The sheets were not clean, enough towels were not privided. Netflix on TV didn't work

Good facilities, big room

Stayed in May 2024

The water throughout the whole place was luke warm at best.. had to boil the kettle to wash up and the shower felt cold compared to a normal shower even on the hottest temperature.. also if you paid your deposit in cash you couldn't collect your deposit back when you checked out you had to return to the premises at 3pm after all rooms from the previous night had been cleaned to collect your deposit.. surely they could just nip up and check your room and refund your deposit straight away ? We ended up paying deposit on card in the end and then on departure we were told it can take upto 7 days to refund.. it's not a great system really.. it wasn't explained that way beforehand Couldn't use the bath because the water was not warm enough.. we also had a leak in one of our bedrooms and bathrooms from the room above

Wifi was good, beds were comfy and the fact it had a washing machine and kitchen area

Stayed in May 2024

The water heater didn't work for one of the rooms

The receptionist

Stayed in May 2024

There was only 1 towel for 3 guests, there was no soap etc in the bathroom, the rooms are different to what was advertised

The staff was friendly and it was easy to find the accommodation it also has really good heating for cold nights

Stayed in April 2024

Everything was fine, there was nothing we didn't like.

Everything was fine. Easy to get in.

Stayed in April 2024

No tv aerial so no tv

The property was pretty standard but for price it was acceptable, however we checked out nearly three weeks ago and still awaiting our deposit back

Stayed in March 2024

It didn't have no towel rails in bathroom/shower room,no place to hang clothes in bathroom/shower room No hand wash/cleaning products No welcome mini toiletries Limited towels Was very basic products in kitchen(no kitchen rolls etc No water bottles/tea/sugar/milk It wasn't very clean,could do with better standards thoughout

Was spacious and comfortable I like that it had a kitchen with fridge etc The beds where comfortable n pull out sofa with extra bedding was good to have

Stayed in April 2024

They didn’t mention about a refundable deposit also still haven’t received that deposit back into my account still

Nice and comfortable good staf

Stayed in April 2024

However, when we opened the bathroom in the second apartment a bad smell came out from it, and we saw flies and other bugs in it. Then in our last night we saw two bed bugs.

The apartment was very pretty. They gave us an apartment first, it was very clean but the internet wasn’t working so they immediately gave us another apartment . The location is good as it is in the middle of the city. The internet was fast, they had pans, pots, utensils and plates, so that was very good!

Stayed in April 2024

the place was dirty they could do with good cleaning tbh,carpet stained and also those big flowers in the finning with dust,bathroom was even disgusting to walk barefoot

property is very cosy and all we shared 4 girls in a 2 bed flat

Stayed in March 2024

The heating in the lounge wasn’t working I was cold althrough my stay had to run to the room every minute because the heating works well in the room … And the whole walk way was smelling and the room, had to rush out to get a room fragrance to be able to stay in🥲 Different kind of smell please do something about it. And please leave instruction on how to use the washing machine. I hope I get an improvement on my next visit .

Is worth the price and location is amazing and the guy at the reception is a very nice guy

Stayed in March 2024

Not clean properly,tiles where not washed 👎 no shampoo,

Stayed in March 2024

property was not as advertised. the photos were deceiving. given only 5 towels but charged for 6 guests no shower gel

good location. rooms were comfort enough for a nights sleep. bathroom were ok on average.

Stayed in March 2024

There is no way you could sleep 6. It sleeps 4 and the sofa is only for 1 person. 5 in total.

Ideal location to the near by pool hall for our next day England trials.

Stayed in December 2023

The rooms didnt look as advertised, tv didnt work, no wifi. Balcony with city view wasnt even a balcony or one that had a city view for thay matter. Rooms were freezing cold even with the heat on. Shower head wasnt even attatched to the wall. Room stunk of old food Was asked to pay £100 security deposit, told lady i wanted to pay cash she said with card it would be quicker as with cash i wouldnt receive it straight away when checking out.so i paid card to be told i wouldnt get my £100 back for 7 days, then they take 20 from my deposit because apparently there was makeup on the towels.dont think so. Booking.com i would like some sort of compensation from this stay. Shouldnt be letting them use the platform when the whole place is a joke.

The location was good. Staff were friendly and helpful

Stayed in December 2023

On arrival I had to pay an extra 100 pound deposit which I'm told will be returned in 5 days. But I must of missed this on my booking as I had paid in full it wasn't made clear that this was also on top of our stay. We entered the apartment and it stated we should of had a balcony but we didn't. The flat smelt musty from the bathroom and there was no light so the bathroom was dark and the toilet seat had been broken so had to hold it on to use it. Stains on the sofa and only enough towels for 2ppl and not 4. We reported this to the girl on reception who said she would get something done about it. But nothing was. We had to return to reception to insist on more towels. Not enough plates for 4ppl. And we went to the shop to find some decent glasses to drink out of as only had cups and thick glass tumblers. No where to hang clothes. It was just one night so we got round the issues but they just need to get these things in check and it would of made our experience so much better. Felt the photos were taken when it first was all renovated where as now its clear it needs a bit off attention. The positives were its a great space and clean. Just needs a few attentions to tye finer details and sort out the damp musty smell. Room 608.

Very good location, exactly what we needed for our stay. With a car park that is 1min away. Very spacious and clean.

Stayed in November 2023

Badly in need of repairs: broken blinds, broken showers (both of them), water scalding hot, holes in walls, no lightshades (bare bulbs), no lamps, no wardrobes and no drawers/cupboards in bedrooms, sofa was dirty and uncomfortable, no cushions.

The location and the friendly staff. Comfy beds. Spacious.

Stayed in November 2023

Blinds on windows needed repairing

Apartment was clean & comfortable

Stayed in October 2023

Dirty. Contacted the landlord to reduce the days of stay did not respond. Contacted the landlord during stay to repair Hot Water did not turn up. The fridge not working. Had to move the fridge to an other socket outlet.

The location. Near the city ċentru.

Stayed in July 2023

Chewing gum stuck to the wall in the living area, and there was a hole in the coffee table.

The facilities, comfortable beds, and small kitchen area.

Stayed in September 2023

The apartment was soulless. Redecoration to some areas are needed. We didn't like the smell of weed that wafted in from the corridor and the noise of the generator/ac unit outside the bedroom window

The bed was very comfortable

Stayed in September 2023

Cleanliness was v poor, dust all around, stains, on sofa, bathroom floor tiles dirty, appreciate they can be steam cleaned after each stay, best to cover the floor with liner, and that would help to clean it and keep it clean. No wardrobes, fitted clothes rail and hanger easily breaks as it attached to soft stud wall. My sister had a room with electric socket broken, big hazard with kids. Sorry but unfortunately the negatives then outweigh the positives. Sort these few things and the ratings will shoot up

Location is v good with grocery shops next-door and across the road, town centre within walking distance, many food places nearby. Parking at 2 mins walk Rooms sizes are OK, kitchen has washing machine, microwave, fridge freezer, iron ironing board

Stayed in August 2023

Smell as soon as you enter Dated decor. Lack of hanging space - existing hanging facility fell off. Lack of ventilation Unconnected but NCP car park charges - surely a collaboration between the venue and NCP can be arranged to benefit guests

Central location with convenience djos at the doorstep. Facility for Jumma directly opposite

Stayed in August 2023

Bed was comfortable but the generator outside on the wall of apartment was humming so took a while to fall asleep and one of the bedrooms had no blinds or curtains so couldn't change clothes or got woken up by sunlight very early' also as we had 4 people stay there were only 2 big towels and 2very sml towels to dry with and the smell of weed was lingering in hall ways.

Beds were clean and comfy and flat was clean

Stayed in September 2023