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  5. Reviews of Staybridge Suites Newcastle, an IHG Hotel

Reviews of Staybridge Suites Newcastle, an IHG Hotel 4 stars

Buxton Street, Newcastle upon Tyne, NE1 6NL, United Kingdom

#9 of 147 Holiday rentals in Newcastle upon Tyne

Guests' Choice

Review score

Based on 2306 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fantastic, friendly staff. Tasty breakfast good selection. Fresh waffles at the weekend. Includes 24/7 tea coffee and hot chocolate. Sausages very tasty good quailty produce. Clean comfortable rooms, everything you need. Quiet at night. Will definitely stay again. Highly recommend.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    I really enjoyed my stay thanks
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 2 nights
    • Submitted via mobile

    I was on floor 6 and the hall way has some funny smell if you guys can make it smell good that will be fantastic

    Quiet and clean environment

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Amazing place to stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Staff were very friendly and very helpful, had room maintained while we were there, free coffee all day and night, lovely lovely place will definitely revisit.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Five star, amazing
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic place, super staff, wonderful breakfast

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean spacious rooms

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio Suite Quayside View
    • Stayed 3 nights
    • Submitted via mobile

    No bar!! Eggs, scrambled and no fried. Pay for parking.

    Kitchenette was very handy. Safe. Waffle maker. Coffee machine was v.good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Great location, convenient & friendly hotel stay. Perfect with toddler.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    It's a little on the pricey side, which would be the only reason I would maybe not end up staying there in future - as we tend to try and find the best possible deals when we are travelling, and a previous time we had stayed there our room felt rather worn with tired furniture and grubby carpets. Though I think they have been doing renovations recently, so hopefully that is not the case any longer.

    Staybridge Suites is my go-to in Newcastle. We have a toddler, so being able to have her sleep in the room, and us hang out in the livingroom area in the evening is excellent. I also love the furnishings (our room had been newly renovated) and the breakfast is great. It's also a short walk from The Baltic, the quayside - as well as 7 stories and the Ouseburn Valley, which has tons for us and our little one to do. Very convenient, with added touches like special events going on (we were invited to a free wine and cheese event while we were there) which was really nice. Staff are really friendly and always make us feel very welcome.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Excellent staff and stunning rooms
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    A more comfortable sofa would be nice for relaxing in the evening. 2 stools at the breakfast bar in the room so a couple can eat together.

    Spacious rooms, extremely comfortable bed, gorgeous bathroom. The staff at reception were super friendly and helpful. Breakfast was delicious!!!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    I forgot a couple of articles in the hotel room and the staff was able to ship them back to my city (ofcourse i had to pay the shipping cost), but it was really nice of them to preserve the items. The English breakfast included was quite nice

    Stayed in March 2024

  • Reviewed: 18 April 2024

    10
    We have stayed a few times have always enjoyed our stay
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was first class full selection to cater for all Friendly staff a very relaxing vibe

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    I have stayed in many hotels , ranging from five-star down to your local Premier Inn, but none of these hotels I’ve ever
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 4 nights
    • Submitted via mobile

    It’s at a very good location, and staff are always very helpful and we’ll go over & beyond to sort any issues or problems out .

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Location is a bit far from centre and parking is expensive

    Lovely spacious rooms

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great choice for a weekend break
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, clean, good location for City and riverside, excellent parking Staff were excellent - esp night porter when we checked in. Didn’t catch his name unfortunately- my bad Breakfast was v good

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Mix n Match
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Room ran out of toilet paper and I had to collect it from reception as there were no chambermaids on Duty. Also had to reuse our towels 3 times as there weren't any replacements due to it being the weekend

    Very clean and comfortable. We have stayed at the Staybridge Suites in other cities before so knew what we were getting.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Great hotel would def book again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The camp beds for the kids were quite uncomfortable.

    Staff were so friendly excellent breakfast too. Check out not til 12 so very handy.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    I really enjoyed my stay the hotel facilities were brilliant and near to everything
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was excellent facilities absolute fantastic

    Stayed in March 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be bit better. The selections are limited

    Staff are lovely and attentive with great service mind. Great location and plenty of parking spaces

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff are friendly Tea/coffee available 24/7 Very clean Beds very comfortable

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Lovely stay for a short Newcastle weekend
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    I liked The cosy nature of the room and having our own facilities.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 1 night
    • Submitted via mobile

    Really clean amazing facilities really nice staff.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great rooms, super friendly staff.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 4 nights
    • Submitted via mobile

    Some mornings breakfast was cleared away very quickly even though people were still eating. Somethings like the fruit weren"t replenished even though there was still half hour of breakfast left. Watched people having to ask for things that had already been cleared away. This was disappointing as everything else in the hotel was spot on.

    Lovely the room, location to water front and the town. Hotel was like home from home. Extra touches of help yourself 24/7 to coffee and even mini muffins was really lovely. Staff were extremely helpful and friendly. A shout out to Jason who was very warm and welcoming to us. He made a point of catching up with us to find out about our day which made us feel very special 😀.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Safe, quiet, spacious room with outstanding customer service and a magnificent breakfast!!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    I didn't like that I stayed only 1 night. I wish I had more time to spend!

    Room was spacious, bed comfortable and everything exceptionally clean. Staff was very welcoming and knowledgeable. Perfect.

    Stayed in February 2024

Showing 1 – 25

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