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Reviews of Seven Stars

11 Broad Street, Hay-on-Wye, HR3 5DB, United Kingdom

#6 of 8 B&Bs and Inns in Hay-on-Wye

Guests' Choice

Review score

Based on 907 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Vety enjoyable. Excellent B&B
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pavements in Wye sometimes difficult to negotiate on mobility scooter.

    Breakfast - excellent choice. Ground floor room provided, as requested. Ideal for me, having mobility scooter. Bonus - direct access to the super swimming pool.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Lovely stay....would return!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noone available to check in with for half an hour despite arriving at a pre arranged time. Breakfast service slow and disorganised. Some maintenance required in public areas.

    Excellent location. Large, clean room, comfy bed, nice modern, clean bathroom. Good breakfast choice and quality. Pool a bonus!

    Stayed in April 2024

  • Reviewed: 23 May 2024

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Even though the room was small,as I had been told, lovely and clean, breakfast was very good and good selection.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    We were excited to be in Hay on Wye for the first time ever but soon found that our room, number 3 was tiny with power c
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room with a most uncomfortable bed only 1 chair and a room view of lots or out building rooftops

    Its location

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great breakfast - friendly staff

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Lovely, quiet clean room.
    • Leisure trip
    • People with friends
    • Family/Twin Room (2 Adults, 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Deceptive from the outside, lovely clean room with a view over the back so nice and quiet. Breakfast options amazing as was the food when it arrived.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Great stay at quiet town Hay On Wye
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Finding the property was quite a challenge but get there eventually. The entrance door to the room was quite difficult to close without slamming. The bathroom another thing, firstly the water flow from the shower was very poor, water pressure dropped drastically. The ceiling vent was very dusty, there was a hole located near the toilet waste pipe. There was mold on the window rims inside the room.

    The property during my stay met my standard, got to see a nice view of farm fields with sheep’s and hearing birds singing. The room spacious but can’t complain. And at breakfast the host was very friendly and her friendly pet dog made my mornings during my breakfast.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Loved the situation and the interesting old building itself.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Disappointed that I didn't have the time to make use of the pool.

    Breakfast choices and quality very good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No out door space to sit. Had to ask for extra toilet rolls.

    The breakfasts were very nice. A good amount to choose from. Being by the river Wye was lovely.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Lovely B and B, good position, dog friendly, lovely staff.
    • With a pet
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was as expected

    The breakfast was excellent, rooms very clean, tea and coffee tray in our room. Excellent location, good parking at the back of the property Dog friendly.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    This is 4th time we’ve stayed would not stay anywhere else looking forward to going again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Larger tv in bedroom

    Location was excellent breakfast was great lots of choices nothing was too much bother just ask and I’ll be there

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    -

    Excellent breakfast.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little expensive for the size of room. The rooms need a little updating.

    Fabulous breakfast. Friendly, welcoming staff. Dog friendly. Clean

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Lovely 2 night stay in Hay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    We had a lovely two night stay at the Seven Stars. We had a comfortable room at the front of the building, which is situated right in the heart of Hay-on-Wye and very handy for the bookshops, pubs, restaurants and cafes. Di gave us a warm and knowledgable welcome, along with her very friendly dog Captain. Big, tasty breakfasts fuelled us for our days out. This B & B was a 16th Century inn and as you would expect this introduces some quirks to the layout and features of the building. And... it has a swimming pool! This is a fantastic feature for such a small establishment. It's fully heated, indoors and a great size for a leisurely swim when the bookshops have lost their lustre. There is secure and free parking on site- it's a tight turn if the traffic is busy, but plenty of spaces once you're through the entryway. Good value and very much recommended.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    Lovley stay great central location, very friendly. I would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was okay. Luke warm food. Cold dinning room

    The Bed was great comfortable. The room view excellent, A relaxed atmosphere, the owner was friendly and welcoming. Parking facility was great. Overall a great stay . We will return.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Pool was only open until 4 due to new health and safety rules but owner was very apologetic.

    Lovely BnB in the heart of Hay-on-Wye. We had a very pleasant one night stay here. Breakfast was fab. Bonus points for the Captain the dog!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    A good welcoming short stay🙂
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The one downside for us was the outside steps leading up to our room....my husband and I are in our seventies and we had to tread very carefully going up and down the wooden steps ....

    We had a warm welcome......a warm clean cosy room.. the bed was super comfy... Breakfast was very good...

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Would recommend - lovely little place to stay !
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was good, bed very comfortable and breakfast was great !

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Great value for money, great location :)
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I know it was mentioned that there were new cleaning staff hired so perhaps they are just getting used to it, but the room wasn’t as clean as it maybe could have been. We’re not a fussy couple but we did find lots of dust, hair/crumbs in the bedside drawer and someone’s old receipt next to the bed. We will definitely come back and have nothing but positive feedback but I felt this was important to share :)

    Great location, lovely welcoming staff and you really get a good value for money. Breakfasts are great and we enjoyed our stay. Simple hotel that does what you need it to.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    RUSTIC CHARM WITH SUPER SERVICE
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing to do with the Seven Stars - but I should have researched local taxis before arriving. One other factor - if you have mobility issues then the different levels might be a challenge.

    Location is perfect for all the Hay attractions plus walks along the river which is just around the corner. Fabulous breakfast with a highlight being the black pudding - excellent coffee. We had room 6 which could easily have take an adventurous family as there was a double bed & two singles - up three flights of stairs. Bathroom more than adequate. We arrived by taxi from Hereford for a wedding - so no need to use the parking. But getting a taxi to go to Brilley was a problem - Di & Jes tried valiantly to book one - in the end Di the owner took us to the Church in Brilley ( Thank you so much for such a delightful gesture) But that is Di & her friendly crew - just lovely people looking after their guests.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Lovely and cozy bed and breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service staff was so friendly. Lovely little bed and breakfast with a great price-value-ratio. We had room number 7 with a beautiful view. The Seven Stars even has a pool you can really swim in. For a bed and breakfast of this size this is remarkable. We enjoyed it.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Brilliant stay, pool was amazing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Because the room was quite small it would be helpful to have a little extra storage, like coat hooks or more coat hangers etc. Also there was no door mat which meant the floors got wet and dirty really quickly from us coming inside (rainy weekend) - didn't effect our stay at all, just a recommendation to make the room even better

    We had a lovely little room attached to the back of the indoor pool so we were able to get private access which was amazing. The room was small but nice, it was always quite humid in there which was to be expected being attached to the pool! Breakfast was delicious, staff were great and helpful and made a fuss of our pooch. Location in Hay was brilliant, close to everything needed

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    A comfortable stay in a very well located hotel.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The pool was nice but they've been hampered by healthy and safety regs so, through no fault of their own, it is rather restricted to use.

    We had a very friendly welcome. The room was bright and comfy. The location is amazing, right in the middle of town and it was great to be able to park our car at the back. The breakfast was amazing!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Very friendly staff fabulous breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although swimming was great to have it to ourselves we were in room 8 the noise in the morning from others was a disappointment

    Loved the opportunity to have the swimming pool and breakfast was 10 out of 10

    Stayed in April 2024

Showing 1 – 25

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