Linden Park Road, Royal Tunbridge Wells, TN2 5QL, United Kingdom
#15 of 39 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 821 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.2
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End of dialog contentReviewed: 30 April 2024
Martin
GermanySound insulation isn’t the best but that is to be excused by the fact that it’s an older building. Bed could be a little longer but otherwise was very comfortable. Food is good however slightly overpriced.
Very good breakfast in both quality and quantity. Staff very friendly and helpful. Room was large and well equipped (iron and and ironing table, nice closet). Nice interior in both the restaurant and the hotel area.
Stayed in April 2024
Reviewed: 29 April 2024
Jane
United KingdomNothing to dislike
Good atmosphere comfortable room
Stayed in April 2024
Reviewed: 28 April 2024
James
United KingdomWas comfortable and great location, staff very friendly
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
United KingdomBreakfast was superb.. you really could have been in the USA
Stayed in April 2024
Reviewed: 22 April 2024
Jennifer
United KingdomWould always be great in hotels to have a spare sheet or thinner duvet in the room for those who get too warm in bed
The theming was a lot of fun and we enjoyed a good breakfast amid reminders of the Wild West.
Stayed in April 2024
Reviewed: 20 April 2024
Tim
United KingdomMusic too loud in restaurant and beer too expensive
Good clean rooms
Stayed in April 2024
Reviewed: 16 April 2024
Helen
United KingdomThe staff were friendly and attentive nothing wad to more trouble the food was amazing
Stayed in April 2024
Reviewed: 14 April 2024
Hanna
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomThis is very minor but more choice of pods for drinks machine in room.
Breakfast choices exceeded expectations, staff were really friendly and helpful. Re location it met our needs perfectly.
Stayed in April 2024
Reviewed: 3 April 2024
Rhiann
United KingdomN/A, all fab!!
Real authentic looking American bar. Beautiful decor, clean, amazing staff- all so friendly and personable. Great location, 5 minute walk to the pantiles. Near shops. Lovely big room and bathroom. Restaurant area had country music on all the time which was fab, really cool decorations and furniture. Amazing food, tasted fresh and delicious. Will definitely come back and recommend to anyone.
Stayed in April 2024
Reviewed: 2 April 2024
Paul
United KingdomClean comfortable rooms, friendly staff. Superb breakfast.
Stayed in February 2024
Reviewed: 31 March 2024
Lucy
United KingdomNothing really
Breakfasts good. Staff friendly. Location good for town. Overall very happy with stay.
Stayed in March 2024
Reviewed: 17 March 2024
Teresa
United KingdomVery clean, staff lovely and helpful, Food very good! Central to shops and had parking for guests! Brilliant x
Stayed in March 2024
Reviewed: 16 March 2024
Robert
United KingdomVery Strategic for the steam train station and close to the Pantiles, ideal location, friendly staff and satisfying breakfast. Ah, amazing shower too, really nice and large bathroom
Stayed in March 2024
Reviewed: 12 March 2024
Kathy
United Kingdomon a return visit would ask for a room at the back as the road noise very loud
location perfect for town plenty of parking
Stayed in February 2024
Reviewed: 7 March 2024
P
United KingdomCan't think of anything that I would have changed
Lovely stay at Smith and Western. The room was comfortable and had everything we needed, good food and lovely friendly staff.
Stayed in March 2024
Reviewed: 3 March 2024
Matthew
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 1 March 2024
Graham
United KingdomNothing
The Western theme was done so well, the food excellent and the staff went above and beyond to make our stay enjoyable.
Stayed in February 2024
Reviewed: 23 February 2024
Helen
United KingdomThe decor was a bit dated in some areas.
The staff were lovely and couldn’t do enough for us. It was clean and the room was quite spacious. The breakfast was delicious.
Stayed in February 2024
Reviewed: 20 February 2024
Daniel
United Kingdomthe music in the bar/restaurant was a little too loud. but that didn't stop from enjoying it.
the room was lovely, not too big, not too small, the décor was brilliant. the food, both in the evening and at breakfast was very good. the staff were very friendly and helpful. all in all a great experience and will be going again.
Stayed in February 2024
Reviewed: 18 February 2024
Kerr
United KingdomI had to leave early on Sunday to catch a flight from Gatwick and it would have been great to have breakfast available earlier than the 9am scheduled time. That said the staff did allow me to collect cereal, milk and croissants to take to my room the night before, which really helped.
Quirky ambience. Well presented and maintained rooms. Proper coffee available!
Stayed in February 2024
Reviewed: 15 February 2024
Matthew
United KingdomGreat place. Third time Ive stayed there. Think that says it all.
Stayed in January 2024
Reviewed: 5 February 2024
Lorraine
United KingdomNot having a lift as had goggled hotel which said you did and I walk with crutches
The whole decor theme through out excellent staff food was great
Stayed in February 2024
Reviewed: 4 February 2024
Paige
United KingdomVery good vibe and amazing accommodating staff Great theme throughout and stunning food for value
Stayed in February 2024
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