
8.1
Value for money
6.3
Free WiFi
7.7
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End of dialog contentReviewed: 13 November 2023
Son
United KingdomNothing else could've been worse!
The location was quite warm and sunny. We liked it.
Stayed in August 2023
Reviewed: 3 October 2023
Darcy
United KingdomThe hotel felt old and its furniture is very outdated and in need of an upgrade. There is no room service and the walk to and from reservation is a trek, the room was also quite small
The lady at reservation was very nice and welcoming, the location was also perfect for us as its directly opposite the beach. Check in and out was a smooth process and the staff was helpful overall.
Stayed in September 2023
Reviewed: 2 October 2023
Peter
United Kingdom23 stairs to a lift no other access to the lift
Stayed in September 2023
Reviewed: 20 September 2023
Robbie
New ZealandWas near end of season but we were upgraded to a sea view room which was nice. It is an older property but nicely presented and staff were friendly and helpful.
Stayed in September 2023
Reviewed: 7 September 2023
Hinsley
United KingdomThe restaruant was poor
The view from the balcony was excellent
Stayed in August 2023
Reviewed: 31 August 2023
Abdeslem
United KingdomJust old fashioned
Close to the beach Nice pool 🏊♂️ Nice jacouzi
Stayed in August 2023
Reviewed: 30 August 2023
Lisa
United Kingdomnothing
The staff were incredible
Stayed in August 2023
Reviewed: 29 August 2023
Manj
United KingdomDidn’t have Air conditioning or no fans in room. The water pressure in shower was very low, so only trickling water. Also the shower head was fixed.
The customer service was very good. Nice location.
Stayed in August 2023
Reviewed: 28 August 2023
Lauren
United KingdomVery loud noises early morning sounded like a tumble dryer?
Lounge area, polite staff
Stayed in August 2023
Reviewed: 28 August 2023
Kaushik
United KingdomThe rooms were dated and smelt a bit musty- the staff only asked if we wanted our bins emptied on the second day and made no effort to tidy the room or make the beds. We asked the hotel for some salt and pepper at the bar and was told they did not have any. Also when we asked for a window table at breakfast we were told that it was booked and no one came to the table for duration when we were there.
Location
Stayed in August 2023
Reviewed: 26 August 2023
Amuna
United Kingdomheat
The room was exceptionally too hot we could not sleep. The bathroom was very hot. its uncertain if the heating was on. we opened the window but noise from was unpleasant
Stayed in August 2023
Reviewed: 25 August 2023
Graham
United KingdomWe never did find the main car park in Victoria Street!
The location was superb. The cooked breakfasts were just right. The swimming pool was much enjoyed by the children.
Stayed in August 2023
Reviewed: 24 August 2023
Vitor
United Kingdombreakfast not included
Location, car parking free
Stayed in August 2023
Reviewed: 21 August 2023
Vamseekrishna
United KingdomNo proper lift facility need to walk long way for the room.
Good breakfast bit over priced.
Stayed in August 2023
Reviewed: 17 August 2023
Sarah
United KingdomFire alarm going off no staff at fire exit
Indoor swimming pool
Stayed in August 2023
Reviewed: 27 July 2023
Brett
United KingdomDid not eat at hotel as very expensive for breakfast and meals.
Great clean hotel on beach front staff extremely helpful with indoor pool great for the family.
Stayed in July 2023
Reviewed: 24 July 2023
Natalie
United KingdomRooms decoration now very dated. Plastic furniture on Balconies. Hotel lacked a bit of sole - long empty corridors with 1970's carpet.
Location and price. Very clean and had a room with a balcony overlooking the sea which was lovely. Rooms very comfortable with nice bathrooms. Friendly staff. Great value for money, and included parking which was a bonus
Stayed in June 2023
Reviewed: 4 July 2023
Joshua
United KingdomBit outdated
Good
Stayed in June 2023
Reviewed: 25 June 2023
Kim
United KingdomStaff were very friendly and attentive
Stayed in June 2023
Reviewed: 14 June 2023
Mohammed
United KingdomNothing
Location and hotel very good, staff very helpful
Stayed in June 2023
Reviewed: 3 June 2023
Marie
United Kingdomnone
accessible to shops, restos, beach, bus stop, etc
Stayed in May 2023
Reviewed: 2 June 2023
Gary
United KingdomExcellent location clean and comfortable but breakfast very expensive . Bed was not secured but not a big issue. Also for the price no pool access
Stayed in May 2023
Reviewed: 25 May 2023
Timothy
United KingdomLarge mausoleum of a building just satisfactory breakfast but at £16 over priced did not take it on second day
Comfortable room, helpful staff and great seafront location good parking reasonably priced clean with reasonable decor
Stayed in May 2023
Reviewed: 21 May 2023
Kasha
United KingdomThat there was no lift at the bottom of the stairs for pushchairs to get upstairs also when we arrived the pool was closed which would have been nice for the kids.
Lovely clean hotel lovely staff nice location right in the seafront.
Stayed in May 2023
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