54-62 Queens Promenade, Blackpool, FY2 9RP, United Kingdom
#53 of 247 hotels in Blackpool
Guests' ChoiceBased on 428 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.5
Value for money
9.1
Free WiFi
7.9
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End of dialog contentReviewed: 4 June 2024
Claretliz
United KingdomThe meals where excellent with plenty of choice
Stayed in June 2024
Reviewed: 2 June 2024
Michelle
United KingdomNothing
Good location and tram stop outside hotel lovely pool and the staff are a credit to the hotel. They are all friendly,helpful and always willing to help. The meal were lovely lots of choice. The room was spacious and spotlessly clean
Stayed in May 2024
Reviewed: 31 May 2024
Chrissy
United KingdomI wouldn't say negative but for the evening meal - the service was excellent but a bit too quick between courses.
Staff were very nice. The breakfast was really good.
Stayed in May 2024
Reviewed: 29 May 2024
Zoe
United KingdomThe 3 course dinner was exceptional and extremely tasty not too much but plentiful x The room was adequate for the price n nice n clean .The Hotel was very clean and well presented and everyone was very friendly .Will definitely stay again and it was nice to be away from the hustle and bustle of Blackpool Central but have easy access to a tram right outside .
Stayed in May 2024
Reviewed: 26 May 2024
Katherine
United KingdomHaving to book the pool
The staff was so helpful loved the food and warm swimming pool
Stayed in April 2024
Reviewed: 20 May 2024
Mark
United KingdomAn extra rasher of bacon would have been good
The breakfast was great and veey good service
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United KingdomThe premeir room was a bit small .and very hot .there was a fan in the room .
The hotel was clean and staff were very friendly and helpful. Food was excellent. I would definitely stay there again .
Stayed in May 2024
Reviewed: 7 May 2024
Michelle
United KingdomRoom a little old fashioned but was clean
Lovely inside, great food, friendly staff
Stayed in May 2024
Reviewed: 6 May 2024
Angela
United KingdomNothing at all
Everything! Facilities Staff Room Food Entertainment Shower View Fantastic!
Stayed in May 2024
Reviewed: 6 May 2024
Jenna
United KingdomMattress was little uncomfortable
Value for money and lovely meals and polite staff
Stayed in May 2024
Reviewed: 6 May 2024
Tammy
United KingdomVery clean friendly staff and lovely food
Stayed in May 2024
Reviewed: 30 April 2024
Bernard
United KingdomPOOR ENTERTAINMENT
GREAT ATMOSPHE RE FRIENDY STAFF VERY CLEAN
Stayed in April 2024
Reviewed: 25 April 2024
Tracey
United KingdomClean hotel, friendly helpful staff, from the reception, dining area and cleaning. great entertainment, value for money exceptional
Stayed in April 2024
Reviewed: 13 April 2024
Robert
United KingdomThat the lift not working at our end of hotel 😕
Room great meals excellent staff very helpful enjoyed our stay 😀
Stayed in April 2024
Reviewed: 13 April 2024
Sally
United KingdomLittle niggles- chairs in the bedroom squeaked. It would have been good if there had been USB ports uncorperated in the sockets. There was an awful smell in the bathroom - possibly from the drain. Housekeeping dealt with it as soon as we reported it.
Everything! Updated room was spacious, clean and comfortable. Water pressure in the shower was really good. The food was varied and hot meals were hot. Staff were polite, friendly and helpful. The day trip mid-week was a pleasant surprise...even though it rained. Furnishings in the public areas were plush and very comfy, with a choice of sofas and chairs. Entertainment was varied every night.
Stayed in April 2024
Reviewed: 12 April 2024
Elaine
United KingdomNothing
We only stayed one night but we thought the staff were brilliant .
Stayed in April 2024
Reviewed: 9 April 2024
Elizabeth
United KingdomNothing
All staff couldn't do enough. Lovely,polite &friendly. Meals delicious and plenty. No problem if asking for extras. Waiting staff so polite and efficient. Cleaners are friendly and good at their job. Bar staff professional and friendly . Reception helpful. Would recommend for all ages.
Stayed in April 2024
Reviewed: 8 April 2024
Richard
United KingdomWe enjoyed the food, views, facilities (including a pool and hot tub), the close proximity of the hotel to all the actions in the town, and the friendly staff and hotel guests. The bus and tram stops were literally just across the street from the hotel. We'd definitely book again!
Stayed in April 2024
Reviewed: 6 April 2024
Karen
United KingdomThe rooms available above the entertainment centre may not be suitable for people that would like to retire before the artists/DJ have finished their performance for the night. Anyone that would require less noise or have a child with them would be advised to ask for a room in a quieter part of the hotel. Other than this I cannot fault anything about the property.
Swimming pool, cleanliness, excellent staff
Stayed in April 2024
Reviewed: 26 March 2024
Chrissy
United KingdomNOTHING
EXCEPTIONAL !! LOVED EVERYTHING ABOUT THIS HOTEL Staff were very nice, the food was amazing, the entertainment really good.
Stayed in March 2024
Reviewed: 22 March 2024
Julie
United KingdomBig tables in the entertainment room
Spotless
Stayed in March 2024
Reviewed: 19 March 2024
Tapping
United KingdomSee above
5 star quality for 2 star prices. Fantastic staff both friendly and knowledgeable. Great food a plenty of choices, Great entertainment. Fantastic ambassador's for BLACKPOOL
Stayed in March 2024
Reviewed: 15 March 2024
Aileen
United KingdomEverything was fine
Breakfast was very good, same table for your stay so no waiting
Stayed in March 2024
Reviewed: 14 March 2024
Simon
United KingdomOnce the external work is completed I can’t of anything I didn’t like
Very clean and updated with good quality decor
Stayed in March 2024
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