365-367 Promenade, Blackpool, FY16BJ, United Kingdom
#124 of 251 hotels in Blackpool
Guests' ChoiceBased on 902 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.1
Facilities
8.0
Staff
9.1
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 August 2023
Sallyann
United KingdomRadiators could have worked/been warmer Shower cubicles could be bigger as cannot turn around to wash hair New pillows
Pool table Sweet machines Bar variety options Breakfast option
Stayed in August 2023
Reviewed: 1 August 2023
Mark
United KingdomI didn't like the fact you had to pay for parking. Also breakfast is only a cooked breakfast Fri-sun and "continental" mon to Thurs.
The hotel is situated inbetween the central and south piers, so a great location. It has a nice family feel to it
Stayed in July 2023
Reviewed: 31 July 2023
Jamie
United KingdomExcellent location and Sam and his team provided a great service during our stay.
Stayed in July 2023
Reviewed: 30 July 2023
John
United Kingdomcouple of minor things tv reception wasn't the best neither was the WiFi(same as most places we have stayed in Blackpool)kids have their tablets and usually download programmes and films to watch when away.from home so wouldn't stop us staying next time we go to Blackpool
very easy to get to all the attractions only 10-15mins walk in each direction.Staff were all attentive couldn't have been any nicer(i had read reviews before booking that the owner wasn't very nice but couldn't have been any nicer to us).Good breakfast to set us up for the day
Stayed in July 2023
Reviewed: 30 July 2023
Medland
United KingdomThe only thing that lets it down slightly is the bar closing quite early (10/10.30pm) and not much in the way of entertainment, but it is perfect for couples and families. As I said, it only lets it down a little, but if you prefer a hotel thats quiter of a night time, this is for you.
Location very ideal, about half way between the tower and the pleasure beach with a tram stop across the road from the hotel. We arrived and the owner immedietely popped out to help us park for the weekend. All staff were extremely polite and friendly and couldn't do enough to help. Great with our boys. Lovely room, clean and cozy, perfect for when you come back to the room after the evening out. Breakfast was brilliant, can have as much as you like as long as you don't waste. Thats very fair IMO. Bar area spacious, with games room and overlooking the seafront. Dining room cozy but well spread out. Plenty of room for walking in and out to get your tea, cereal etc. Brilliant stay and would definitely stay again. Check in and check out was smooth.
Stayed in July 2023
Reviewed: 24 July 2023
Melanie
United KingdomRequested first floor as i have disability they replied and said yes all sorted but put us on top floor
Staff were really polite and helpful hotel very clean breakfast was amazing and location great
Stayed in July 2023
Reviewed: 17 July 2023
Sandra
United KingdomLovely breakfast, staff friendly and helpful. Basic clean hotel in good location for pleasure beach and sandcastle. We had a great stay.
Stayed in July 2023
Reviewed: 9 July 2023
Alison
United Kingdomnothing wrong for us
Lovely staff , very comfortable nights sleep room spotless, nice bar area , Lovely breakfast and fantastic location we would definitely stay again great value night away
Stayed in July 2023
Reviewed: 8 July 2023
Sean
United KingdomI’ve booked online staff was very good. Didn’t mention you had to pay extra for parking. Got a good deal on the breakfast. Staff was really helpful. Will go back again and recommend it cheap drink in the bar to
Stayed in June 2023
Reviewed: 7 July 2023
David
United KingdomWindows in our room did not shut properly due to broken catches so draughty needs coat hooks putting somewhere in the room and a big gab under the bedroom door
Breakfast was spot on, and the staff were very polite and attentive. The bar area is great to just sit and have a drink. Watch the sunset, and the bar prices are very reasonable. The location was great for pleasure Beach and for the train station .
Stayed in July 2023
Reviewed: 6 July 2023
Stephen
United KingdomToilet in room 7 was too small.
Location and cleanliness was very good. Staff friendly.
Stayed in July 2023
Reviewed: 5 July 2023
Pauline
United KingdomOn arrival i found it hard to get into the Hotel, their is no doorbell. The key to the front door was hard to turn. The tv in my room had a line running through it which spoiled the picture. The Hotel does not do cooked breakfast in week only at weekends. Breakfast is ceriels toast, coffee and orange juice.
The shower was very good, tea coffee and milk were provided and you get get more from reception if you ran out. The Hotel is near tram stop for pleasure beach and Blackpool. The staff were very nice.
Stayed in July 2023
Reviewed: 4 July 2023
Nikki
United KingdomIf we had to be picky, the shower in the room stank of smoke & was really cold, Luke warm at best. Wasn’t an enjoyable shower. Paid for breakfast, we missed one day (our own fault) and 2nd day there was only toast / cereal on offer. Little disappointed with this. Chef was lovely though!
Super warm welcome, checked in quickly. Room was clean & tidy, actually could smell the cleaning products which was a huge bonus. Great location. Bar was great. Hosts absolutely lovely.
Stayed in July 2023
Reviewed: 4 July 2023
Saima
United KingdomWater was not very warm from the sink and shower, draft coming from window in bedroom. Dirt on skirting boards and at the side of bed, mattress was slanting and quite old. Had to pay £10 parking per vehicle.
Convenient location
Stayed in July 2023
Reviewed: 2 July 2023
Alan
United KingdomI didn't like the fact my shower was held up by a curtain pole rail, every time I showered I had to try and wash myself at the same time as holding the shower above my head
The owner was really nice and the staff were very helpful.
Stayed in July 2023
Reviewed: 29 June 2023
Carolanne
United KingdomOriginally booked expecting breakfast in what was paid but had to pay separate but was reasonable and nice breakfast to be fair that is the only thing everything else all good clean and staff lovely
Stayed in June 2023
Reviewed: 16 June 2023
Elizabeth
United KingdomBuffet breakfast we prefer
Breakfast ok
Stayed in June 2023
Reviewed: 13 June 2023
Tomekdylo
United KingdomVery small car park and lots of birds
Nice clean and near the beach place for relax. Lots of attractions around this place.
Stayed in June 2023
Reviewed: 9 June 2023
Kennedy
United KingdomSea view , comfy bed, madw`
Stayed in June 2023
Reviewed: 4 June 2023
Kelly
United KingdomThe proximity of the hotel . The sea view
Stayed in May 2023
Reviewed: 23 May 2023
Vivienne
United KingdomSeems very family oriented, which I love as our young granddaughter tagged along with us and it was unexpected and they where extremely accommodating pleasant and didn’t mind. Thank you
Breakfast great time could of been a little later or extended maybe but really good nothing was to much for them went above and beyond.
Stayed in May 2023
Reviewed: 22 May 2023
Roberts
United KingdomNone
All of it
Stayed in May 2023
Reviewed: 21 May 2023
Simon
United KingdomBed was OK but squeaky.
Staff were welcoming. Polite and friendly.
Stayed in May 2023
Reviewed: 12 May 2023
Sharon
United KingdomBe better if the bar had better opening hours.
Spacious comfortable room, new carpeting, immaculate bedding & towels. Staff are lovely, very pleasant. Selection of cereal, juice, tea & coffee as well as full English plus as much toast as you want.
Stayed in May 2023
Reviewed: 8 May 2023
Zoe
United KingdomThe mattresses weren't very comfortable
Had a lovely stay, staff were very helpful and pleasant.
Stayed in May 2023
Zutphen, Netherlands
Astrakhan, Russia
Honfleur, France
Madisonville, USA
Menaka, Spain
Naousa, Greece
Boracay, Philippines
Cefalù, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content