NOTHING!

Delightful staff who are exemplary in customer service. Exquisitely finished rooms.

Stayed in May 2024

Nothing!

Location was great! Breakfast was really good 😊 Cocktail’s were fabulous

Stayed in May 2024

Slow service and lack of choice in restaurant. Road traffic noise (not the hotels fault)

Bright clean room. Staff very helpful.

Stayed in May 2024

The pods for the coffee maker were the wrong ones, so could not make a cup. Fuse burner 30 mins after arriving to the room. This was corrected later on bybthe staff. The tv's stand by light started flickering very brightly at 3am, waiking us and would only stop after I turned the tv on and the off. The reception was informed about the coffee pods and the tv's stanby at check out. I hope these have been corrected.

Room, view from the room, location, dinner, breakfast. Decor of the room was very pleasant.

Stayed in April 2024

N/A

The location and the sea view.

Stayed in May 2024

Gorgeous wee hotel, lovely friendly staff, even got an upgrade to a executive room with a balcony 🙂, definitely recommend.

Stayed in May 2024

Leaving

Great experience all round.

Stayed in May 2024

Staff were friendly and very accommodating. Thanks to housekeeping, they added a zbed to our room at the last minute when an extra person had to be added due to a ferry cancellation. Rooms were very clean and comfortable. Evening meal and breakfast were both very good.

Stayed in May 2024

All positive, do not have any negative comments for this hotel.

A good sized hotel with great staff. Due to the size of the hotel it felt homely, rooms were beautiful & immaculate. Food was excellent & well priced. Would highly recommend a stay at this hotel. Views from the dining room and executive bedrooms are stunning, especially when the sun is setting.

Stayed in April 2024

Nothing but the awful weather we got. Not their fault. Hope everyone has better weather than us as it is such a very very beautiful place.

Very good lift. Beautiful views. Great food. Lovely helpful staff. Quiet and peaceful even tho there was a bar downstairs we never heard a peep, and it is very close to the beach. We had plenty of room to be comfy in the awful bad weather that we had. We even had a Tv we could actually watch Netflix films on. The cooking was superb. Brilliant Eggs Benedict. Thankyou. There was a lovely balcony with a table and 2 chairs. Not for children tho. Fabulous large bath tub and superb large shower for more than one person. Such a lovely hotel. Will definitely stay here again. Isle of Arran and Bute also are nearby if you get a ferry. Get a Sea view room if you can. When we arrived the hotel had changed hands 2 weeks before but retained many staff I believe. They were all doing a marvellous and very professional job.

Stayed in April 2024

Nothing (would have loved the sea view )

Staff were amazing, made a few days, and so special. Nothing was too much bother xx

Stayed in April 2024

No a/c might be a problem in summer. Also the bedrooms at the front are on the main road so I would book a room at the rear of the hotel.

Lovely 9 bedroomed boutique hotel recently refurbished to a high standard. Very friendly staff and a lovely lounge bar on the ground floor. Restaurant on the first floor looking over to Arran serving good quality gastro pub type food at a reasonable price.

Stayed in April 2024

fantastic wee hotel with wonderful views, very clean and modern and great helpful staff who always had a freindly smile!

Stayed in April 2024

N/a

Lovey decor. Clean

Stayed in April 2024

Getting awoke at 4am by the noise from the radiators which we reported and will be maintained in the next few days.

The hotel was very welcoming by Monica from entering as well as the restaurant staff. The hotel was spotless and the room was very nice. We had dinner & breakfast which were very nice.

Stayed in April 2024

Unfortunately because it's next to a main road the noise of the traffic at night can be loud however, this is just a location problem and not a bad reflection of the hotel itself.

Massive improvement on the breakfast from our trip last year, which was great as this was included in the price. Staff were all friendly and the room was absolutely spotless.

Stayed in April 2024

Absolutely nothing loved everything

The rooms were so spacious and immaculate, very good facilities including a stand alone bath, hairdryer, robes, iron and ironing board. The balcony and view was exceptional and looked right onto Arran. Amazing staff who were very attentive including Cameron in The View restaurant who let us sample some of his amazing cocktails! Can’t wait to come back!

Stayed in March 2024

Nothing

The luxury throughout

Stayed in March 2024

The hotel bar could be bit more comfortable, too much like a sports bar

Good value and the rooms are very clean and comfortable

Stayed in January 2024

The village it was located in was lovely, beautiful and had a lot of heritage and the hotel added to it also. The locals were friendly, welcoming and courteous. The hotel itself was beautifully located, room was modern, spotless and wonderfulI. The staff very polite and professional. I most certainly would return and I think me and my partner have found a nice regular wee getaway home for the future. Highly recommend this hotel. 10/10 all round.

Stayed in January 2024

Nothing we can think of.

Very comfortable and staff very friendly and professional. Excellent location to relax.

Stayed in January 2024

Nothing.

Clean and well appointed. Staff were friendly and helpful.

Stayed in January 2024

great location close to beach for me to propose to my gf

Stayed in January 2024

going home

the balcony and the view and the food

Stayed in January 2024