Linden Park Road, Royal Tunbridge Wells, TN2 5QL, United Kingdom
#15 of 40 hotels in Royal Tunbridge Wells
Guests' ChoiceBased on 829 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
8.2
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End of dialog contentReviewed: 17 May 2024
Anthony
United KingdomCoffee from machine in room is terrible. Drink the tea instead!
Nice stay, staff really helpful and go out of their way to make you feel comfortable. Breakfast was amazing.
Stayed in May 2024
Reviewed: 12 May 2024
Alan
United KingdomVery good choice
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
NorwayDuvet too thick
Friendly staff.
Stayed in May 2024
Reviewed: 6 May 2024
Wayne
United KingdomExcellent staff. Restaurant/food was good and the free breakfast.
Stayed in May 2024
Reviewed: 5 May 2024
John
United Kingdomfakey scrambled eggs fakey guacamole. sink was blocked. decorations advertised root beer, but they didn't actually serve it
the western theme very fun. coffee machine in room a bonus. decent sized room. Ordered extras at breakfast and wasn't charged
Stayed in May 2024
Reviewed: 4 May 2024
Jackie
United KingdomThere was a little noise from the bar during the evening but this settles down fairly early and then it was very peaceful for sleeping
Loved the western theme. Had dinner and breakfast at the hotel and really appreciated the relaxed approach to breakfast options and lunch time checkout time as standard
Stayed in May 2024
Reviewed: 30 April 2024
Martin
GermanySound insulation isn’t the best but that is to be excused by the fact that it’s an older building. Bed could be a little longer but otherwise was very comfortable. Food is good however slightly overpriced.
Very good breakfast in both quality and quantity. Staff very friendly and helpful. Room was large and well equipped (iron and and ironing table, nice closet). Nice interior in both the restaurant and the hotel area.
Stayed in April 2024
Reviewed: 29 April 2024
Jane
United KingdomNothing to dislike
Good atmosphere comfortable room
Stayed in April 2024
Reviewed: 28 April 2024
James
United KingdomWas comfortable and great location, staff very friendly
Stayed in April 2024
Reviewed: 25 April 2024
Christopher
United KingdomBreakfast was superb.. you really could have been in the USA
Stayed in April 2024
Reviewed: 22 April 2024
Jennifer
United KingdomWould always be great in hotels to have a spare sheet or thinner duvet in the room for those who get too warm in bed
The theming was a lot of fun and we enjoyed a good breakfast amid reminders of the Wild West.
Stayed in April 2024
Reviewed: 20 April 2024
Tim
United KingdomMusic too loud in restaurant and beer too expensive
Good clean rooms
Stayed in April 2024
Reviewed: 16 April 2024
Helen
United KingdomThe staff were friendly and attentive nothing wad to more trouble the food was amazing
Stayed in April 2024
Reviewed: 14 April 2024
Hanna
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomThis is very minor but more choice of pods for drinks machine in room.
Breakfast choices exceeded expectations, staff were really friendly and helpful. Re location it met our needs perfectly.
Stayed in April 2024
Reviewed: 3 April 2024
Rhiann
United KingdomN/A, all fab!!
Real authentic looking American bar. Beautiful decor, clean, amazing staff- all so friendly and personable. Great location, 5 minute walk to the pantiles. Near shops. Lovely big room and bathroom. Restaurant area had country music on all the time which was fab, really cool decorations and furniture. Amazing food, tasted fresh and delicious. Will definitely come back and recommend to anyone.
Stayed in April 2024
Reviewed: 2 April 2024
Paul
United KingdomClean comfortable rooms, friendly staff. Superb breakfast.
Stayed in February 2024
Reviewed: 31 March 2024
Lucy
United KingdomNothing really
Breakfasts good. Staff friendly. Location good for town. Overall very happy with stay.
Stayed in March 2024
Reviewed: 17 March 2024
Teresa
United KingdomVery clean, staff lovely and helpful, Food very good! Central to shops and had parking for guests! Brilliant x
Stayed in March 2024
Reviewed: 16 March 2024
Robert
United KingdomVery Strategic for the steam train station and close to the Pantiles, ideal location, friendly staff and satisfying breakfast. Ah, amazing shower too, really nice and large bathroom
Stayed in March 2024
Reviewed: 12 March 2024
Kathy
United Kingdomon a return visit would ask for a room at the back as the road noise very loud
location perfect for town plenty of parking
Stayed in February 2024
Reviewed: 7 March 2024
P
United KingdomCan't think of anything that I would have changed
Lovely stay at Smith and Western. The room was comfortable and had everything we needed, good food and lovely friendly staff.
Stayed in March 2024
Reviewed: 3 March 2024
Matthew
United KingdomNothing
Everything
Stayed in February 2024
Reviewed: 1 March 2024
Graham
United KingdomNothing
The Western theme was done so well, the food excellent and the staff went above and beyond to make our stay enjoyable.
Stayed in February 2024
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