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  5. Reviews of The Sherwood Palm Hotel, Torquay Beach

Reviews of The Sherwood Palm Hotel, Torquay Beach 3 stars

Sherwood Hotel, Torquay, TQ2 5HP, United Kingdom

#44 of 44 hotels in Torquay

Guests' Choice

Review score

Based on 610 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.3

  • Location

    7.9

  • Facilities

    4.6

  • Staff

    6.3

  • Value for money

    5.7

  • Free WiFi

    3.9

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Showing 1 – 25

  • Reviewed: 8 January 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in January 2024

  • Reviewed: 29 August 2023

    5.0
    Cheap and quirky!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly it was looking very tired and could do with a few quid spent on it.

    Great location and plenty of parking

    Stayed in August 2023

  • Reviewed: 27 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms out dated. Bedding stained and ripped Constant smell of canibis No spoons for your tea/coffee To noisy Not a sea view as advertised Mold in places on windows and on hanging picture frames. First appearance was a mess rubbish and weeds all over the car park, needed a good tidy up.

    The location, near the beach and local bars.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    3.0
    It was poor.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In the booking there was air conditioning included for every room but only had 2 fans out of four needed. The cleaning of the outdoor benches was not good and the Wi-Fi was only in the lounge which did not work and if it did it was extremely slow. Also the staff was not quite nice.

    It had a nice location and the car park was free.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    My feet were black from the floor and the the manager or person that checked us in was rude and abbrupt

    Stayed in July 2023

  • Reviewed: 10 July 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    bathroom bad vary poor

    location is goods

    Stayed in July 2023

  • Reviewed: 9 July 2023

    3.0
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar,no restaurant, no lifts just your room.very dated

    Close to the town

    Stayed in July 2023

  • Reviewed: 17 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Property needs updating.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    5.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Needs updating & could do with some food & drinks

    Close to the beach & bars

    Stayed in June 2023

  • Reviewed: 1 June 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff not very communicative. No wifi. No tv as ariel broken. Ripped wall paper. Plugs not working by bed. No double glazing. To be honest myself and 13 year old son didn't like much

    Great location. Sea view. Free parking.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ok

    Ok

    Stayed in April 2023

  • Reviewed: 22 May 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance to hotel is very dark, it needs brightening up. A lot of areas are very dated, it needs a good refurbishment. The room (63) was very basic, and had no cold water to the sink and no hot water to sink or shower before 7am. It would be nice if they offered a breakfast option.

    The location is good, close to the front. Car parking is free.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The door to my room was very weak and not secure at all The room wasn't very clean, no towels had to go and ask for the towel then it wasn't clean

    Location

    Stayed in April 2023

  • Reviewed: 1 May 2023

    5.0
    Needs investment updating
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water and cistern in toilet creaking floorboards

    No breakfast

    Stayed in April 2023

  • Reviewed: 11 April 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very dated. My Daughter's family room was smelly and upon opening drawers there was a moldy sandwich and moldy oranges left in there. They got moved to a better room but the tv didn't work and when you have a child with you they want to watch tv in the room. The towels were dirty. Yet another complaint to reception. They gave my daughter clean towels and another tv which she had to take to the room herself and tune in but it still didn't work so gave up on that one.

    The location was perfect, very close to sea front.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not same quality as pictures but then for price cannot complain!

    Great location.

    Stayed in April 2023

  • Reviewed: 2 March 2023

    3.0
    Good location ok for money free parking could gold mine run properly
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Better owners needed fast they don’t seem to have any standards

    The room and whole hotel did not look hoovered get some cleaning staff Jesus carpet was filthy money behind tv dirty plate in windows sill carpet unclean marks on wall bedside tables the only plus side was the bathroom and bedding was clean

    Stayed in February 2023

  • Reviewed: 20 February 2023

    5.0
    could do with a bit of a revamp
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    no Wi-Fi, a extremely bright led light outside lit up the whole room, so was hard to get to sleep

    it was right next to the beech, car park was free, staff were friendly, checkout at 11.

    Stayed in February 2023

  • Reviewed: 18 January 2023

    5.0
    Could be so much better
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor not hovered, bottle lids salt & pepper sachets down by the cabinet, top draw full of crisps packets, t cup all sticky, curtains hung off one rail when there were two & they wouldn’t close.mattress like the titanic & just sank…

    Location

    Stayed in January 2023

  • Reviewed: 5 January 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room very dated, massive gap between door and door frame (could see into our room from corridor), no sound proofing, taps only ran luke warm so couldnt drink cold water. glass on floor by bed, bottle tops and used straws under and around bed. TV didnt work. Staff didnt seem very welcoming. We tried to check in at 2pm told to come back after 4pm. Lots of people complaining when checking in.

    Beds were really comfy

    Stayed in January 2023

  • Reviewed: 31 December 2022

    4.0
    The staff was pleasant location good free parking but the hotel needs renovating and a good cleaner
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don't believe the room had been cleaned ! It definatley needs improving. Although it didn't cost a lot to stay for the night . The cups were stuck on the saucers no milk or sugar just 2 sachets of coffee and tea left still water in the kettle couldn't fill kettle very well. The bathroom looked like it had been renovated but it was still not clean there was hairs in the bed. If this hotel was on 4 in the bed they would have confirmed it !

    Location and free parking

    Stayed in December 2022

  • Reviewed: 5 December 2022

    5.0
    Get what you pay for :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was really noisy when people went into there rooms which sent a gust of wind making our door bang which was annoying! also no wifi?

    Location was ace! only a short journey into town and parking is free when you give your reg details inside. don’t pay for it at the meter in the actual car park! The lady at the desk was really sweet and talkative :)

    Stayed in December 2022

  • Reviewed: 5 December 2022

    5.0
    bed was comfortable and location makes up slightly for the room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    bed sheets we dirty. no toilet roll and also there was the last persons rubbish in our bin.

    easy to get the the event we attended and car parking included.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    3.0
    Very disappointing, even for the price.
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel really needs upgrading. Lots of work needed to the rooms. Bathroom was very small, had to navigate around the hand basin to sit on the toilet. The toilet flush was broken and the shower was stained with mold. Shower only big enough for a child or small adult, I couldn't get into it. The bed was old and made so much noise I thought it was going to break every time I moved. Tea and coffee provided in the room but cups we're stuck to the saucers had to try and wash them before use and there were no teaspoons. Lounge was closed and dining room closed.

    Good location close to the sea front.

    Stayed in December 2022

Showing 1 – 25

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