Room could do with a clean. Found someone's sandy hand cream in a drawer, ivy and bugs in bathroom crawling through a gap in the window. Don't know what was in the bottom drawer in the bathroom, but it was closed as soon as we saw it.

Staff were very friendly and we were given a free upgrade. Room was spacious and had everything we needed. Breakfast was nice too.

Stayed in May 2024

Nothing

Dinig area

Stayed in May 2024

The grounds were nothing like advertised needs a good rep vampfrom front and back grounds as beautiful old building regarded let it down

I stayed here while getting married at the jt fleet had the bridal suite was lovely , breakfast was good staff friendly ,

Stayed in May 2024

A little run down, grounds untidy, breakfast was average at best.

Location

Stayed in May 2024

I had to request a clean bed, as the one I had booked in hadn’t been changed. Quickly addressed by the friendly staff.

Staff were great. Friendly and helpful.

Stayed in May 2024

Water leaked onto the floor when in the shower... nothing to spoil the stay at all but may become a problem for the hotel if they don't sort it!

Very friendly staff, couldn't be more helpful. Room was very clean, breakfast was fantastic.

Stayed in April 2024

Too quiet. Not very busy and therefore no atmosphere.

Very clean and comfortable rooms.

Stayed in April 2024

Standard double was very compact and so was the bathroom. One of the smallest hotel rooms I've stayed in Hotel tired and dated needs money spent on it. Outside needs a lot of tlc, the walk up was drab and depressing.

Good location for our visit to friends. Breakfast was great as it was cooked to order, no buffett which makes a nice change. Staff were friendly.

Stayed in April 2024

WHY IS THE LIGHTING OPERATED BY THE DOOR KEY ? WHY CAN'T THE LIGHT SWITCHES WORK INDEPENDANTLY WITHOUT BEING CONNECTED TO A GUEST'S PRESENCE IN THE ROOM PUTTING THE KEY IN A WALL UNIT?

QUIET LOCATION VERY HELPFUL STAFF SUPPLIED A PHONE CHARGER

Stayed in April 2024

Locatio

Stayed in April 2024

The staff were excellent. Both the girl in the evening, and the gentleman in the morning, went above and beyond.

Stayed in April 2024

Location

Stayed in April 2024

N/A

Great location, very quiet. A lovely walk about 10 minutes to the town, park and canal. The team at the hotel were very friendly. The room was spacious and comfortable. Breakfast was really good and beautifully presented.

Stayed in April 2024

Rooms weren’t serviced in the 2 nights we stayed. The twin room was fab but the single rooms are exceptionally small.

Lovely old-style hotel with very friendly staff and a delicious breakfast.

Stayed in March 2024

Breakfast was continental or full English, nothing in-between and no proper coffee. Just a thermal carafe of instant coffee. No biggie but if you are like me and good coffee, especially in the morning, is your drug of choice, then you may want to look elsewhere. The staff were friendly. The chap who seemed to be the manager was trying to be funny and friendly but took a joke a step too far with my OCD daughter, causing her some anxiety—nothing too serious but that, coupled with the lack of breakfast options and good coffee is enough that we wouldn't want to stay there again.

The bed and bedding were very comfy, and we all slept well. The room was light and airy with plenty of space and the shower was great. It has a nice big car park and is close to a small supermarket. Windows were easy to open, which is always a plus when you arrive in a hotel and the heating is cranked! We like fresh air.

Stayed in March 2024

Bar closed at 11pm, should be available at all time for residents.

Great value for money

Stayed in February 2024

Lovely and cosy until you got into the room very chilly and difficult to work out the air Con

It was very welcoming, very pleasant staff . The lady on reception was very helpful

Stayed in March 2024

Not enough staff to open bar or restaurant so had to leave site for dinner. Breakfast was ok at best, stale bread on the continental. Breakfast was included on the booking, but apparently this was only continental (this was not mentioned anywhere during the booking process) and had was asked to pay another £10 for hot breakfast.

Room was clean enough, quiet location.

Stayed in March 2024

Would like to see more toiletries in the bathroom and very limited staff on both days. Only very young girls working on front desk (on their own) who weren’t actually old enough / authorised to serve any drinks from the fully stock bar (which was fine but a bit odd).

Room clean, spacious and comfy.

Stayed in March 2024

Good breakfast

Stayed in February 2024

The outside of the hotel is a bit run down because of all the ivy but I did enjoy my stay in St.Andrews ☺️

Great location, comfy bed, had a lovely room with a big bay window and a great view.. didn't have breakfast but breakfast room looked really nice.

Stayed in February 2024

The fact it took me 20 minutes to check in as the staff were having a conversation or meeting outside and no one was on the front desk or answering the phone.

Stayed in February 2024

The room was a good size. The staff were outstanding with their helpfulness they delivered this with ease. Couldn't have wished for more from them.

Stayed in February 2024

Wasn't told the restaurant was closed which was quite annoying but did find a local pub for food.

Lovely staff, comfy bed and a good breakfast.

Stayed in February 2024