Arduthie Road, Stonehaven, AB39 2NE, United Kingdom
#2 of 7 hotels in Stonehaven
Guests' ChoiceBased on 534 hotel reviews
8.5Cleanliness
9.1
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
9.3
Value for money
8.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2023
Macqueen
United KingdomOnly allowed 1 choice from menu
Breakfast ok.
Stayed in August 2023
Reviewed: 24 August 2023
Guy
United KingdomFamily room bathroom quite small but absolutely fine.
Really clean and comfy room. Quiet room with no disturbance from rest of hotel. Excellent breakfast. Had evening meal which was lovely, vegan menu for one of our party which was great. Fantastic friendly staff
Stayed in August 2023
Reviewed: 17 August 2023
Suzanne
United KingdomThe walk from Market Square to the hotel
It was very clean and had a great breakfast.
Stayed in August 2023
Reviewed: 17 August 2023
Isobel
United KingdomGreat breakfast with good choice. Also great location next to the station.
Stayed in August 2023
Reviewed: 16 August 2023
Alec
United KingdomNothing to dislike
Cracking breakfast,nice and clean, friendly young staff who get the job done
Stayed in August 2023
Reviewed: 14 August 2023
Margaret
GermanyClean and location perfect
Stayed in August 2023
Reviewed: 13 August 2023
Angie
United KingdomEverything was such good quality, the contemporary decor, the spotless shower rooms (shared facilities, but I never had to queue), the bedding (felt like feather duvet), and particularly the gorgeous breakfasts (my vegetarian one had French toast, fried potatoes and veggie haggis as well as everything else you might expect). We appreciated being able to use the breakfast room to dine in, in the evening, as an additional quiet space away from the bar.
Stayed in August 2023
Reviewed: 10 August 2023
Linda
United KingdomNothing
Breakfast was excellent as was the evening meal, very helpful and cheerful manager. Clean and comfortable great value for money
Stayed in August 2023
Reviewed: 10 August 2023
Mark
United KingdomVegetarian breakfast was excellent.
Stayed in August 2023
Reviewed: 8 August 2023
Christine
United KingdomPresentation of the hotel, friendliness of the staff, excellent breakfast and cleanliness of the hotel
Stayed in August 2023
Reviewed: 7 August 2023
Carmichael
UKIt was clean and the staff were very friendly and helpful.
Stayed in August 2023
Reviewed: 5 August 2023
Robb
United KingdomI have no complaints everything was exceptional x
Everything breakfast choices were exceptional and the service and staff so friendly and helpful, spotless clean and the area was perfect for all our different adventures we had thanks x
Stayed in August 2023
Reviewed: 3 August 2023
Taylors
CanadaGood and easy to find location (at train station). Breakfast was excellent with great service, great selection.
Stayed in July 2023
Reviewed: 3 August 2023
Craigvincent7
United KingdomThe room was a bit on the small size for us as a family of 3 (Room 3).
The room was clean and fresh, the staff were friendly and helpful. The breakfast was amazing.
Stayed in July 2023
Reviewed: 1 August 2023
John
United KingdomNothing
The breakfast was terrific. Thank you.
Stayed in July 2023
Reviewed: 29 July 2023
James
United KingdomClose to railway station & not too far from town
Stayed in July 2023
Reviewed: 29 July 2023
Judith
United KingdomSlightly disappointed with the distance to the town centre and although the walk to it was downhill, the climb back was by taxi.
The breakfast was well cooked and very tasty. Staff member serving was very pleasant and professional. In fact all the staff were very good. Food portions were amazing.
Stayed in July 2023
Reviewed: 28 July 2023
Jillian
United KingdomEverything....Brilliant hotel. Fab nights sleep on a very comfortable matress and pillows. Very tasty breakfast. Lovely and hot. Hubby had the kippers (very good ) Stonehaven a really nice place to visit. Even had an outside pool in the town ! Would recommend visiting
Stayed in July 2023
Reviewed: 28 July 2023
Ann
NorwayWe informed at the time of booking about possible late arrival - after midnight. We called ahead at 10 pm to let the hotel know that we were arriving at quarter to one. The owner where not very happy and suggested that we paid an extra amount of 10 pounds each? We refused - however we were met by lovely staff at the hotel.
Very clean, and ok comfortable beds. We stayed only one night. Great breakfast!
Stayed in July 2023
Reviewed: 22 July 2023
Peter
United KingdomVery good
Stayed in June 2023
Reviewed: 18 July 2023
Bryan
United KingdomGood value for money
Convenient for the Station friendly staff Excellent breakfast and Evening meal
Stayed in July 2023
Reviewed: 18 July 2023
Helena
United KingdomNoting, great value for money and very nice staff and management.
A very pleasant hotel well located for the station. Everything was very clean and tidy. the restaurant served a very nice meal of fishcakes and has a nice little bar. I had to leave very early the next day and the staff were so helpful and kind they allowed me to have breakfast before the allotted time and on request made me a flask of tea !
Stayed in June 2023
Reviewed: 15 July 2023
Peter
AustraliaNothing.
Easy parking. Excellent food for dinner and breakfast. Very clean and nicely decorated. Although we had to share bathroom facilities, they were spotless, and this was not a problem. Window opened for fresh air. Basin in room . Room a little tight, but we were aware of this. Very friendly staff.
Stayed in July 2023
Reviewed: 15 July 2023
Agustina
ArgentinaThe common shower was not working good. I runned out of water a couple of times. It was quite annoying.
Very clean, nice and tidy. Great attention
Stayed in June 2023
Reviewed: 14 July 2023
Lynch
United KingdomOnly criticism is the Wi-Fi was very weak in our room.
Busy, friendly hotel. Lots going on. Friendly bar. Breakfasts were excellent, huge range of options.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content