5 West View Building B, Hatfield, AL10 0PJ, United Kingdom
#17 of 19 hotels in Hatfield
Guests' ChoiceBased on 1070 hotel reviews
5.7Cleanliness
6.4
Comfort
6.4
Location
7.3
Facilities
6.1
Staff
6.7
Value for money
6.8
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Christian
United KingdomRug was wet and bed was not in good shape
Stayed in May 2024
Reviewed: 9 May 2024
Beth
United KingdomNo where to park as someone blocked entrance. Not liking to pay to watch t.v needs to be free as your paying a good price for your stay. No cutlery for us to eat only spoons. Room was far to hot need different blind not black.
Comfortable bed. Easy to access the room. Not far from the shops.
Stayed in May 2024
Reviewed: 7 April 2024
Ngaikure
GermanyYes
Yes
Stayed in March 2024
Reviewed: 3 March 2024
Haroon
United KingdomMattress was not comfortable at all ... It looks like its very old . Because even mattress spring hurts your body .
Stayed in March 2024
Reviewed: 21 February 2024
Robin
United KingdomRoom was cleaned and warm enough
Had to get breakfast at shorter distance and location not far from the main road which made my transport easy
Stayed in February 2024
Reviewed: 25 January 2024
Iaz
United KingdomShared bathroom/toilet facilities
Room had everything for cheap basic stay
Stayed in January 2024
Reviewed: 8 January 2024
Victorw1
United KingdomInitially, didn't get given correct room as paid for- i.e. an en suite with private bathroom. To be fair though, upon my complaint, owner/caretaker did state they would have moved us into the correct room had we stayed the full 2 nights we paid for; but wasn't required in the end as we checked out early.
Pretty much what is says on the tin in terms of value for low payment. No luxury and straight to the point accomodation
Stayed in January 2024
Reviewed: 11 December 2023
Carlos
United KingdomMattress wasn’t very comfortable and was springy, radiator didn’t put out enough heat to warm up the room, TV didn’t work and the positioning of it right above the bed where our heads were would have made it impossible to watch even if it did work, walls were thin enough that we could hear people snoring which made it difficult to fall asleep.
Easy to access, parking was also available
Stayed in December 2023
Reviewed: 4 December 2023
Raeleen
United KingdomThe room unfortunately smelt of cigarettes and there did not seem to be hot water
The room had everything I needed
Stayed in December 2023
Reviewed: 28 October 2023
Jennifer
United KingdomGenerally shabby with poor quality furniture etc
Breakfast not provided
Stayed in October 2023
Reviewed: 26 October 2023
Bidur
United KingdomThe Bed was a bit smelly, it felt like the bed sheet hadn't been changed. I am really disappointed, otherwise other aspects of the room were good. The toilet and shower were clean. But the bed sheet & pillow didn't look recently washed cor cleaned.
It was very convenient, parking on site and accessible.
Stayed in October 2023
Reviewed: 16 October 2023
Richard
United KingdomEmails for details went into works SPAM , so nothing upon arrival save a WhatsApp number, got in and noticed no toilet roll or towels ( all explained in the emails) -note to self check more at booking! buyer be aware ! -Noise from other guests, banging doors at early hours not good. Bed had what felt like an old mattress and was squeaky and soft. Honestly wont stay again , an economy too far.
The location was good for Hatfield
Stayed in October 2023
Reviewed: 3 October 2023
Henry
NigeriaPayment options
Stayed in September 2023
Reviewed: 25 September 2023
Ginny
United KingdomWasn’t clean toilet seat broken Damp smell
Location
Stayed in September 2023
Reviewed: 5 September 2023
David
United KingdomEverything is hands off, I didn’t receive the information email about which room we were in and the door code as I had no internet. So had to piggyback someone’s WiFi when I got there. The owner responded immediately however.
Cheap, cheerful, no frills.
Stayed in September 2023
Reviewed: 4 September 2023
Navin
IrelandCheck out time 9 am
Fully equipped kitchen
Stayed in September 2023
Reviewed: 31 July 2023
Trust
ZimbabweNo toilets in rooms,sharing one toilet and bathing rooms being downstairs yet i was staying first floor
Stayed in July 2023
Reviewed: 25 July 2023
Hugo
United Kingdomparking useless, cleanliness of the place
the price
Stayed in July 2023
Reviewed: 22 July 2023
Adrian
United KingdomBlind was broken during my visit so that was difficult to use. TV is for rental only, requiring deposit to allow you to use.
A cheap room with mixed facilities. Bring your own tea/coffee, towels and toilet roll - shared bathrooms and shower. But room has a fridge, kettle and microwave.
Stayed in July 2023
Reviewed: 14 July 2023
Alex
United KingdomDamp smell Wi-Fi wasn’t working
Easy access comfy bed
Stayed in July 2023
Reviewed: 9 July 2023
Lukasz
United KingdomCheap and location
Stayed in July 2023
Reviewed: 9 July 2023
Lukasz
United KingdomCheap and location
Stayed in July 2023
Reviewed: 1 July 2023
Salomey
United KingdomPlease reply messages
I didn’t ask for breakfast
Stayed in July 2023
Reviewed: 24 June 2023
Daniel
United KingdomThe room was a bit worse for wear but it was expected at this price, the toilet seat was hanging on but I've got no big issues to it.
It did what it needed to do. In the town centre, not hard to get to and was a nice chill place after a long day. Also they left some water and a coke can on the bed which I highly appreciate!
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content