1-3 Lexham Gardens, Kensington and Chelsea, London, W8 5JL, United Kingdom
#902 of 1,005 hotels in London
Guests' ChoiceBased on 1826 hotel reviews
6.2Cleanliness
6.6
Comfort
6.5
Location
8.6
Facilities
6.1
Staff
8.4
Value for money
6.7
Free WiFi
7.5
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End of dialog contentReviewed: 4 June 2024
Yussuf
United Kingdom.Parking in the area is expensive. Carpet on the stairs and hallway is very old and doesn't look clean.
Room was clean and beds were comfortable
Stayed in May 2024
Reviewed: 31 May 2024
Piyush
IndiaThe rooms are very small.
Property was at good location
Stayed in May 2024
Reviewed: 29 May 2024
Swapnil
IndiaLocation is good.
Room is too small that too without AC. Even fan was not working. As weather was not that hot so could manage.
Stayed in May 2024
Reviewed: 27 May 2024
Dinesh
United KingdomVery small room, no place to work with laptop, WiFi, although worked well and usable, the signal strength was dropping at times. The shower water temperature control didn't work, it was either very hot or cold, and the power of the water coming out of the shower shower head wasn't as strong as I would have liked.
Closely located to metro stations, reception and room service staff excellent. The room was maintained clean
Stayed in May 2024
Reviewed: 26 May 2024
Sandra
GermanySome rooms were old or it was very noise inside.
The value for money was really good. The hotel was better than expected after reading the reviews.
Stayed in May 2024
Reviewed: 23 May 2024
Daniela
ItalyThe sink too small, The blue light filtering through the windows. Noises during the night (walls not soundproofed) and very early in the morning, due to works in progress next to the hotel. But with a mask and earplugs (which I forgot)everything would be solved
The excellent position, the price, the breakfast and design of the hotel, the staff. I only needed to stay one night for work and found it to be the ideal solution
Stayed in May 2024
Reviewed: 18 May 2024
Susan
United KingdomRoom needs updating
Location
Stayed in April 2024
Reviewed: 17 May 2024
Rachael
AustraliaNo fridge or desk to eat at. Didn’t have great blinds so was hard to sleep with jet lag. Very squishy, with marks and stains all over the floor and walls etc.
Amazing location.
Stayed in May 2024
Reviewed: 8 May 2024
Nicholas
JerseyThe room smelt
Convenient location
Stayed in May 2024
Reviewed: 1 May 2024
Stephen
United KingdomDouble room was clearly a single with a double bed pushed in
Location
Stayed in April 2024
Reviewed: 28 April 2024
Sadie
United KingdomWas dust in room, milk had gone off, can't use desk as no chair and one draw had no handle.
Was close to underground
Stayed in April 2024
Reviewed: 28 April 2024
Emad
Swedenthe facilities were either old or semi-broken
the place was good, pretty close to subway station
Stayed in April 2024
Reviewed: 25 April 2024
Stephen
United KingdomStayed in a single occupancy room, which was a little cramped, especially the en-suite bathroom. The wardrobe didn't have any clothes hangers.
Location good. Breakfast was a buffet which was satisfactory and gave a reasonable choice.
Stayed in April 2024
Reviewed: 22 April 2024
Ivo
CroatiaSmall room
Good location
Stayed in April 2024
Reviewed: 19 April 2024
Michelle
IrelandImages do not reflect what the hotel is like.
Nice location & friendly staff.
Stayed in April 2024
Reviewed: 12 April 2024
Virginie
Netherlandslocation
Stayed in March 2024
Reviewed: 5 April 2024
Cornelis
United Kingdomsome pillows had feather which caused allergies for one of my daughters
location was excellent
Stayed in April 2024
Reviewed: 5 April 2024
Lori
United StatesRoom was stuffy, but there was no fan or way to open the window. Shower water pressure was good. Room had a hair dryer. No fridge.
Stayed in April 2024
Reviewed: 4 April 2024
Steve
United KingdomJust better condition as it was advertised as boutique and looked better on the pictures, the 'delux' family room was just one room with 5 beds in
Staff were lovely, breakfast area and choice of food good, some a little cold, shame as rest was nice. Stairways are room decor are tired but beds and carpets were clean and very comfortable.
Stayed in April 2024
Reviewed: 22 March 2024
Grzegorz
PolandIt was really loud, even at night. Disturbing was not only the noise of farm equipment, but also of the nearby pub. Due to leaky windows, we could hear everything from the outside. Hotel rooms should be renovated already, as it needs some refreshment.
Location is great! Close to metro, Kenisgton Park, Hyde Park, Natural Museum History:) Nice to have room service daily
Stayed in March 2024
Reviewed: 18 March 2024
Jean
United KingdomRadiator leak which soaked carpet at bottom of bed. receptionist put down towels, but by morning they were saturated. Loose cracked tiles outside shower
Welcoming and helpful receptionist . Able to advise nearest bus to where we wanted to go. Clean and quiet room as requested. Branded tea/coffee and water in room.
Stayed in March 2024
Reviewed: 9 March 2024
Kat
United KingdomNoise at night (ear plugs saved me), smell from the shower pipe that reduced after taking shower.
Friendly staff, great location, easy access to the hotel 24h, nice building from outside (loads of character in a nice area), clean bedding, bed was comfortable too; kettle, hair dryer & tv all in working condition, good for 1 night, met my expectations. I loved the story about the woman spy residing here!
Stayed in March 2024
Reviewed: 7 March 2024
Heather
United KingdomFirst two nights, no sleep because of noise level from partying guests outside our rooms in court yard. But receptionist moved us to front rooms.
The lovley building and location.
Stayed in March 2024
Reviewed: 6 March 2024
Joy
United KingdomThe mattress was soggy and threw my back out. I was shocked that it was also a single bed.
It was a convenient location
Stayed in February 2024
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