Talbot Lane, Gravesend, DA10 1AZ, United Kingdom
#3 of 22 hotels in Gravesend
Guests' ChoiceBased on 3848 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.5
Staff
8.8
Value for money
8.7
Free WiFi
7.6
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End of dialog contentReviewed: 9 May 2024
Westie69
United KingdomIt did feel quite like the quilt wasn't quite big enough at times, maybe because at home we buy a bigger quilt than the size of the bed. Whilst I liked the bar/ restaurant I did not like the fact that young children were running around the bar area completely unaccompanied by anyone. This should concern you too because if something happened to them you can guarantee the parents would blame you. At one point two Dads also placed their children onto the actual bar. Those children could have had goodness knows what on their shoes that is then contaminating the bar area. The bar staff should have asked them to be put back on the floor. Also the bar staff did not wipe that surface down after they left either... not good. We decided to leave the bar and come back when we were due to have dinner and so went to the Co-op to get a couple of bottles of wine and a bag of ice and stay there right up until our booking. I know parents' usual response is 'I bet you don't have kids?', even if I did, I would not allow them to disrespect the place or other customers.
The room was a good size with useful features like USB sockets for charging our mobiles on both sides of the bed. This makes a nice change as you don't always get that. I liked the bar/ restaurant general atmostphere, but I do have a negative about it too which I will put below. We were both glad that we chose to book for dinner later though. The restaurant staff worked really hard, absolutely non-stop, they do you a huge credit. There was also a chap singing in the restaurant area, and we both wanted to say how good he was, not a bad singer. We both liked the breakfast, the quality of the
Stayed in May 2024
Reviewed: 8 May 2024
Dmitry
United KingdomGemma was absolutely fantastic. She helped me to resolve the issue with the room. She absolutely loves her job and is willing to walk the extra mile for the customer. 5 out of 5 service. Thanks 👍
Stayed in May 2024
Reviewed: 6 May 2024
Kristian
United KingdomPerfect location if you’re visiting Brands Hatch for any event, pub & shop very close to the hotel.
Stayed in May 2024
Reviewed: 4 May 2024
Kevin
United KingdomVery clean. Food is good to.
Very happy and helpful
Stayed in May 2024
Reviewed: 3 May 2024
Rebecca
United KingdomCustomer service.
The location.
Stayed in April 2024
Reviewed: 3 May 2024
Dickson
United KingdomNice room
Stayed in April 2024
Reviewed: 1 May 2024
Maria
United KingdomNot clear where to pick up key , no water in the room
Location
Stayed in April 2024
Reviewed: 1 May 2024
Rula
QatarEverything okay 7/10
Booking was supposed to be for two beds. But the second one was a rollaway small bed
Stayed in April 2024
Reviewed: 28 April 2024
Kirsty
United KingdomFound a few hairs that didn’t belong to me or my daughter in the bathroom. There was a random wet/stain patch on the floor next to the bed which did stand out a lot.
Staff went above and beyond putting a single bed & cot in the room. Provided with extra blankets and made sure tea and coffee was available at reception if you ran out. Reception staff are absolutely amazing they was playing peak a boo with my daughter and had her laughing. They’re all super friendly and greeted with a smile
Stayed in April 2024
Reviewed: 28 April 2024
Dave
United KingdomNothing
Facilities were good and the room was large and comfortable
Stayed in April 2024
Reviewed: 26 April 2024
Ceri
United KingdomNo gym
Perfect location and clean and good value
Stayed in March 2024
Reviewed: 25 April 2024
Carolyn
United KingdomFor a disabled rooms doors were heavy, toilet only flushed now and again, no shelving in bathroom or shower to put toiletries on,
Friendly staff, we had the disabled room which was excellant loads of space bathroom was a wet room so easy for me to shower, bed was very comfortable, location was very good for brands hatch race way, foodwas lovely and service staff.
Stayed in April 2024
Reviewed: 22 April 2024
Hazel
United KingdomNothing except when i rang for prices Booking.com was cheaper.
Easy access.
Stayed in April 2024
Reviewed: 19 April 2024
John
United KingdomClean ,comfortable great value for money
Stayed in April 2024
Reviewed: 16 April 2024
Simmonds
United KingdomBed was uncomfortable. Lack of vending machines as there is no bar/restaurant
Nice size, clean and helpful staff
Stayed in March 2024
Reviewed: 15 April 2024
Tunkin
GermanyNothing
Clean and quiet rooms .
Stayed in April 2024
Reviewed: 12 April 2024
Jon
United KingdomRoom was basic. Walls were thin so could hear people stomping around in other rooms from 5 am
Really clen room, good shower
Stayed in April 2024
Reviewed: 11 April 2024
Parvinder
United KingdomNothing
Everything was good especially the tea and coffee supplies on reception. Room was very clean.
Stayed in April 2024
Reviewed: 10 April 2024
Christopher
United KingdomLocation, very clean and tidy, very pleasent staff.
Stayed in April 2024
Reviewed: 6 April 2024
S
United KingdomRoom size and location great, free big parking Very clean.
Stayed in April 2024
Reviewed: 5 April 2024
Mrgazaa
United KingdomBar prices next to hotel are very expensive compared to local pubs.
No bus service running yet as new estate road has not been completed.
Stayed in April 2024
Reviewed: 5 April 2024
Daniel
United KingdomGood value Supermarket on the doorstep
Good value Good location
Stayed in March 2024
Reviewed: 3 April 2024
Mark
United KingdomNothing
Location
Stayed in March 2024
Reviewed: 3 April 2024
Sandra
United KingdomSmell in room and no fridge
Location
Stayed in March 2024
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