11 Broad Street, Hay-on-Wye, HR3 5DB, United Kingdom
#6 of 8 B&Bs and Inns in Hay-on-Wye
Guests' ChoiceBased on 901 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.6
Facilities
8.4
Staff
9.5
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 15 May 2024
Catherine
United KingdomEverything was as expected
The breakfast was excellent, rooms very clean, tea and coffee tray in our room. Excellent location, good parking at the back of the property Dog friendly.
Stayed in May 2024
Reviewed: 12 May 2024
Janice
United KingdomLarger tv in bedroom
Location was excellent breakfast was great lots of choices nothing was too much bother just ask and I’ll be there
Stayed in May 2024
Reviewed: 10 May 2024
Royston
United Kingdom-
Excellent breakfast.
Stayed in May 2024
Reviewed: 4 May 2024
Lynn
United KingdomA little expensive for the size of room. The rooms need a little updating.
Fabulous breakfast. Friendly, welcoming staff. Dog friendly. Clean
Stayed in May 2024
Reviewed: 1 May 2024
Simon
United KingdomWe had a lovely two night stay at the Seven Stars. We had a comfortable room at the front of the building, which is situated right in the heart of Hay-on-Wye and very handy for the bookshops, pubs, restaurants and cafes. Di gave us a warm and knowledgable welcome, along with her very friendly dog Captain. Big, tasty breakfasts fuelled us for our days out. This B & B was a 16th Century inn and as you would expect this introduces some quirks to the layout and features of the building. And... it has a swimming pool! This is a fantastic feature for such a small establishment. It's fully heated, indoors and a great size for a leisurely swim when the bookshops have lost their lustre. There is secure and free parking on site- it's a tight turn if the traffic is busy, but plenty of spaces once you're through the entryway. Good value and very much recommended.
Stayed in May 2024
Reviewed: 19 April 2024
Donna
United KingdomBreakfast was okay. Luke warm food. Cold dinning room
The Bed was great comfortable. The room view excellent, A relaxed atmosphere, the owner was friendly and welcoming. Parking facility was great. Overall a great stay . We will return.
Stayed in April 2024
Reviewed: 18 April 2024
Natasha
United KingdomPool was only open until 4 due to new health and safety rules but owner was very apologetic.
Lovely BnB in the heart of Hay-on-Wye. We had a very pleasant one night stay here. Breakfast was fab. Bonus points for the Captain the dog!
Stayed in April 2024
Reviewed: 18 April 2024
Gladys
United KingdomThe one downside for us was the outside steps leading up to our room....my husband and I are in our seventies and we had to tread very carefully going up and down the wooden steps ....
We had a warm welcome......a warm clean cosy room.. the bed was super comfy... Breakfast was very good...
Stayed in April 2024
Reviewed: 16 April 2024
Anna
United KingdomLocation was good, bed very comfortable and breakfast was great !
Stayed in April 2024
Reviewed: 16 April 2024
Mary
United KingdomI know it was mentioned that there were new cleaning staff hired so perhaps they are just getting used to it, but the room wasn’t as clean as it maybe could have been. We’re not a fussy couple but we did find lots of dust, hair/crumbs in the bedside drawer and someone’s old receipt next to the bed. We will definitely come back and have nothing but positive feedback but I felt this was important to share :)
Great location, lovely welcoming staff and you really get a good value for money. Breakfasts are great and we enjoyed our stay. Simple hotel that does what you need it to.
Stayed in April 2024
Reviewed: 11 April 2024
Andrzej
United KingdomNothing to do with the Seven Stars - but I should have researched local taxis before arriving. One other factor - if you have mobility issues then the different levels might be a challenge.
Location is perfect for all the Hay attractions plus walks along the river which is just around the corner. Fabulous breakfast with a highlight being the black pudding - excellent coffee. We had room 6 which could easily have take an adventurous family as there was a double bed & two singles - up three flights of stairs. Bathroom more than adequate. We arrived by taxi from Hereford for a wedding - so no need to use the parking. But getting a taxi to go to Brilley was a problem - Di & Jes tried valiantly to book one - in the end Di the owner took us to the Church in Brilley ( Thank you so much for such a delightful gesture) But that is Di & her friendly crew - just lovely people looking after their guests.
Stayed in April 2024
Reviewed: 9 April 2024
Stefan
GermanyThe service staff was so friendly. Lovely little bed and breakfast with a great price-value-ratio. We had room number 7 with a beautiful view. The Seven Stars even has a pool you can really swim in. For a bed and breakfast of this size this is remarkable. We enjoyed it.
Stayed in April 2024
Reviewed: 8 April 2024
Emma
United KingdomBecause the room was quite small it would be helpful to have a little extra storage, like coat hooks or more coat hangers etc. Also there was no door mat which meant the floors got wet and dirty really quickly from us coming inside (rainy weekend) - didn't effect our stay at all, just a recommendation to make the room even better
We had a lovely little room attached to the back of the indoor pool so we were able to get private access which was amazing. The room was small but nice, it was always quite humid in there which was to be expected being attached to the pool! Breakfast was delicious, staff were great and helpful and made a fuss of our pooch. Location in Hay was brilliant, close to everything needed
Stayed in April 2024
Reviewed: 3 April 2024
Joanna
United KingdomThe pool was nice but they've been hampered by healthy and safety regs so, through no fault of their own, it is rather restricted to use.
We had a very friendly welcome. The room was bright and comfy. The location is amazing, right in the middle of town and it was great to be able to park our car at the back. The breakfast was amazing!
Stayed in April 2024
Reviewed: 1 April 2024
Deborah
United KingdomAlthough swimming was great to have it to ourselves we were in room 8 the noise in the morning from others was a disappointment
Loved the opportunity to have the swimming pool and breakfast was 10 out of 10
Stayed in April 2024
Reviewed: 25 March 2024
Scott
United KingdomThe hotel was very clean however the deco is rather dated and could do with a revamp
The breakfast was lovely. The host was very friendly and polite and easy to talk too. Location of hotel was central and parking at hotel was great.
Stayed in March 2024
Reviewed: 22 March 2024
Sally
IrelandShower was a tad tempermental lol
Really good breakfast and location, and parking round back very handy - staff could not have been nicer
Stayed in March 2024
Reviewed: 18 March 2024
Mandy
United KingdomStaff were lovely ,location was great, and breakfast very good. Beds very comfortable and clean.
Stayed in March 2024
Reviewed: 17 March 2024
Sheila
United KingdomThe shower was not very powerful. A doormat would have been useful.
The staff were very friendly, knowledgeable about the town and helpful - thank you. Breakfasts, excellent and access to the lovely swimming pool, a bonus. Bed, clean and comfortable.
Stayed in March 2024
Reviewed: 13 March 2024
Maya
United Kingdom1. Tight space to enter into car park 2. B&B needs updating inside the bedrooms & breakfast area 3. Looks shut from outside so you can't tell if the B&B is open. This needs updating & addressing. 4. Too many things on the breakfast table for small tables. 5. The room we stayed in was very cold, but lucky there was a fan heater. The shower was too small. Could do with a light on the dressing table and bigger TV. The room needs updating. 6. Was disappointed as no Steam or Sauna room anymore, and the swimming pool was a bit cold.
Location was central added bonus was the car park &swimming pool. But we're put off by the workmen digging outside thr b&b. The space was very tight to get the car in, but managed it. Very secure.Breakfast was very nice. The owner was lovely and informative. A nice basic B&B to stay for central location and very clean. The swimming pool was nice.
Stayed in March 2024
Reviewed: 11 March 2024
Nicola
United KingdomThe breakfast could have been earlier - if you want to get some walking in and get back before the shops close breakfast starting at 8 is a little late. The pool could be open earlier/later. It opens at 9 so you can't swim before breakfast.
The food is very good and the location couldn't be better (complete with parking)
Stayed in March 2024
Reviewed: 6 March 2024
Frederick
United KingdomIt would have been useful if breakfast has been served a little earlier which would suit people who visit on business and need to start earlier than others.
The hotel has an excellent location within the town. The room was clean, well presented and comfortable. The breakfast was fantastic.
Stayed in March 2024
Reviewed: 26 February 2024
Andy
United KingdomRight in the centre of town
Stayed in February 2024
Reviewed: 22 February 2024
Phoebe
United KingdomThe Pool was not running which was no problem as lots to do in Hay and was only told once booking placed. Though I'm sure if this was an issue for us they would have been very helpful.
Really great location with easy parking included. Good size, clean room. Good breakfast with lots of choices and relaxed easy check in/ out.
Stayed in February 2024
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