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  5. Reviews of Staybridge Suites Newcastle, an IHG Hotel

Reviews of Staybridge Suites Newcastle, an IHG Hotel 4 stars

Buxton Street, Newcastle upon Tyne, NE1 6NL, United Kingdom

#9 of 144 Holiday rentals in Newcastle upon Tyne

Guests' Choice

Review score

Based on 2322 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 15 May 2024

    10
    Comfortable and relaxing stay
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing comes to mind

    Clean, fresh and comfortable. Staff were so helpful and courteous.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio Suite Quayside View
    • Stayed 3 nights
    • Submitted via mobile

    A bite out of the centre Blackout certain don't do the work

    Geat staff good salf catering facility and car park

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Comfortable, relaxed and an Uber away or 15 mins walk from city centre
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    We were charged £13 per day parking which I didn’t expect. I had called the hotel to ask about parking but this wasn’t mentioned. It could be because we booked through booking.com - not sure. Whether the hotel or booking.com - this should be made clear. Saying that, it won’t put me off staying there again.

    The staff were so friendly and helpful. Loved the relaxed atmosphere. The suite was well equipped and comfortable.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Hard to find fault.

    Great location only a few mins walk from the quayside & town centre. The hotel looked new inside & it has car parking. Room was great as was the breakfast.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Property great. Staff superb, couldn’t be more friendly or helpful
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 1 night
    • Submitted via mobile

    Would like a Grab-rail on outside of shower to avoid slipping on getting out over the step.

    Better than expected. Arrived with 15 mins to go and hot breakfast was depleated but the chef couldn’t have been more apologetic and with slight delay produced more. Above and beyond

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    ABSOLUTELY FAB ONCE AGAIN !!!!!!!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    Honestly nothing could of been better no negatives at all.

    This place is truly a hidden gem that everyone needs to know about and where do I start as there is so many positives and no descriptions can truly give it justice, from the great friendly staff from booking in to staff serving breakfast they are so helpful and polite, rooms have had a refurb and these are beautiful and have everything you need and more. Free hot drinks on tap for your whole stay is something I have never had so this is a added bonus. Breakfast has a great selection including waffles and everything is lovely and fresh. It's ideally situated for the town centre its a 10 min stroll if you wanted to walk and a 5 min uber ride. Honestly I have stay 3 times now and could go on and on about how good this place is.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Location, quiet area close to the city.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Luxury rooms professional staff everything was spot on
    • Leisure trip
    • People with friends
    • Deluxe Studio Suite Quayside View
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was spot on

    Close to the town centre , free coffee and tea was a great bonus. Staff were really nice and welcoming ! Room was amazing like a mini apartment will definitely stay here again. 5 stars all round

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Felt professionally run throughout
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    Efficient and friendly receptionist ensured our stay started well. The car park was great (charged) and also enabled us to leave our car for another couple of hours after check-out. Our room was quiet and the kitchen area equipped with all we needed. The bed was very comfortable and we both slept extremely well on both nights. We hope to repeat our visit next year.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Perfect , would highly recommend
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit further walk from central Newcastle but near Ouseburn

    Receptionist was such a great guy, so so helpful and polite. Rooms were immaculately clean Great TV , fridge , comfy bed Free hot drinks in bar area which was wonderful

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Straightforward, top class room and very helpful staff.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night

    Excellent, large facilities in perfect location.

    Stayed in February 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fantastic, friendly staff. Tasty breakfast good selection. Fresh waffles at the weekend. Includes 24/7 tea coffee and hot chocolate. Sausages very tasty good quailty produce. Clean comfortable rooms, everything you need. Quiet at night. Will definitely stay again. Highly recommend.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    I really enjoyed my stay thanks
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 2 nights
    • Submitted via mobile

    I was on floor 6 and the hall way has some funny smell if you guys can make it smell good that will be fantastic

    Quiet and clean environment

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Amazing place to stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Staff were very friendly and very helpful, had room maintained while we were there, free coffee all day and night, lovely lovely place will definitely revisit.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Five star, amazing
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fantastic place, super staff, wonderful breakfast

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean spacious rooms

    Stayed in March 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio Suite Quayside View
    • Stayed 3 nights
    • Submitted via mobile

    No bar!! Eggs, scrambled and no fried. Pay for parking.

    Kitchenette was very handy. Safe. Waffle maker. Coffee machine was v.good

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Great location, convenient & friendly hotel stay. Perfect with toddler.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    It's a little on the pricey side, which would be the only reason I would maybe not end up staying there in future - as we tend to try and find the best possible deals when we are travelling, and a previous time we had stayed there our room felt rather worn with tired furniture and grubby carpets. Though I think they have been doing renovations recently, so hopefully that is not the case any longer.

    Staybridge Suites is my go-to in Newcastle. We have a toddler, so being able to have her sleep in the room, and us hang out in the livingroom area in the evening is excellent. I also love the furnishings (our room had been newly renovated) and the breakfast is great. It's also a short walk from The Baltic, the quayside - as well as 7 stories and the Ouseburn Valley, which has tons for us and our little one to do. Very convenient, with added touches like special events going on (we were invited to a free wine and cheese event while we were there) which was really nice. Staff are really friendly and always make us feel very welcome.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Excellent staff and stunning rooms
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    A more comfortable sofa would be nice for relaxing in the evening. 2 stools at the breakfast bar in the room so a couple can eat together.

    Spacious rooms, extremely comfortable bed, gorgeous bathroom. The staff at reception were super friendly and helpful. Breakfast was delicious!!!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    I forgot a couple of articles in the hotel room and the staff was able to ship them back to my city (ofcourse i had to pay the shipping cost), but it was really nice of them to preserve the items. The English breakfast included was quite nice

    Stayed in March 2024

  • Reviewed: 18 April 2024

    10
    We have stayed a few times have always enjoyed our stay
    • Leisure trip
    • Couple
    • Deluxe Studio Suite Quayside View
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was first class full selection to cater for all Friendly staff a very relaxing vibe

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    I have stayed in many hotels , ranging from five-star down to your local Premier Inn, but none of these hotels I’ve ever
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 4 nights
    • Submitted via mobile

    It’s at a very good location, and staff are always very helpful and we’ll go over & beyond to sort any issues or problems out .

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Location is a bit far from centre and parking is expensive

    Lovely spacious rooms

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great choice for a weekend break
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, clean, good location for City and riverside, excellent parking Staff were excellent - esp night porter when we checked in. Didn’t catch his name unfortunately- my bad Breakfast was v good

    Stayed in April 2024

Showing 1 – 25

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