Still had to bookin with the George Hotel (wasn't explained). Rooms very hot, but small fan provided helped somewhat.

Location

Stayed in August 2023

How hot the rooms at the back are it makes you feel sick and a headache from how hot the room is even with fans on

Location, simple booking in and out

Stayed in August 2023

wanted room on corner, bigger balcony and room look bigger/ plus dirty towel in draw.

Stayed in August 2023

The room was too warm, there was no A/C available other than a desk fan which was not sufficient to keep the room cool. Better A/C facilities would have made the stay a better experience.

Easy location to the town centre and options within Colchester.

Stayed in August 2023

The floor fan was really loud found the noise from the fan made it hard to sleep and there is no airconditioning (only heating) we did find that we needed the aircon but the only option is the fan which is loud and over bearing at times. But everything else was perfect..

Great location, friendly staff and affiliated to the George Hotel across the road which meant we could buy food and drinks and put it on your room.

Stayed in August 2023

Not enough ventilation.

Nicely appointed room. Good breakfast across the road at The George Hotel.

Stayed in August 2023

Broken paving slab on balcony, caused me to trip and twist my ankle

Very clean and comfortable

Stayed in August 2023

Some big orange stains on the wall and ceiling. Air con did not work and lift was broken. Noisy all day and night but expected due to location.

Very good central location, good size modern room and bathroom with a large balcony/ terrace.

Stayed in July 2023

Booked as an emergency stay, camping locally and heavy rain destroyed our tent. Room very noisy outside so couldn't have the windows open. Hairdryer didn't work. Additional parking charges not explained at the time of booking nor was the £25 damages payment that is returned after your stay. It was also not explained that you need to check into a completely different hotel over the road. Difficult to find the place, sat nav took us around the back of the High Street.

Room was big, clean and comfortable

Stayed in August 2023

The lift broke down and the room was extremely hot, although a fan was provided

Location was great, bed comfortable, good shower

Stayed in July 2023

even with windows closed the room was rather noisy (not suprisingly, being on High Street); reception and breakfast in a different building (missed that info beforehand, and it was pouring...)

neat and clean room, usb charging points, tea/coffee in room, smooth check-in, excellent breakfast - mix of Full English and continental

Stayed in July 2023

Could have included a small fried, to keep our drinks, good cold

Comfortable, clean, central

Stayed in July 2023

Although the hotel had double glazing, it didn’t block out any of the street noise. We were kept up throughout the night with the sound of music, and people shouting in the street.

It was modern, clean & centrally located. The breakfast and bar at The George were great.

Stayed in July 2023

No complaints

Right in town centre

Stayed in July 2023

Unfortunately, I was told all feature rooms have a bath and found out this is not true during my last stay. I purposefully paid extra to be able to get a bath and did not get this, so it was very disappointing. Also, they need better pillows.

We have stayed at this hotel at least twice a year in the past 3-4 years. The location is great, the rooms are spacious and it's nice comparing to other hotels in the area.

Stayed in July 2023

There wasn't a small bar fridge in the room. It would have been nice to have laundry service, especially for the longer stay. It was very noisy at night , even with the sound proofing. Air conditioning would have been good, it was really hot in the room.

The bed was super comfortable, cleanliness was excellent, really easy access to town and shopping and beautiful Colchester Castle park.

Stayed in July 2023

Sister hotel for meals

Location and very clean

Stayed in June 2023

Nothing

LOCATION

Stayed in July 2023

Air cooling and fridge not existing in the room, to much noisy on saturday night, room service only one time for three nights.

Posizione

Stayed in July 2023

air con in room was not working and remotes missing . couldn’t open windows as noisy on street with no air con option

helpful reception staff

Stayed in June 2023

That we had to ask for our own breakfast

Pubs and high street were close by

Stayed in June 2023

Unfortunately there is no air conditioning. So in the hotter months it can be a bit uncomfortable. Although there is air conditioning in the hallways.

You have to check in at The George Hotel across the road. Car parking is behind the George Hotel which is £9.50 for 24hrs. Rooms are immediately clean. Lift and stair access. Great location on the Main Street in the town centre.

Stayed in June 2023

noise and heat, but understandable due to central location and unusually warm weather

location

Stayed in June 2023

Bathroom door didn't close properly.

Location and well mantained. Big rooms with everything you needed

Stayed in May 2023

There weren't clear instructions on how to check in. We had to check-in in at another hotel nearby, luckily another person staying at the same hotel instructed us where we should go. Also, we had to pay £25 additionally as a pre-auth which would be released after our visit - this isn't the most convenient.

The breakfast was amazing!!! We had a bit of an issue with the first room but we got really quick assistance and changed rooms. The staff is really helpful and the location is quite central. There were clubs and bars around which made it hard to sleep during the night but if you plan to go out then it's quite ideal.

Stayed in June 2023