41-45 St Giles Street, Norwich, NR2 1JR, United Kingdom
#25 of 32 hotels in Norwich
Guests' ChoiceBased on 2191 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.5
Staff
8.7
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 3 June 2024
Heather
United KingdomWasn’t able to connect to WiFi
Good location, comfortable and clean
Stayed in June 2024
Reviewed: 2 June 2024
Andrew
United KingdomThe pipes made a noise and some creaky floorboards from the room above, but no more than I've experienced in other hotels. Decor a little tired in our room.
The breakfast was excellent and the location is perfect for central Norwich. Bed was firm and super comfy for me. The staff were super friendly and helpful at all times, and provided a free upgrade because it was my wife's birthday.
Stayed in June 2024
Reviewed: 2 June 2024
Craig
United KingdomGreat staff, great location, great price
Stayed in May 2024
Reviewed: 1 June 2024
Ian
United KingdomRom could have been cleaner. Car park was difficult to find.
Convenient location. Warm welcome. Friendly staff. Good breakfast.
Stayed in June 2024
Reviewed: 1 June 2024
Rainer
United KingdomThe room was clean but there were stains on the carpet and black mold in the bathroom. It needs a good refresh.
Location
Stayed in May 2024
Reviewed: 30 May 2024
Tigg
United KingdomPayment for onsite parking. Room temperature extremely hot and window unable to be opened., although a fan was provided on request which aided.
Close to the centre
Stayed in May 2024
Reviewed: 30 May 2024
John
United KingdomGround floor room right on the street was noisyand you couldn't have the window open.
Location was great
Stayed in May 2024
Reviewed: 29 May 2024
Claire
United KingdomRoom needed a lot of updating - bathroom hard to use. WiFi very unreliable and weak.
Good location
Stayed in May 2024
Reviewed: 29 May 2024
Nikki
United KingdomRoom was lovely but felt the breakfast was overpriced at £16 and not very good quality
Stayed in May 2024
Reviewed: 27 May 2024
Jason
United KingdomNot much really
Breakfast was good.
Stayed in May 2024
Reviewed: 27 May 2024
Lauren
United KingdomBathroom was abit grubby & black out curtains would be better for summer months. Very bright in the room from 4:30am onwards albeit a very pleasant stay.
Friendly staff (man at the reception was extremely helpful with recommendations and very polite) Great location for the theatre, bars, shops & restaurants. Good value for money. Hotel was quiet didn’t hear any other guests/or music.
Stayed in May 2024
Reviewed: 26 May 2024
Lesley
United KingdomBathroom grubby needs updating
Brilliant location would definitely recommend
Stayed in May 2024
Reviewed: 23 May 2024
Stephen
United KingdomOverall the hotel is just a little tired and really needs updating. The staff were great and breakfast was excellent. Overall a thoroughly enjoyable stay
The staff were excellent and friendly
Stayed in May 2024
Reviewed: 23 May 2024
Nils
BelgiumIt felt that my room was located in the old part of the hotel. The windows were "broken" and as my room was on street level you could hear a lot of noise. The room just felt a little tired and could have received a little more love. The TV was also not working properly. Apart from that, I do not have anything else to complain about
Great location for a solo traveller right in the center of Norwich. Great parking options right behind the hotel. The breakfast was great with a lot of choice. The room was big and spacious.
Stayed in May 2024
Reviewed: 20 May 2024
Steve
United KingdomHotel parking hard to find but convenient once there
Lovely Quirky big room. Great location right near the town and bars etc
Stayed in May 2024
Reviewed: 19 May 2024
Alan
United KingdomThe room was lovely
Stayed in May 2024
Reviewed: 19 May 2024
Lee
United KingdomGood sized rooms and very spacious bathrooms. Nice location near some of the nicer bars in town. Staff were the highlight. Couldn't have been more accommodating and friendly.
Stayed in May 2024
Reviewed: 19 May 2024
Jessica
United KingdomCould have done with a fan due to the high temperatures, but the windows were open to the perfect level for later into the evening and night so at least sleeping wasn't too affected
The bed and room felt very comfy, and the bathroom was a great feature with a really nice bath and shower
Stayed in May 2024
Reviewed: 18 May 2024
Hilary
United KingdomWe had a lovely upgrade to the Grand Suit which was wonderful.
Stayed in May 2024
Reviewed: 16 May 2024
Anne
United KingdomThe wet room shower.
Central location, friendly and helpful staff.
Stayed in May 2024
Reviewed: 9 May 2024
Philip
United KingdomRoom looked tired, requires a revamp. Bathroom very large but again fittings well used and worn - could do with total revamp Pillows were hard
Central location with car park. Staff very helpful & friendly. Large room & bathroom. Front facade shows there was once opulence
Stayed in May 2024
Reviewed: 8 May 2024
Julie
United KingdomIt’s a bit dated
Great location
Stayed in May 2024
Reviewed: 6 May 2024
Yena
United KingdomIt's an old listed building, so every sound from other guests walking from the corridor, closing of closet doors, front doors, sneezing from across the rooms could be heard. But it's understandable. Good for short stay.
Very central and convenient location. Room was also clean.
Stayed in May 2024
Reviewed: 5 May 2024
Gavin
United KingdomThe hotel was locked in the late evening returning late (midnight) we were knocking to be let back in, embarrassing !
The rooms were clean comfortable and nicely decorated staff were friendly and welcoming the location is ideal for social occasions and the atmosphere was lovely.
Stayed in May 2024
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