Reviews of Host & Stay - Seal Watch
Whitehall Landing 11 Scott Court, Whitby, YO21 3HU, United Kingdom
#191 of 639 Holiday rentals in Whitby
Guests' ChoiceReview score
Based on 117 apartment reviews
8.7Score breakdown
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Cleanliness
8.7
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Comfort
9.0
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Location
9.2
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Facilities
8.8
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Staff
8.7
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Value for money
8.4
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Free WiFi
9.2
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Reviewed: 24 March 2023
Alison
United Kingdom6 reviews1 helpful vote7.0“Lovely apartment close to town centre with free parking. Would we come back? Yes we probably would”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
Lipstick on cutlery. Heater not working in lounge. TV kept pixelating and was unwatchable at times. Write up didn't say it was a third floor apartment. Windows didn't open. Bathroom a little grubby, bits of mould and rust and shower head kept slipping down. Too many emails in run up to stay. Host and Stay actually took/debited damage deposit of £250 (rather than holding as a pending payment) and charged £10 admin fee
Free parking. Easy access to town centre. Quiet location. Spacious apartment. Welcome pack of tea, coffee, biscuits and chocolate. Dog friendly. Host and Stay offered to come and look at TV problems . Good position by the river to watch the world go by. Well lit riverside walkway so felt safe for late night dog walk.
Stayed in March 2023
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Reviewed: 27 February 2023
Kate
United Kingdom6 reviews1 helpful vote5.0“A few issues”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
We have stayed at other flats in Whitehall landing where we could arrive at 3pm and check out at 11 am. In this flat we missed almost a full day if accommodation by not being able to check in until 4pm and having to leave at 10am. Had this been a large property cleaned to a high standard, I would have understood. HOWEVER, the apartment had not been cleaned properly. The shower and bath tiles were dirty. There was dust everywhere. The oven contained spills from the previous occupants curry and under the beds was simply dirty. In addition we were asked to strip our own beds and do the cleaners job for them. If the cleaners are not going to clean I am perplexed at having to give them 6 hours to do so.
The location was excellent. We were left chocolate, biscuits, coffee, tea and crisps which was a nice touch.j
Stayed in February 2023
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Reviewed: 9 January 2023
Cheryl
United Kingdom1 review1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Some blood on one of the single sheets, daughter slept in one of the throws. Only 1x toilet rolls, felt that should have been better stocked. TV lost reception and some of the channels. Double mattress was far too soft but that's personal preference. Did not like the amount of emails from after booking, 12 X emails is a bit excessive for a two night stay.
Facilities were clean. Attention to detail.
Stayed in January 2023
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Reviewed: 27 August 2022
Everett
United Kingdom30 reviews2 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
Stain outside front door of apartment. Sticking windows. No toiletries or spare toilet paper. Clothes left by previous occupant. Poor quality shower and leaking shower screen. Far too many emails before and during stay. Inappropriate use of my surname, as in "Hello Everett" Bent keys, locks need oiling.
Whitby.
Stayed in August 2022
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Reviewed: 22 August 2022
Sandra
United Kingdom30 reviews3 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
Water was boiling hot. Shower one of the worst. Water seeps through onto floor. Air outlet in bathroom clogged up, needs to be cleaned. Host & Stay bug you by email , no need for so many emails.
Convenient for town and parking' comfy beds and sofa and tv options.
Stayed in August 2022
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Reviewed: 18 August 2022
Eyleen
Germany21 reviews4 helpful votes7.0“Medium”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
As mentioned by other it was strange that we had to strip the beds, towels etc ourselves. Plus only one toilet roll supplied. Could have been cleaner as well. Also no dishwasher.
Pretty view from the master bedroom and lounge. Kitchen was relatively well equipped but the kitchenware wasn’t as clean as we would have liked it and neither were the beds. We got a message saying the hosts wish to establish themselves as a brand for luxury holiday rentals - on that note we found it a bit strange to be asked to strip the beds ourselves at a rate of over £250 per night. That did not feel very luxurious plus it is sad to see that previous reviews seem to have gone unheard. On a positive note: Staff was really nice, the location is an easy walk from town, great views, welcome snacks provided (would have preferred enough toilet roll though), safe complex and great secure parking!
Stayed in August 2022
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Reviewed: 12 June 2022
Wendy
United Kingdom8 reviews6.0“Very good - nice walk to town.”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
Dirty windows! Some basic information about appliances was hard to find. It would haven useful to know we were looking for Scott House rather than Seal Watch Apartment.
Quiet good location
Stayed in June 2022
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Reviewed: 5 June 2022
Brian
United Kingdom8 reviews7.0“Very pleasant stay and quiet location. The apartment was quite dark and very bland.”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 7 nights
It was in need of an update as the the window would not close and the twin bedroom window the latch loose. The bathroom flooded when you had a shower and the beds not very comfortable. No dishwasher.
The view from the apartment and the size of the apartment and having parking.
Stayed in June 2022
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Reviewed: 18 May 2022
Paul
United Kingdom5 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 5 nights
Bathroom tiles dirty
Location and secure parking
Stayed in May 2022
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Reviewed: 14 February 2022
David
United Kingdom27 reviews7.0“nice location, apartment could do with better bed, and heating that works all over the apartment.”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
bed too soft, not comfortable, two electric heaters not working, no toilet roll in the apartment on arrival. no dish clothes or sponge for washing up.
location, view from the apartment
Stayed in February 2022
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Reviewed: 6 January 2022
Sheila
United Kingdom7 reviews5.0“I hate to complain as the welcome hamper and the Christmas lights were a lovely impression.”- • Leisure trip
- • Solo traveller
- • Two-Bedroom Apartment
- • Stayed 7 nights
On arrival dead flies in the window bottom of bedroom, twin room freezing we let the hosts know and we’re told to turn the switch on at the wall,obviously we had done this and it still didn’t work the temperature was dreadful. Sweet papers under settee freezer needed defrosting.
Stayed in January 2022
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Reviewed: 11 September 2021
Thomas
United Kingdom4 reviews1 helpful vote7.0“Great apartment, but….”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
Could be cleaner - areas of the bathroom hadn’t been cleaned properly, there was mould on the grouting snd a damp, mouldy smell
Great location and lovely little welcome pack
Stayed in September 2021
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Reviewed: 15 October 2021
Anonymous
United Kingdom1 review9.0“Lovely well appointed apartment - highly recommend”- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
Nothing - very happy with the apartment and the service we received from first booking.
A lovely apartment which had everything you could need - a very good sized apartment, spotlessly clean and very much home from home- the beds were super comfortable. Lovely and quiet the whole time we were there and in a great quiet area overlooking the river - just a short walk (10-15mins) away from the centre of Whitby. Added bonus was secure car parking in the car park beneath the apartments.
Stayed in October 2021
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Reviewed: 21 May 2024
Karen
United Kingdom18 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 12 February 2024
Adrian
United Kingdom2 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
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Reviewed: 12 November 2023
Fiaz
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2023
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Reviewed: 7 September 2023
Lianne
United Kingdom3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 30 May 2023
Greenbank
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
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Reviewed: 29 May 2023
Christina
United Kingdom19 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2023
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Reviewed: 26 March 2023
Chris
United Kingdom5 reviews10“Excellent!”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 2 nights
There are no comments available for this review
Stayed in March 2023
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Reviewed: 22 February 2023
Clare
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2023
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Reviewed: 21 February 2023
Stephen
United Kingdom8 reviews10Exceptional- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2023
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Reviewed: 6 February 2023
Ian
United Kingdom3 reviews10“Fab location and view”- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 3 nights
There are no comments available for this review
Stayed in November 2022
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Reviewed: 2 January 2023
Mark
United Kingdom25 reviews10Exceptional- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 6 nights
There are no comments available for this review
Stayed in January 2023
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Reviewed: 7 November 2022
Kay
United Kingdom4 reviews8.0Very good- • Leisure trip
- • People with friends
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2022
