587 Upper Newtownards Road, Belfast, BT4 3LP, United Kingdom
#20 of 47 hotels in Belfast
Guests' ChoiceBased on 2511 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 12 May 2024
Lorraine
United KingdomVery friendly staff Phillip on check in was super included a complimentary breakfast which was lovely
Stayed in May 2024
Reviewed: 9 May 2024
David
IrelandThat food finished very early, would be nice to have some options with our drinks until a bit later as we’re sometimes not getting back until later, there were a number of players having the same opinion
Very convenient to the tennis club where I was playing a tournament
Stayed in February 2024
Reviewed: 6 May 2024
Patrick
IrelandRoom was too warm at night I didn't have a great sleep
Hotel was excellent very clean and staff was very helpful
Stayed in May 2024
Reviewed: 6 May 2024
Maurice
New ZealandThere was nothing to complain about.
Beautiful part of the city and lovely views from our room. Staff very helpful and tasty breakfast.
Stayed in May 2024
Reviewed: 5 May 2024
Gerard
IrelandShower was a trickle, barely any water came out from shower head. Sink unit splurted water when run.
Comfortable beds, relaxing room, bistro food was lovely. Very comfortable lobby/bar area
Stayed in May 2024
Reviewed: 5 May 2024
William
United KingdomNothing
Reception staff were excellent, extremely helpful. Room was amazing with all amenities required. 10 out of 10
Stayed in May 2024
Reviewed: 3 May 2024
Jeff
United KingdomLocation
Most things
Stayed in April 2024
Reviewed: 2 May 2024
Anthony
United KingdomProperty was great. A little off the beaten track but regular & reliable bus service nearby. The one barman that served me’s whole attitude was not very helpful. The impression was that he would prefer to be elsewhere.
Good size room with comfortable bed. Room was clean and serviced regularly. All staff I interacted with were friendly and helpful, with the exception of one barman
Stayed in April 2024
Reviewed: 1 May 2024
Laura
United KingdomNothing
Fantastic friendly staff. Very comfortable room with fab corner window. Very comfortable bed.
Stayed in April 2024
Reviewed: 30 April 2024
Margaret
United KingdomBar prices
Nice hotel with easy access by public transport to Belfast City
Stayed in April 2024
Reviewed: 29 April 2024
Jeffrey
United KingdomBit far out from centre
Excellent up to date facilities. Helpful staff. Excellent breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Judith
United KingdomMy room door jammed so couldnt get in until 2 staff shoved it very hard
Brautiful hotel, friendly staff
Stayed in April 2024
Reviewed: 26 April 2024
Melanie
United KingdomExcellent hotel. Super comfortable rooms. Staff that go out of their way to help their customers.
Stayed in February 2024
Reviewed: 24 April 2024
Christopher
AustraliaIt’s a bit of a way out of city, and expensive breakfast.
had a lovely experience at check in by very helpful and kind staff. Large modern clean rooms, quiet and cosy. Ample parking, great restaurant.
Stayed in April 2024
Reviewed: 20 April 2024
Bingham
United KingdomAll good
Breakfast and bed.
Stayed in April 2024
Reviewed: 20 April 2024
Angela
United KingdomThe breakfast could be more nutritious & offer more Irish breads etc.
Comfortable with nice view and great facilities. Staff friendly.
Stayed in February 2024
Reviewed: 18 April 2024
Chris
United KingdomNothing
Great bed
Stayed in March 2024
Reviewed: 17 April 2024
Maryann
AustraliaAbsolutely nothing
The Stormont has a Grandeur of a dignified landmark in Belfast. From the moment you step through 'The revolving door', you are met by the opulence and stunning layout of a beautifully designed and maintained foyer with open planned sections with seating and restful armchairs to relax, have a quiet drink and just enjoy the ambience. The Staff - Concierge, Bar, and Restaurant ALL are attentive, happy and friendly. They actually look like they enjoy their job! We had the good fortune to enjoy a few nights accommodation and would highly recommend anyone coming to Belfast to spoil yourselves and be it one night or more - you'll want to return!
Stayed in April 2024
Reviewed: 17 April 2024
Ojima
QatarIn my opinion, the breakfast menu was not diverse enough.
The room was large, and the bed was comfy. The heating worked well. The shower also functioned properly. The hotel is close to the Stormont Estates, which has beautiful parks and the parliament building.
Stayed in April 2024
Reviewed: 15 April 2024
Paul
United KingdomNothing.
Always a pleasure to stay here. Lovely rooms, great staff. A home from home.
Stayed in January 2024
Reviewed: 14 April 2024
Daniele
United KingdomWe loved the properly and have nothing negative to say at all.
We arrived early morning, the staff took I to consideration my child has autism and let us check in early so that my son could relax and regulate before he started his day. We also upgraded to an executive room as my son prefers to have a bath due to sensory processing issues. The staff were all lovely.
Stayed in April 2024
Reviewed: 13 April 2024
Margaret
United KingdomNot a problem but would have been good to have usb sockets
Lovely hotel with great staff. Easy access to the centre of Belfast
Stayed in April 2024
Reviewed: 13 April 2024
June
United KingdomHaving to climb into a bath to have a shower !
Its location is ok
Stayed in March 2024
Reviewed: 10 April 2024
Glynn
United KingdomNo swimming pool or leisure facilities despite plenty of grounds for them.
Lovely place with helpful & friendly staff. Bed was big & comfortable
Stayed in April 2024
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