If I was to be picky, the bed wasn’t too comfortable and the extractor or something was quite loud

Fantastic location, very good character

Stayed in April 2024

the room was a bit smaller then what i expected. also wasn't too happy about the tray services as i had requested some wine glasses and plates online, and there was no mention to any charges prior to my arrival

the room was very nice and cosy, clean and modern styling. showers where nice and hot as well as the bed being nice and comfy. would defo recommend to anyone staying. free parking too so you can come and go as you like and in a ideal locaton.

Stayed in April 2024

Nothing at all

It was amazing on my third stay

Stayed in April 2024

Nothing.

Beautifully decorated, spacious room. Roll top bath and walk-in shower. Huge comfy bed. Lovely, quiet location right opposite the cathedral. Free parking.

Stayed in April 2024

Access into car park

Size of room and shower facilities

Stayed in April 2024

The room was completely open plan, so including toilet and shower facilities. Now 98% of the time that’s all well and good, but there’s 2% of everyone’s day where you don’t need open plan bathroom. (If you are all on my page) somethings don’t need to be shared lol.

Brilliant location, lovely hotel. Really clean and spacious.

Stayed in April 2024

Very clean and felt safe .

Stayed in April 2024

Nothing really.

The lodge is a lovely old building, smells fresh and scented, very clean and neat. The room facilities are sufficient. A very comfortable stay.

Stayed in April 2024

Great location Lovely Room Excellent parking Friendly staff

Stayed in April 2024

Nothing

The room was extremely well appointed, very clean, and comfortable. Fantastic location across from the cathedral and free parking included.

Stayed in April 2024

Excellent quiet location for visiting the Cathedral, Richard 3 Museum and Guildhall

Stayed in March 2024

Nothing to do with hotel, but noisy guests arriving late/leaving early

Great central position but wonderfully quiet. Beside Cathedral and KRIII. Beautifully appointed room, decor, facilities, etc. I lacked for nothing.

Stayed in April 2024

Quite small

Cosy room Clean bathroom

Stayed in April 2024

N/A

Excellent location Really comfortable room Friendly and efficient staff

Stayed in April 2024

A minor niggle but the pillows are really hard - could benefit from a softer option as a spare.

Lovely hotel in a great location, just steps away from the Richard III visitor centre and cathedral. Beautiful decor throughout, sympathetic to the age of the building. Lots of little extras in the room like a coffee pod machine and Dyson fan add to the comfort.

Stayed in April 2024

Experience

Beautiful building and location

Stayed in March 2024

I found the bed rather too firm

Perfect location next to the cathedral. Free car parking. Modern room with lovely hospitality tray

Stayed in April 2024

Nothing.

Stylish rooms in a central location. Parking included.

Stayed in April 2024

There was no toilet brush in the room

Very clean and beautiful room

Stayed in March 2024

Wasn’t mapped out will where each room was.

Loved the decor of the property.

Stayed in March 2024

An option of breakfast would have been nice even if they had done a money off voucher for the cafe across the Rd maybe .

From the minute you walked in the smell was amazing, it smelt clean and fresh and was spotlessly clean . We had a deluxe double room , it was tastefully decorates to the period of the property, beautiful carpets throughout. King size bed with high quality bedding that was super comfortable. Complimentary tray with an assortment of tea and coffee pods for the coffee machine and some shortbread biscuits. Very nice touch . The bathroom was wow . Large walk in rain shower. Stunning tiles around the sink area , lovely complimentary toiletries from the white company. Only regret I wasn't staying for longer .

Stayed in March 2024

Nothing

Central location, close to all amenities. Very clean rooms with onsite parking

Stayed in March 2024

Bathroom has no windows which would've been nice

Clean, modern and convenient location to city centre.

Stayed in March 2024

the room we stayed in was absolutely boiling, to the point where the fan and the open window barely made a difference.

the room was very well prepared and supplied. In a very convenient location to get to the city centre.

Stayed in March 2024

The room safe did not work. Upon inspection the batteries in the door were crudded so it looked like it could have been an easy fix. The coffee machine leaked very badly. Woke up to find that the water tank had emptied over night and the base of the electric kettle was now stood in a pool of water. The most concerning thing though was somebody entering our room at 7:40 in the morning. I shouted out and the person appologised and said that he was security. This was on the 2nd morning of our 3 night stay. It is good to have security looking around the building, but surely they should be informed of which rooms are occupied and not to be entered.

Quiet room, apart from noisy late night revellers shouting and slamming room doors at 11:30, but that was no fault of the Hotel. The room was spotless and the bathroom very clean. Tea and coffee making supplies were replenished daily and of good quality. The staff that I had contact with at the reception were very friendly and helpful.

Stayed in March 2024