11 Broad Street, Hay-on-Wye, HR3 5DB, United Kingdom
#6 of 7 B&Bs and Inns in Hay-on-Wye
Guests' ChoiceBased on 904 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.6
Facilities
8.4
Staff
9.5
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 29 August 2023
Anna
United KingdomThin walls on the room, could hear the neighbours snoring - but nothing too bad!
Breakfast was generous and tasty. Staff so lovely.
Stayed in August 2023
Reviewed: 28 August 2023
Giuseppina
BelgiumI have only one remark which is the smell of chlorine from the swimming pool, due to my allergy I had to keep open the window.
The staff is very charming and friendly. Breakfast excellent, many options to chose , I really liked the dried mixed fruit and the fresh watermelon.the position is excellent and very good to have the car parking. The room are very nice.
Stayed in August 2023
Reviewed: 25 August 2023
Denise
United KingdomSlightly worn feeling to the decor didn't give us the best first impression. This was over-turned by our happy stay though.
The location is perfect for a visit to Hay. Surprisingly quiet room considering the main road location. The bed was comfortable. Very dog friendly. The breakfast was excellent. Staff are very friendly and helpful. Access to the swimming pool, though we didn't use it.
Stayed in August 2023
Reviewed: 23 August 2023
Joe
United KingdomBeautiful historic building in a very lovely town. We really enjoyed our time there and would definetly recomend.
Stayed in August 2023
Reviewed: 21 August 2023
Giles
United KingdomStaff are truly awesome and went the extra mile. Very welcoming place.
Stayed in August 2023
Reviewed: 20 August 2023
Claire
United KingdomThe room was a little too small
The location was excellent walking distance from the shops bars and restaurants
Stayed in August 2023
Reviewed: 19 August 2023
Finlay
United KingdomNot the cleanest and the bed was too firm personally. Low beams in the corridors were annoying. Really didn’t like having to step over a large dog, however docile, to enter or have it running round at breakfast one morning.
The breakfast was very nice with a good buffet. The rooms were very large with everything that could be needed. The swimming pool was an excellent extra. Obviously the town was lovely and everyone there and at the seven stars was very friendly.
Stayed in August 2023
Reviewed: 14 August 2023
Dawn
United KingdomThis former pub is very olde worlde and a fascinating building with lots of charm and in a fab location. The staff are wonderful and Captain the dog is a proper doggie dude. Breakfast was excellent. Parking is great, especially for Hay where parking can be a pain.
Stayed in August 2023
Reviewed: 12 August 2023
Susan
United KingdomRoom could have been cleaned more thoroughly. Doors on springs very loud and disruptive at night.
Breakfast was very good. Pool was a bonus.
Stayed in August 2023
Reviewed: 10 August 2023
Chelsea
United KingdomHost was so helpful and lovely, and the pool was a great addition. Location was perfect. Breakfast was nice!
Stayed in August 2023
Reviewed: 10 August 2023
Kerry
United KingdomDidn't particularly like staying in the room away from the hotel. It looked like there used to be a bar in the hotel which is now used as a reception desk. Shame as it would be a great added facility.
The staff were great and welcoming, very informative. The breakfast was delicious and plenty on the plate (we had the full english which had all the traditional trimmings). Swimming pool is a bonus.
Stayed in August 2023
Reviewed: 8 August 2023
Helen
United KingdomNothing to dislike
Our third visit here, excellent location, comfortable room, great breakfast and wonderful host! Lovely welcome from Chris on arrival and the young man who checked us in was brilliant.
Stayed in July 2023
Reviewed: 7 August 2023
Vicki
United KingdomHaving to leave,
The room was a good size, comfy bed, plenty of tea and coffee, the private bathroom was connected ( last hotel it wasn't and that was awful). Great location and there was free parking and WiFi. The breakfast was fantastic and plenty of choices. Di is a fabulous host and Captain the dog will cheer anyone up, came and sat at my feet this morning 😁 The swimming pool is in a separate building, it's heated and has changing rooms, a shower, toilet and sauna as well as the pool it self.
Stayed in August 2023
Reviewed: 6 August 2023
Elaine
United KingdomBreakfast!
Stayed in July 2023
Reviewed: 6 August 2023
Barbara
New ZealandDisappointed pool was closed and for allowing dogs to be in the dining room while we were eating breakfast.
Excellent breakfast and serving staff very friendly
Stayed in July 2023
Reviewed: 4 August 2023
Simon
United KingdomNearby clocktower could bother light sleepers.
Stayed in August 2023
Reviewed: 4 August 2023
Paul
United KingdomThe room, adjacent to the pool, was a little small.
The location is absolutely perfect for visitors to Hay and l thoroughly enjoyed the use of the pool. The breakfast was nice and the service was both friendly and good.
Stayed in July 2023
Reviewed: 3 August 2023
Catherine
United Kingdomkeep the dog outside the food area
pool was a bonus albeit needs a clean up in the shower, toilet area. cooked breakfast was good. didnt really appreciate the big shaggy dog though
Stayed in July 2023
Reviewed: 31 July 2023
Charlie
United KingdomSurprised by a man letting himself into our room without knocking and without introduction. My wife went downstairs and approached him and apparently he was "tidying up". We were not informed of any room service and our room wasn't cleaned or serviced for the remainder of our stay. It was all a bit strange.
Nice place in a lovely location.
Stayed in July 2023
Reviewed: 28 July 2023
Charles
United KingdomI forgot to bring my swimming trunks so didn’t get to use their pool!
The Seven Stars proved ideal for our two days in Hay on Wye conveniently located on the edge of town by the river. It has great old world ambiance with 16th century beams and snug but comfortable rooms. Staff are helpful and cheerful and we enjoyed an excellent breakfast.
Stayed in July 2023
Reviewed: 27 July 2023
Karen
United KingdomI liked it all
Lovely character property, very clean, very friendly and accommodating owners.
Stayed in July 2023
Reviewed: 22 July 2023
Ron
United KingdomSuperb location and parking, gorgeous breakfast and very friendly host. Will certainly make this our "goto" place in the area from now on
Stayed in July 2023
Reviewed: 20 July 2023
Roy
United KingdomToo many dogs.
The accommodation met our needs. The staff were friendly and helpful. The room was comfortable. Breakfast was perfect.
Stayed in July 2023
Reviewed: 18 July 2023
Peter
United KingdomWould have been nice to have had bar facilities.
Central location making it easier to find areas of interest. Breakfast was excellent, good choice & you could make up your own breakfast.
Stayed in July 2023
Reviewed: 15 July 2023
Tony
United KingdomNothing
Breakfast brilliant. Bed very comfortable. Captain the dog very friendly. Pool was a welcome perk.
Stayed in July 2023
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