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Reviews of Sorrento Hotel & Restaurant 3 stars

196 Cherry Hinton Rd, Cambridge, CB1 7AN, United Kingdom

#17 of 36 hotels in Cambridge

Guests' Choice

Review score

Based on 1617 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 15 May 2024

    9.0
    This was a pleasurable stay, ideal for one or a few nights. I would highly recommend the Sorrento.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The only negative aspect was that I could smell cigarette smoke in the stairwell leading to my room. However, the smell did not reach into my room. So, this was only a minor issue.

    The breakfast was outstanding. The staff were friendly, available and helpful. The room was of a good standard and more than met my needs. The free car park was very helpful and the location of the hotel was ideal for my needs.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Beautiful hotel with good restaurant. Staff all helpful and cheerful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    High standards of service. Easy car parking. Good breakfast.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Lovely family run business with good restaurant on site.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was further away from Central Cambridge than I’d realised. Taxis were 7-8 pounds but there was a bus stop close by.

    We had a quiet ground floor room with a bath. The staff were very helpful and there was a good Italian restaurant on site.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    It served its purpose.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    All good

    Had an early morning appointment at addenbrooks hospital so this hotel was close enough to not worry about getting stuck in traffic. Room and breakfast were good.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    I needed three night accommodation in Cambridge , this place fitted the bill just fine .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I had a problem with the safe in my room . But when I mentioned this at reception , I was given a key to the safe so the problem was solved without any hassle . The two small things that I didn't appreciate were as follows ; the shower curtain was too short . Meaning that water splashed onto the floor . The bath towel was too small for my liking . Not exactly deal breakers , but a couple of things that could be better .

    There was a buffet breakfast with a decent choice . It was served in the restaurant between 7.30 and 9.30 . There is an Italian themed menu for other meals . I dined there one evening , where I had a good pizza and very good ice cream . The hotel was in walking distance from the rail station , which was important for me . There is a pub across the road , and there are a variety of fast food shops close by .

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast as good as you get - lots of choice, smiling service, delicious fresh fruit, creamy yogurt for me and hot food perfect and plentiful for my husband. Location easy to find, 2km from centre if you wanted to walk, spacious well lit free car park. Lovely dining room/restaurant with top class pizzas. Helpful friendly staff. Comfy large bed.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very comfortable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Shower cubicle was rather tight.

    All staff were very friendly and helpful. Excellent house keeping. Small details tell a story. Very clean and comfortable room.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Great staff. Family-style Italian restaurant and hotel. Nice stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit noisy as the room was near to the toilets of the restaurant. The shower barely worked.

    I had a great room (127) with a jacuzzi bath and a sauna. The gentleman on reception was really friendly. The breakfast was good.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Comfortable stay with a decent authentic Italian restaurant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really it’s just a decent place but not outstanding

    Reasonable value with a decent restaurant and friendly staff

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Simple. The staff know me

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small and friendly . Good location.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    I’ll come again hopefully in 2024!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Complete refurbishment from my last stay in 2022. But old brown wardrobes and dresser spoil the impression and room very dark with curtains fixed half drawn…bathroom cramped but well done out.

    Friendly staff. Good breakfast.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Great end to a cycle touring trip with excellent restaurant food / wine
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great restaurant Quiet location Bicycle wash facilities and parking

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't like it that we were downstairs next to the main door, so couldn't have the window open....got very warm in there, maybe should supply a fan in the room. Shower temperature wasn't good when we used it, but that could be due to other guests using theirs at the same time. Also it's not a four poster bed as shown in pictures.

    Loved the Jacuzzi and Spa, breakfast was also very nice.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Would definitely re-book.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Good food, very clean, comfortable and helpful, friendly staff.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Hotel with comfy room, scrumptious breakfast and kind staff, right on Cherry Hinton road, Cambridge
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The cleaning staff were quite loud and noisy. I was trying to sleep post night shift but woke up due to the disturbance. They are probably not used to customers being around during the daytime.

    Well sized room with all amenities including a fridge in the room. Very well located if working at Addenbrookes with parking facilities. The proprietor of the hotel is very attentive to your needs and very kind. First hotel where I felt pampered when it came to breakfast.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Nice hospitality but dated building
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building was a bit dated

    The hotel was convenient for me that I had to be at the hospital very early in the morning. The staff was nice, they sorted a problem I had. However, the structure was very average

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    I was impressed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Squeaky pub sign next door, but not hotel s fault was

    Good breakfast. Freshly cooked eggs.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good hotel with friendly staff- fine for one night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a relatively small room which over looked the car park - could hear staff conversations and neighbours even with windows closed- shower not powerful

    Good location for getting into the city by bus or leisurely walk, breakfast ok, nice to have a fridge in the room.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    A little piece off Italy without the hassle off flying
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent and we intend on coming every year 4 wedding anniversary only down side was the shower temperature was extremely difficult to reach and water flow nr non existing

    Breakfast was excellent wide choice from hot and continental

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All the stuffmembers been very nice. Room had everything needed. I definitely would recomend it and stay again for my next visit!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    A really nice hotel, definitely recommend.
    • Business trip
    • Group
    • Single Room
    • Stayed 4 nights

    Breakfast was okay, especially the pastries, but I wish there were some fresh vegetables available in addition to the cooked/baked options .

    Well furnished, well arranged room with a comfortable bathroom. Good location close to the railway station and city centre, with a bus stop nearby. Very friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Very well priced and convenient hotel in Cambridge
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good location near Central area of Cambridge. Well furnished and decorated Friendly and helpful staff Comfortable room Plenty of Off street parking

    Stayed in March 2024

Showing 1 – 25

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