The coffee machine cup is a bit small

They try their best to change a better room for us

Stayed in April 2024

The room is tiny but clean. Good location if you need to travel through Paddington station. This room, and I believe an entire hotel, is just for sleeping. Spend as little time in the room as possible. It is expensive but what to do, it is London where everything is expensive.

Stayed in April 2024

I found the cleanliness of the room a bit lacking, but the overall facilities were quite clean.

The room was small, but all that was required for a single traveller that went exploring all day. The sink was a bonus, as was the little balcony. A filtered water tap (still and sparkling) was available in the lobby, which was a great money saver. Staff very really lovely and very helpful, one gentleman even carried my bag upstairs for me. The hotel is located in a couple of town houses with lots of character.

Stayed in April 2024

Tiny bathroom, however it was clean and the shower worked well. The bed was what would be called a Full-sized in the US so a bit small. No hairdryer.

Very well located for access to Paddington Station. We needed a room for one night in this location. It definitely met the need and was exactly as described.

Stayed in April 2024

Bathroom very small

Very friendly and close to Paddington

Stayed in April 2024

No tea/coffee facilities in room and machine in lobby was out of order.

Well positioned.

Stayed in April 2024

No breakfast offered or provided, no tea or coffee making facilities in the room, small room with a small bed and a tiny bathroom. No toiletries other than 1 toilet roll, no soap, shampoo etc. Definitely paying for the location as very basic room, expensive in my opinion.

Good location in pleasant square of streets. Handy for most of London, plenty of pubs, restaurants etc nearby. Place was clean but could do with some updating. Staff were pleasant and tried to be helpful.

Stayed in April 2024

No lift

Close to Paddington station

Stayed in April 2024

There were no tea and coffee facilities in the room. The facilities are on the second floor. I did not mind this but I understand some visitors would not.

The room was spotless, clean with plenty of space. They only provided one extra pillow. Nice view from the balcony. TV in room. The staff at the hotel are always happy and willing to talk and help. The location is PERFECT – a few minutes’ walk from Paddington Station (main or underground). There are plenty of local shops, cafes and restaurant directly outside hotel. The hotel does not provide breakfast but because we stay in Paddington often we eat at a place close to the hotel called La Tazza Café. The breakfast and service is first class and the staffs always remember us.

Stayed in April 2024

The bathroom was in the room so the other person could see you in the shower.

Location was perfect

Stayed in April 2024

Some of the refurbished rooms are better than others, the rooms that have the step into showers are not as nice as the well in showers.

Always a great stay, excellent location for central London, great value, clean and friendly stay.

Stayed in April 2024

Room was on the top floor so a little difficult to get to with luggage in hand going up narrow stairs. There was no headboard for the bed so a bit difficult to get comfy but it will do for an overnight stay.

A very good location near the station. Decent room.

Stayed in April 2024

The tube line runs directly under the hotel, it's not very loud but if you're a light sleeper or don't like the sensation of the vibrations/noise it might not suit you. For the price you're paying there aren't any breakfast facilities provided by the hotel, there is a tea/coffee facilities on the landing that is shared by all the guests staying in the hotel as well as a vending machine for snacks. Considering the price you're paying there should be tea/coffee facilities in the room. You have to leave your key at reception when leaving the hotel and it's given back to you when you return to the hotel. One of the evenings we were waiting a bit for someone to come back to reception to give us our key, the desk and key display is open to the area. I was tired (long day of activity) and simply got our key from the glass case (unlocked) and went to bed.

The location was perfect for what we needed, to be able to see London. The beds were comfortable and the rooms were serviced daily. The area was peaceful/quiet enough for London, I asked for a room overlooking the squares gardens. Paddington station is literally behind you and at the end of the road there are two hop on hop off tour buses for London. Plenty of restaurants and a hospital close by.

Stayed in April 2024

but noisy from the train station

modern, clean and comfortable

Stayed in March 2024

No coffee making facilities in room

Great location for Paddington.

Stayed in February 2024

No dining facility

Great staff! Very friendly and welcoming!

Stayed in April 2024

Since Paddington station is close, you can hear/feel the trains going (windows shaking slightly), at least on the ground floor we did. Not a major inconvenience, but definitely good to know.

The hotel is very close to Paddington station, maybe 4 minutes walk. The staff was very nice and accomodating, the room was clean and had a nice view of a little park. Many little shops and restaurants near the area, many bus stations nearby. The hotel has 24/7 reception, you can leave your key at the reception. You get a good value for your money, I can definitely recommend.

Stayed in March 2024

My room was allocated on the basement, it was difficult to sleep as the trains runs and makes a lot of noise.

Location is great, easy to transit from Paddington to almost everywhere in London.

Stayed in February 2024

It's exhausting to go upstairs if you are in the 4th floor, there is no elevator and the staircases are so narrow.

The location is good

Stayed in March 2024

I had a room with a shared bathroom option and every time I went to use the toilet it was occupied. The other guests were noisy and the walls are thin so I could hear their late night conversations. There was also a man walking around in his boxer shorts as I was walking up the stairs, which as a solo female traveller made me feel especially uncomfortable.

It was a very affordable price

Stayed in March 2024

No AC in the room

Nice renovated bathroom, very good in UK standard

Stayed in March 2024

Really clean, friendly and convenient location. Lots of noise from inside the hotel during the night (loud flushing of toilets, could hear conversations and TV from neighbouring rooms) Appreciate that no hotel is silent, but feel maybe the walls aren't very thick /insulated between rooms? Location was excellent, 2 mins walk from Paddington and overlooking a nice central green with plenty of amenities nearby. No noise from outside, so windows are well insulated.

Stayed in March 2024

Bathroom was tiny and made from a pod. Rooms and bathrooms vary greatly in this hotel, bedroom was okay but bathroom poor.

Location. Price not bad compared to rest of the area and rooms better than most in the area.

Stayed in March 2024

An extremely small sink in the bathroom. Didn't find a hairdryer in the room (it was mentioned in the room descriprion).

The room was clean, bathroom too. Soft towels. Hot water. Nice view from the window. Great location, if you need to stay close to Paddington. Lovely staff!

Stayed in March 2024