The bed was a little too firm for my preference but a nice bed nevertheless

Fabulous location, immaculately clean, lovely decore, great food. Can't fault (and I rarely say that!)

Stayed in May 2024

We have an electric car and didn’t know we needed an RFID card to use the service so that caused us quite an issue as we had to journey to a nearby town to charge.

Great breakfast, beautiful views, helpful staff

Stayed in May 2024

Everything

Stayed in May 2024

Booked lunch and swim as a birthday gift, so decided to have sandwiches with soup as was having a main meal in restaurant in evening. Extremely disappointed that there was no vegetarian soup offered. 😠 Only chicken & sweetcorn. In evening , l had cauliflower gnocchi which was supposed to have mushrooms in it. Asked staff to ask the chef why not one mushroom was in meal, when mushrooms were mentioned but was told chef had finished work for the evening. Service was extremely slow. Waited about 20mins to order desert, then had to go up to staff at bar to order. Felt sorry, as there wasn't enough staff on as the bar area had become so busy.

Loved the room with sea view. Swimming pool and spa facilities. Staff were friendly. Breakfast was well organised and food was delicious.

Stayed in May 2024

We stayed two nights and had dinner the first night. The starter and dessert were good, but the meal course wasn't to our liking - very small in portion and the lamb was shredded with very thinning mashed potato.

Good breakfast with full Scottish continental option, the superior double room was excellent. but some of the room furniture are getting tired looking. The leisure facilities was excellent with fitness suit, decent pool for swimming and sauna.

Stayed in May 2024

In the 40m2 rooms some floors are creaking which is quite annoying during the night when people go into the bathroom. Breakfast: It would help if the plates would be just warm not burning hot (even though the staff is warning us) Also, the beans for breakfast are served in a metal dish which is so hot that you have to take the napkin in order to pour it into ones plate. (I dont eat beans in the morning but watched those who did.

Generous, large rooms with all amenities. Good choices for breakfast and generous parking possibilities.

Stayed in May 2024

Dated decor in room. Soft seats at breakfast table.

Helpful friendly staff. Excellent food

Stayed in May 2024

It was really busy in the restaurant and at breakfast, though the hotel did try to manage this by booking time slots.

Great views, and right on the beach looking to Arran. The indoor pool was attractive and I swam before breakfast. We had a nice big room and the windows opened. The breakfast was very good.

Stayed in May 2024

Queues

Brill breakfast. Anything and everything

Stayed in May 2024

We had a beautiful view from our room all level accessible. Amazing breakfast

Stayed in April 2024

Nothing

Clean and friendly

Stayed in May 2024

Nothing

Large, comfortable room. Nice bar area and lovely meal in the restaurant with great views.

Stayed in May 2024

Breakfast superb and Seaview amazing

Stayed in May 2024

Stunning views

Stayed in May 2024

Bed was a little hard for my liking

Staff were brilliant very relaxed atmosphere both restaurants were exceptional

Stayed in May 2024

Hotel is lacking a lounge for chilling at night, the bar needs a makeover and too dark

Beautiful hotel and stunning location on the beach, nice pool and Room was perfect for our family stay . Restaurant food was superb

Stayed in May 2024

Room a little hot at night

Good as always

Stayed in May 2024

We booked The Orangery for our first night however the quality of the food was not quite as good as we had hoped. The service was a bit slow although it seemed as if some of the staff were new to the hotel and not quite up to speed.

On arrival the reception staff were very good. They were friendly and very helpful. The room itself was excellent. It was in a great position with views over the lawns and beach. Breakfast was also excellent with attentive staff, hot food and large variety of alternative foods.

Stayed in May 2024

Nothing bad to say about our stay

As a young family we loved the swimming pool and easy access to the beach our little boy loved it

Stayed in May 2024

Rim round toilet bowl wasn’t very clean

Courtyard room was really clean, beds were very comfortable

Stayed in May 2024

No bad comments to be made

This was booked for a gift for my parents they said it was amazing!! Had been renovated since last time there and it looked lovely

Stayed in May 2024

Just Breakfast

Breakfast over cooked, coffee not hot enough

Stayed in May 2024

The so called free will fi is a harvesting machine for your personal data asking far too many questions and requesting permission to broadcast it to the world before you can use it .Best avoided

Location is exceptional and staff are so helpful

Stayed in May 2024

The pool was lovely just a tad cold. Some extra coffees and milks in the room would be great.

The location is beautiful, sea view room - amazing. Food was good. Was a very clean hotel. Staff were excellent, booked a twin but got a double room, reconfigured with no problems and very promptly.

Stayed in May 2024