372 Strand, Westminster Borough, London, WC2R 0JJ, United Kingdom
#339 of 1,016 hotels in London
Guests' ChoiceBased on 12419 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
7.6
Free WiFi
8.7
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End of dialog contentReviewed: 13 May 2024
Pradanu
Indonesiaroom space, but it's okay as expected per information made available during the booking.
location, location, location.
Stayed in May 2024
Reviewed: 13 May 2024
Margaret
New ZealandSoap etc dispensers kept falling through holder. Walls fairly thin so conversations from next room audible.
Very comfy bed and central to places we wanted to see.
Stayed in May 2024
Reviewed: 12 May 2024
Carol
United KingdomMore check in staff
Almost everything
Stayed in May 2024
Reviewed: 12 May 2024
Crook
United KingdomThe noise at night- no air con
Comfy bed
Stayed in May 2024
Reviewed: 12 May 2024
Romy
IsraelThe elevators were very slow I was at 8 floor and it was very hard to catch one sometimes
Amazing stuff Amazing location Very clean and tidy
Stayed in May 2024
Reviewed: 12 May 2024
Christopher
United KingdomBuilding work noise.
The staff.
Stayed in April 2024
Reviewed: 11 May 2024
Shobina
United KingdomThe location is excellent. The staff are generally very good.
Stayed in May 2024
Reviewed: 11 May 2024
Janine
United KingdomAmazing location, friendly staff and great hotel restaurant and gin bar.
Stayed in May 2024
Reviewed: 11 May 2024
Marcia
United StatesLocation is convenient to everything
Stayed in May 2024
Reviewed: 11 May 2024
Ben
United KingdomLifts are a nightmare.
Hotel is great, as is the breakfast! Location couldn’t be better.
Stayed in April 2024
Reviewed: 11 May 2024
Natasha
CanadaSuper clean and perfect location to explore London. Friendly and helpful staff.
Stayed in May 2024
Reviewed: 10 May 2024
Sarah
United KingdomThe fact they don't accept cash but they did advise this online
Great location. Friendly helpful staff
Stayed in April 2024
Reviewed: 10 May 2024
Rachel
United KingdomNothing.
The location was perfect for us as we were going to the Lyceum theatre. The bed was so comfortable. Breakfast superb. Staff very polite, smart. Very clean all round.
Stayed in May 2024
Reviewed: 10 May 2024
Kate
United KingdomThe availability of a single room, decor, fixture & fitting & especially the bathroom products
Stayed in April 2024
Reviewed: 10 May 2024
Kevin
United KingdomThe shape of our room meant we could not watch TV in bed, and there was just one chair.
The location was very good
Stayed in May 2024
Reviewed: 9 May 2024
Thomas
United KingdomNone
Clean and comfortable room
Stayed in May 2024
Reviewed: 9 May 2024
Mohammad
Jordanthe bed in the room was not comfortable and small compared with the class of room that I booked. I thought that the bed size will be king instead of queen.
the room was good and location was excellent
Stayed in May 2024
Reviewed: 9 May 2024
Kaya
United KingdomNothing was unpleasant about this property, if I had to make a comment about one thing, it would be the functionality of the shower, having a step up and step out.
The property was in a great location for visiting restaurant and the theatre, was also very comfortable and the minibar was complimentary.
Stayed in May 2024
Reviewed: 8 May 2024
Melanie
United KingdomOnly downfall is the rooms and bathrooms are small. Wouldn’t let this put me off staying again. Bed was comfortable and room / bathroom clean.
Love the location and style of the hotel
Stayed in March 2024
Reviewed: 8 May 2024
Ravinder
United StatesClose to covent garden and museums
Stayed in May 2024
Reviewed: 8 May 2024
Jamie
United KingdomCheck- in was a hassle as room not ready Bar staff hopeless too busy talking to each other, then serving customers! Breakfast items on buffet not hot enough.
Location is excellent Rooms are nice Complimentary minibar nice touch Rooms are of a good standard Hotel has a nice vibe Good leave of cleaning
Stayed in February 2024
Reviewed: 6 May 2024
Hardeep
United KingdomBar staff took too long to take orders. Maybe need more staff. Shower pressure was not good. Refurbish the showers.
Clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Todor
BulgariaWe arrived early and I had to change for some meetings, they had no room for that and I had to go to the gym. Queueing for breakfast was also annoying.
Room was rather small for three, only a shower in the bath. Location was really great but the breakfast was not only pretty modest with little variety but we had to queue to be seated.
Stayed in May 2024
Reviewed: 6 May 2024
Anthony
United StatesRooms are small and view from our room was the roof.
Good food and great location.
Stayed in April 2024
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